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The Brief Concept of Cyber City with the background of Balikpapan Case in the Indonesia's East Borneo.
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B A L I K P A P A N C Y B E R C I T Y
envisioning the making of
Richardus Eko Indrajit - [email protected]
The World is “already” Flat
“ The explosion of advanced technologies now means that suddenly knowledge pools and resources have connected all over the planet, levelling the playing field as never before, so that each of us is potentially an equal – and competitor – of the other.”
Thomas Friedman
No Significant Barriers to Communicate
DISTRIBUTORS
SUPPLIERS
CUSTOMERS
PARTNERS
Finance andManagement
Manufacturingand Production
R&D andEngineering
ProcurementDistribution
Supply ChainLogistics
MarketingAdvertising
SalesCustomer Care
Inward FocusedCore BusinessProcess andApplications
Internet/Intranet/Extranet
New Demand across the Global Market
Power shift to
customer
Global Sales
Channel Reduced Cost of
Selling and Buying
Converging Touch
Points
Always Open for
Business
Reduced Time-to-
Market
Enriched Buying
ExperienceCustomization
Self ServiceReduced Barriers
of Market Entry
Demographics of
the Internet User
Power Shift to
Communities of
Interest
Cybermediation
Logistics and
Physical
Distribution
Stock Market
Behavior Branding
Acceptance
Actions
Everywhere
Hyper Efficiency
Life is about Networking
Services
Services
EnterpriseEnterprise
CommercialCommercialService
ProvidersService
Providers
HomeHome
VoiceVoice
DataData VideoVideo MobilityMobility
Cyber City Characteristics
“The network is the city …”
Run All Day Run All Day UnwiredUnwired
Access Your Data Access Your Data On all Your On all Your
DevicesDevices
Seamlessly Seamlessly CommunicateCommunicate
Access/ Use Your Access/ Use Your Data Anytime Data Anytime
AnywhereAnywhere
Convergence of All Industries
EducationConstruction
Healthcare Retail Utility
Main Requirements
PEOPLE=users
PROCESS=applications
TOOLS=technology
Everywhere Interactions and Interactivities
Social Services Field Worker
Building Inspection
Code Compliance
eGovernment Self-Service
Kiosk
Automated Meter Reading Public Safety
Communications
Legislative Staff Collaboration
Digital Video Surveillance
Emergency Operations
DOT Communications
Modern networking enables improving productivity and efficiency of city operations
Citizens’s e-Life
e-learning
web browsing
on-line computer games
chating
digital librarydigital museum
on-line shoppingmobile phones
e-ticket
home securityvideo on demandvideo conferenceremote health care
student °π °π °π °π °π °π °πhousewife °π °π °π °π °π °π °π °π °π °π °π °π °πsenior citizen°π °π °π °π °π °π °π °π °π °π °π °π °πtraveler °π °π °π °π °π °π °π °π °πcommuter °π °π °π °π °πworker °π °π °π °π °π °π °π °π °π °πsales person°π °π °π °π °π °π °π °π
Full Blown Applications Spectrum
GovernmentField Case ManagementRegulatory ComplianceLicense Applications
Public SafetyIncident MgmtSafety InspectionLegal DocumentationRemote Monitoring
EducationClassroomNote TakingResearchGrading
HealthcarePoint of CareElectronic RecordsPrescriptions andOrder Entry
Energy & UtilitiesService CallsSystems MgmtRemote Monitoring
RetailCustomer ServiceInventory Mgmt
ManufacturingMachine MaintenanceLogisticsPlant Management
Construction & Real EstateArchitectural DrawingsListing ManagementSite Inspection
Finance & InsuranceClaims AdjustmentPolicy SalesCredit Applications
TelecommutingEmail servicesInternet access
Group ActivitiesPlanningLogisticsCollaboration
Convenience & AccessAnytime, anywhere accessInformation exchangeEmail communication
TourismEvent planningInformation
Business
Government
Citizens
End-to-End Solutions to the Public
WiFi WiMAXPrivateNetworks
3G WANWire-line
NETWORK INFRASTRUCTURE
Client DevicesLaptops, Tablets, Handhelds
Ruggedized Non-Ruggedized
HARDWARE
PublicSafety
Traffic MgmteParking, etc
LandManagement
VideoSurveillance
AssetManagement
DistanceLearning
Healthcare
MOBILIZED SOLUTIONS / SERVICES CATEGORIES
AutomationeForms
RFID, Sensors,Smart Objects
SpatialGIS / LBS
SOA, SOE, SOISecurity
Data / Users
COMPUTING INFRASTRUCTURE
