Customized Product Solutions Boosting Enterprise Growth

Press ConferencePress Conference

Room 5

Boosting Productivity with Workplace Solutions – Room 5

Reshaping IT Customizing Product Services

Paul FlemmingPaul FlemmingFujitsu

14:00 h

2

14:00 h

3

Customizing Product ServicesB ti W k l P d ti itBoosting Workplace Productivity

Paul FlemmingNovember 9th 2011; Munich Fujitsu FORUMNovember 9th, 2011; Munich, Fujitsu FORUM

4 Copyright 2011 Fujitsu Technology Solutions

€ (EXPENSES) =



www.berluti.com Enter the world of Berluti and discover our creations: ready-to-wear and bespoke men's shoes, leather goods and luxury accessories since 1895

End2End View creates Reality

HW, SW,, ,Facilities

24%

IT Operation: 13 %e.g. Desktop Management

Administration: 5 %Administration: 5 %e.g. Management

End User Costs: 58%e g Downtime Fixinge.g. Downtime, Fixing


Desktop TCO 2011 - Source: Gartner (November 2010)

Our Objectives

More value for money spend• CONSULTING• CONSULTING• GET THE WHOLE FUJITSU KNOW HOW

from development to delivery

More value for your businessREDUCE COMPLEXITY• REDUCE COMPLEXITY

• Create YOUR OPTIMIZED solution• QUALITY „Made in Germany“

Faster time to operationLOW ADMINISTRATION• LOW ADMINISTRATION

• READY TO RUN


Our Customizing Product Portfolio –

Software ServiceHardware Service

Extended Component LifetimeAdd-on Service


Our Customizing Portfolio – made4you Services

Hardware related Software relatedAll solutions are fully Qualifying and integration

Energyautomated in the standard

production processes

Customized tests

y g gof customer components

Individual Logo Printing/

Bulk PackagingPersonalized Clients

DeskView Load

g gLasering/Labeling

d 4Bulk-Packaging

Customer Asset Tag

es e oad

Masterkey Solution

made4you

Hardware freezeIncl. Bios

Ready to run systemsCustomer SW Load and settings

Specific BIOS Settings

Customer Asset Tag

Incl. Bios

Vendor sheetCustomer specific integration of

client management tools (DeskView Admin)


Close to Augsburg factory (DeskView Admin)

CIO Challenges

EMEA Top 10 Business Priorities 2011EMEA Top 10 Business Priorities 2011Please indicate the top three business priorities foryour enterprise/business unit in 2011 LEs SMBs

Increasing enterprise growth 1 1Increasing enterprise growth 1 1Reducing enterprise costs 2 2Attracting and retaining new customers 3 3Improving enterprise efficiency 4 8Improving enterprise efficiency 4 8Creating new products, services and innovation 5 4Improving business processes 6 6Improving operations 7 9Improving operations 7 9Implementing and updating business applications 8 5Expanding into new markets and geographies 9 /Consolidating business operations 10 /Consolidating business operations 10 /Improving technical infrastructure / 7Introducing, improving business channels / 10


Desktop TCO 2011 - Source: Gartner (November 2010)

Customer benefit - Deskview Load

Viessmann Groupone of the world‘s leading manufacturers ofone of the world s leading manufacturers ofheating systems. 45 Group companies

C40 Customer sites worldwide8.000 IT-Userssuccessive client hardware refresh of app 6 000 clientssuccessive client hardware refresh of app. 6.000 clients(LIFEBOOK, CELSIUS, ESPRIMO) within 36 months

Customer requirementsreducing the variety of hardware in usestandardizing the ordering processsimplifing software installation


optimization of delivery logistics

Customer benefit - Deskview Load

C t l ti d b fitCustomer solution and benefitsindiviudalized installation of operating system, drivers and applicationsdrivers and applications

driver evaluation not necessaryhomogeneous client landscapehomogeneous client landscape

assigning the equipment number to each client system andadd to the customer‘s inventory system automatically

always complete overview of system inventory without investing timedirect shipment of new client systems to the final

fdestinations from the Fujitsu Factoryeliminating the need of a rollout center

B fit lt iBenefits results in …smooth rollout with fast software installationimproved process efficiency less logistic complexity


improved process efficiency, less logistic complexityenormous savings in terms of time and money

Customer benefits – Customized Solution

German Railways Global IT VolumeFujitsu is now one of the global supplier ofFujitsu is now one of the global supplier ofBusiness clients and mobiles for the next three years

fVolume for the annual delivery lots at least20,000 ESPRIMO PCs and CELSIUS 4,500 FUTRO 700 & 900 Thin Clients3,500 TFT displays Rollout and service in 63 countries

Customer requirementsImproving order process and inventory managementReduce rollout centersI ti ith h IT i t


Improve operation with homogenous IT equipment

Customer benefits – Customized Solution

Customer solution and benefits

Vendor sheet with HW Info before deliveryPrint UUID and MAC-Address on system and box

Simplify our customer the inventory, themaintenance as well as the installation and theintegration of the PCs in large IT networks

Preinstall of Customer SoftwareSpecial BIOS settings

Helping the customer to reduce installation timeand to save costs at customer location.He gets ready-to-run systems directly from the factoryg y y y y

Box in Box packaging of system and accessoriesSecure shipment to the end user


The reduction of the administrative effort is guaranteed (Rollout via Fujitsu)

Helping our customers’ customersHelping our customers customersImproving our customers’ businesses, not just their IT


Please Contact

For more made4you Information please use:

Extranet:https://partners.ts.fujitsu.com/com/order-supply/General%20information/made4you/Pages/default.aspxInternet:


http://ts.fujitsu.com/products/made4you/

Summary

Real costs contain not just HW

Your challenge is improving business

Our task is to support your challenge

Fujitsu has broad customer experience

Use made4you to improve yourself!

