MOBILITYHOW TO ENABLE TRUE MOBILITY AT ARISTOCRAT

WHAT IS MOBILITY?

Wireless: “Having no wire or wires.”

Mobility: “1. Capable of moving or of being moved readily. 2. Changing quickly from one condition to another.”

WHAT WE HAVE NOW.

WHERE AS WE HAVE A FEW SOLUTIONS WE ARE NOT FAR OFF.

MOBILE/CELL PHONES, TABLETS & LAPTOPS• Devices:

• Laptops, iPhone, Android, iPad & BlackBerry• Device Management options (not laptops):

• BES, Good Technologies, Citrix & Exchange plugin• Services include:

• Email, Calendar, Contacts & Reminders• Citrix can provide access to non standard solutions

SHORT TERM ALIGNMENT

ALIGN OUR GLOBAL SHORT TERM SOLUTION

MOBILITY IN THE SHORT TERM

BYO

• Global unification of security

• mobile/cell phones & tablets only

• Remote reset/wipe/lock

• Global unification of access

• Good vs. Native access or both?

• Cellular/Mobile data access• Use of Guest WiFi

• Access to Email, Calendar, Reminders & Contacts

ALI PROVISIONED

• Global unification of security

• mobile/cell phones & tablets only

• Remote reset/wipe/lock

• Global unification of access

• Good vs. Native access or both?

• Cellular/Mobile data access• Corporate Or Guest WiFi

• Access to Email, Calendar, Reminders & Contacts

MOBILITY IN THE SHORT TERM• Devices include:

• Mobile/cell phone and tablets• Initial usage policy for any BYOD

• Formalise a policy for short term?• Screen timeout• Password access• Access to inappropriate use• Data• Cellular data & Roaming

• MDM (Mobile Device Management)

• Dave T. Exchange tool works now

• Remote reset & lock

• Set up basic information portal

• List devices

• List configurations

7 AREAS TO COVER

WHAT NEEDS TO BE UNDERSTOOD BEFORE PROCEEDING?

1) REQUIREMENTS• Define User types

• Identify who qualifies• Is this just for standard “Office” users?

• Web apps, MS Office, Citrix apps & Internet?

• Define hybrid service model

• BYO vs. ALI provisioned• Be device agnostic

• Coverage of mobiles, tablets & laptops• Difference between BYO mobiles & laptops?• All “MOBILITY” devices should be included

• Both BYO and ALI provisioned

• Ease of access

• Simple access to ALI resources/infrastructure/applications• Unified Global Approach

• Technology, access, connectivity & policy• Agree on “productivity” options

• App store usage & options

2) DEVICES• ALI Provisioned device

• iPads, iPhones, Android phones• BYO Device

• Mobile/cell phones• Laptops

• Set specifications standards

3) CONNECTIVITY• Should be web accessible as opposed to VPN or office

only access.

• Alignment of connectivity models in major ALI facilities

• WiFi reduces data spend and should be used where possible

While in ALI

facilities?

WiFi

Corporate devices on Corporate network

BYO, 3rd Party on Separate Web only network

While out of office?

Data (3G etc)

MiFi

WiFi

TetheringWhile

roaming?

MiFi

WiFi

4) TECHNOLOGY• Infrastructure needs

• Data Centre/Servers• Additional requirements due to load?• Citrix farm?

• IaaS• Dependent on Service type

• Put the “data centre” in the cloud?• Software/Applications

• SaaS & PaaS• The more services we move to the cloud the more we are free of access and

infrastructure hurdles.• Open API for access etc.

• MDM solution• Good Technologies, McAfee, Mobile Iron & RIM• Exchange Upgrade??

• $$ vs. Office 360?

5) TECH SECURITY• BYO & ALI provisioned assets

• Remote wipe & reset• Password & Access requirements• Software requirements

• Antivirus on laptop etc

• Personal devices

• Agreement on:• Passwords, resets & data conditions

6) SUPPORT• Cost additions vs. Cost savings

• Business Case• Training of teams

• Resources

• If BYO device fails? Loan equipment?• 3rd Party providers

• Must buy support?

7) POLICY• Access

• Corporate models• Public internet safety

• Behaviors

• Compliance needs• IP security

STAKEHOLDER ENGAGEMENT

HOW WILL WE KEEP STAKEHOLDERS UP TO DATE?

COMMUNICATION• Surveys to confirm uptake and needs

• It’s a hybrid service model

• Some IT involvement• Access & configuration

• Primarily 3rd party support• Portal for information

• Microsoft home usage• Antivirus downloads• Purchasing options• Specifications• Policy download

• Costs for management to make decisions?

• Should there be a cost associated to BYO to the business? Much like provisioning a blackberry or laptop?