Bottom Line Needs
C U S T O M E R L A Y E R
L O C A T I O N L A Y E R
A P P L I A N C E S L A Y E R
INTEGRATION MANAGEMENT LAYER
IP LAYER Calling/Conferencing
Browser/User Interface
Search Engine
Messaging & Mail
Document Management
Online Support
Retailer Transaction
Electronic Publishing
Content Aggregation
Connectivity
Collaboration
Chatting
PRODUCTSAND SERVICES
KIOSK TELEPHONE TELEVISION INTELLIGENT MONITORFAX
PER
SO
NA
L C
OM
PU
TER
PER
SO
NA
L DIG
ITA
L AS
SIS
TA
NT
IN PUBLIC IN VEHICLE
AT W
OR
K AT H
OM
E
FAMILIESCONSUMERS COMMUNITIES
BU
SIN
ES
S INS
TIT
UTIO
NS
City Infrastructure
Intel TechnologyHT, VT, LT, iAMT, DC, MC, EM64T
SOI (Service-Oriented Infrastructure)
Virtualized Compute,
Network & Storage
SOA (Service-Oriented Architecture)
Business Processes &
Workflows
Outsourcer, Supplier, and Customer
Outsourcer, Supplier, and Customer
Data Centers
Data Centers
InternetInternetService Service
ProvidersProvidersDigital Digital Gov’tGov’t
Mobile Consumers Mobile Consumers
& Workforces& Workforces
Digital Digital HomesHomes
Digital Offices (SMB)Digital Offices (SMB)
EnterpriseEnterprise
Mobile Mobile WorkforceWorkforce
Digital Digital OfficeOffice
Data Data CenterCenter Factory / Factory /
WarehouseWarehouse
Sensors
Grid and Utility Computing
Communication
Grid Enabled
Storage
Grid Enabled
Compute
Grid Enabled
MessagingDirectoryDataOrchestrationResourcesSecurityWeb ServicesWeb Services
Grid Middleware Services
Utility Computing Services
OptimizationLoad BalancingBillingOrchestrationAccountingMetering
Communication
Grid Enabled
Communication
Grid Enabled
Storage
Grid Enabled
Storage
Grid Enabled
Compute
Grid Enabled
Compute
Grid Enabled
MessagingDirectoryDataOrchestrationResourcesSecurityWeb ServicesWeb Services
Grid Middleware Services
Utility Computing Services
OptimizationLoad BalancingBillingOrchestrationAccountingMetering
Utility Computing:Policy-based SLA/QoS, dynamic resource allocation, and pay-for-use
Grid:Virtualization, Provisioning, Aggregation of shared/pooled Resources
Converged IP Networks:Voice/VoIP, Video and Data
Example of Cyber Estate
Kiosks
Site/City Information
Events Guide
Local amenities
Sponsor information
Ticketing capabilities
Vending capabilities
Games
Security - Link with Police
Example of Cyber Rally
Value of Cyber City
Growth of IT Exports from the
nation
Dispersal of Industry to
Tertiary Cities
Contribution to SME
Enablement
Enhanced Employment Generation Nationwide
Catalyst of Regional Development
Overall Regional
Development
Nucleating effect on
Employment generation
Secondary Industries coming up
Improvement in Basic and
Social Infrastructure
Example of SME Enablement
Incubation Services
SME ENABLEMENT AT CYBER
CITYInternational Cooperation
Marketing & Training Support
Example of SME Enablement
Plug ’n’ Play Office Space
Training Support
Marketing and Information Support
Startup unit
Self Sustainable
size
Example of SME Enablement
CyberCity
SME ENABLEMENT CENTER
SME ENABLEMENT CENTER
To promote
OPEN platform
Infrastructure support
Joint initiative of and Technology
Partners
Technology Support by leading companies
The Digital Community Continuum
UnwireUnwire MobilizeMobilize
Digital Community Ready Community Integration Integrated Digital Community
UtilizeUtilize ExtendExtend
Establish Hot spotsEstablish Hot spots Provide basic WirelessProvide basic Wireless
access throughout cityaccess throughout city Establish basic City Web Establish basic City Web
Portal Portal Develop a Public IT PlanDevelop a Public IT Plan
Full Mobile RoamingFull Mobile Roaming eService applications eService applications
deployed by all agenciesdeployed by all agencies Inter-agency Inter-agency
interoperability standard interoperability standard establishedestablished
Federated Services & Federated Services & Security establishedSecurity established
Expand wireless Expand wireless broadband coverage (3G, broadband coverage (3G, Mesh, Wi-Fi, WiMAX)Mesh, Wi-Fi, WiMAX)
Deploy first applications Deploy first applications that improve city servicesthat improve city services
Implement network Implement network security policiessecurity policies
Anytime, anywhere Anytime, anywhere wireless broadband accesswireless broadband access
Full deployment of efficient Full deployment of efficient government servicesgovernment services
Citizen access to Citizen access to government services and government services and informationinformation
Seamless services Seamless services integration across integration across departmentsdepartments
Challenges in the City
BankingBankingShoppingShoppingTaxesTaxes WorkingWorking Multiple IdentitiesMultiple Identities
CellularCellularWiredWiredWiFiWiFiWimaxWimax
Incompatible NetworksIncompatible Networks
BusinessBusiness CitizenCitizen GovtGovt EmployeeEmployee
Disconnected AgenciesDisconnected Agencies
Tomorrow’s Cyber City
One NetworkOne Network
One FaceOne Face
One IdentityOne IdentityA single, portable identity A single, portable identity based on strong securitybased on strong security
An intelligent infrastructure An intelligent infrastructure supporting seamless accesssupporting seamless access
A gateway to integrated A gateway to integrated e-Services spanning multiple e-Services spanning multiple agenciesagencies
Cyber City Ecosystem
Service Provider Role
Development Role
Regulator Role
1.Single window clearance and fiscal benefits under STP Scheme
2.Dispersal of industry to tertiary cities
Facilitation
1.Best Broadband connectivity solutions with VAS like IP-VPN & VoIP
2.Incubation space to SME
Creating enabling environment and providing technical infrastructure
1. Policy modification2. Collaboration with state
agencies & educational institutions
Single Window Clearance and Infrastructure
provider
Stimulating Demand by
creating enabling
environment
Interface between Govt. & Industry
ONE STO
P SHO
P
Building IN or Bolting OUT
Supplier Partner Headquarters Home WorkerBranch
Integrated Network FoundationIntegrated Network Foundation
VoiceVoice ManagementManagement SecuritySecurityWLANWLAN
Source: Cisco
Intelligent Information Network
The Connected
Home
The Connected
Home
CONSUMERCONSUMER COMMERCIAL
COMMERCIAL
Smart Business
Communications Architecture
Smart Business
Communications Architecture
Service-Oriented Network
Architecture
Service-Oriented Network
Architecture
ENTERPRISEENTERPRISE
IP NGNIP NGN
SERVICE PROVIDERSERVICE
PROVIDER
Source: Cisco
The Next Generation Network
VPNs Internet Content
Voice & Video Mobility Transport
IP Next-Generation NetworkIP Next-Generation Network
Connecting Customers with Services, Services with Networks,
and Networks with Each Other
ConsumerSmall/Medium Business
SP WholesaleEnterprise
Source: Cisco
Going to the New IP Network
One unified network for everything
TodayToday TomorrowTomorrow
Telephonenetwork
Mobile radionetwork
IP-Network
Multimedia Access - Advantages:• easy to handle• reliable• mobile
Internet
IP is the Heart of Communication
Everything over IP
IP over Everything
IP to and from Everywhere
Toward Business Requirements
IP
IntelligenceFlexibility
Adaptability
IP
IntelligenceFlexibility
Adaptability
Services
DifferentiationLoyalty Revenue
Services
DifferentiationLoyalty Revenue
Efficiencies
OPEXCAPEXProfits
Efficiencies
OPEXCAPEXProfits
Control
Service Network Business
Control
Service Network Business
Source: Cisco
Today’s Common Biz Model
Service ProviderService Provider SubscriberSubscriber
Content ProvidersContent Providers
Service ExchangeService
Exchange
Best EffortOver the TopBest Effort
Over the Top
Enhanced Service Delivery
Enhanced Service Delivery
Fee SharingCo-BrandingFee SharingCo-Branding
Source: Cisco
Issues on IT
Costs allocated do not justify the benefitsCosts allocated do not justify the benefits
Do not align with business needs and strategyDo not align with business needs and strategy
Slow development and deployment processesSlow development and deployment processes
High failure rates on implementation stageHigh failure rates on implementation stage
Changing so fast, as new technology emergesChanging so fast, as new technology emerges
Expensive by default, difficult to get supportsExpensive by default, difficult to get supports
Complex in nature, avoid people to deal with itComplex in nature, avoid people to deal with it
Issues on IT Governance
??
Valuesand
Benefits
Costsand
Risks
Pro(s) and Con(s)
Ultimate Values
time
serv
ice
qu
alit
y
sup
po
rtb
usi
nes
s
time
serv
ice
cost
time
del
iver
yti
me
time
stakeholdervalue
Aligned
Better
CheaperFaster
time
IT r
isks Secured
Controlled
Source: ITGI
Business Value of IT
FINANCIALFINANCIAL CUSTOMERSCUSTOMERS
GROWTHGROWTHINTERNALINTERNAL
BusinessValue of
InformationTechnology
BusinessValue of
InformationTechnology
Source: Robert Kaplan
Value Perspective: FINANCIAL
Expand market share.Expand market share.
Increase revenue.Increase revenue.
Return on investment.Return on investment.
Optimise asset utilisation.Optimise asset utilisation.
Manage business risks.Manage business risks.
Source: ITGI
Value Perspective: CUSTOMER
Improve customer orientation and service.Improve customer orientation and service.
Offer competitive products and services.Offer competitive products and services.
Service availability.Service availability.
Agility in responding to changing business needs.Agility in responding to changing business needs.
Cost optimisation of service delivery.Cost optimisation of service delivery.
Source: ITGI
Value Perspective: INTERNAL
Automate and integrate the enterprise value chain.Automate and integrate the enterprise value chain.
Improve and maintain business process functionalities.Improve and maintain business process functionalities.
Lower process costs.Lower process costs.
Compliance with external laws and regulations.Compliance with external laws and regulations.
Transparency.Transparency.
Compliance with internal policies.Compliance with internal policies.
Improve and maintain operational and staff productivity.Improve and maintain operational and staff productivity.
Source: ITGI
Value Perspective: GROWTH
Product and business innovation.Product and business innovation.
Obtain reliable and useful information for strategic decision.Obtain reliable and useful information for strategic decision.
Acquire and maintain skilled and motivated personnel.Acquire and maintain skilled and motivated personnel.
Source: ITGI
Information Flow Requirements among Biz Entities
Employees CustomersManagement Suppliers Partners
Plan – Execute – Check - Control
Resources
HumanResources
Process
Money
Market
The New Battle of Competition
How to manage the data …How to communicate the information …How to transform the knowledge …How to generate business wisdom …
Technology Behind the Key Success Factors
DataManagementTechnology
InformationSystem and
CommunicationTechnology
KnowledgeManagementand BusinessIntelligenceTechnology
CorporateGovernanceManagementTechnology
What Models can Bring Competitive Advantages ?
1. Back Office Communication Technology
2. Front Office Communication Technology
3. Internet and Mobile Connection Technology
4. Customers Profiling and Behaviors Assessment Technology
5. Resources Monitoring and Tracking Technology
6. Multimedia-Based Interaction Technology
7. Electronic Data Center and Management System Technology
8. Corporate Internetworking Alliance Technology
9. Business Intelligence and Security Management Technology
10. Business Applications Hosting Technology
#1 Back Office Communication Technology
Interlocal vsInternational Call
Fixed vs MobileDevices Technology
Individual vs GroupArrangement
Public vs PrivateNetwork
Free Rule vs SpecificRules Applied
#2 Front Office Communication Technology
Interlocal vsInternational Call
Fixed vs MobileDevices Technology
Individual vs GroupArrangement
Public vs PrivateNetwork
Free Rule vs SpecificRules Applied
Toll Free vs Premium Call
Pay per Call vs Charge Back
Waiting List vs Routing System
Manual vs Intelligent Menu
Unrecorded vs Recorded Event
#3 Internet and Mobile Connection Technology
I N T E R N E T
EmailChatting
Mailing List
Blogging
Browsing
Newsgroup
E-Business E-Commerce
#4 Customers Profiling and Behaviors Assessment Technology
#5 Resources Monitoring and Tracking Technology
#6 Multimedia-Based Interaction Technology
#7 Electronic Data Center and Management System Technology
#8 Corporate Internetworking Alliance Technology
#9 Business Intelligence and Security Management Technology
#10 Business Applications Hosting Technology
Call for Partnerships
• Can somebody provide me with that ?
• As long as …
• Tailor-made products and services based on our unique needs
• Customised business models as required by our company policy
• Long-term alliance arrangement as opposed to one time contract
• Flexible and scalable enough for my business profile and future growth
• Competitive and affordable price for qualified products and services
• Exclusive agreement for “our” possible-to-produce innovations
• Great help desk and supporting services within 24/7 mode
The End
B A L I K P A P A N C Y B E R C I T Y
good luck with the development of
Richardus Eko Indrajit - [email protected]
