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Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence
of Managers on Employee
Engagement
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
SURVEY FINDINGS
managers’ perceptions of engagement
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
DESIGN
Understanding and Interest
Perceptions of Influence
Drivers of Engagement
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
Understanding and
interest
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
of managers claim to
understand the concept of
employee engagement
of managers claim to have a
“significant interest” in
employee engagement
of managers would like to
understand the influence their
engagement levels have on
their subordinates
65%
78%
91%
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
Perceptions of
influence
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
92% agree that the engagement
level of a manager directly
influences the engagement
level of his or her subordinates
64% of managers expect
subordinates to match the
engagement levels of their
managers
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
96% agree that disengaged
managers negatively influence
the engagement levels of their
subordinates
80% agree that engaged managers
positively influence the
engagement levels of their
subordinates
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
DRIVERS OF ENGAGEMENT
Survey Question
From the following words, select the five factors employees need most from a job
in order to be engaged.
1. Structure 6. Connection
2. Autonomy 7. Growth
3. Culture 8. Innovation
4. Impact 9. Work/Life Balance
5. Meaning
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
DRIVERS OF ENGAGEMENT
Survey Question
From the following words, select the five factors employees need most from a job
in order to be engaged.
1. Connection
2. Impact
3. Meaning
4. Autonomy
5. Work/Life Balance
6. Growth
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
DATA ANALYSIS FINDINGS
manager and employee engagement
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
ENGAGEMENT SPECTRUM
Fully Disengaged Opportunity Group Key Contributor Fully Engaged
< 2.49 2.5 - 3.49 3.5 - 4.49 > 4.5
Make sarcastic jokes about work.
Spend significant time
taking care of personal
needs.
Stick to what you know and take few risks.
Feel stretched beyond your comfort zone.
Speak poorly about the company and leaders.
Do just enough to get by and not get in trouble.
Respond well to leadership.
Take personal satisfaction in the quality of your work.
Look for ways to find blame.
Pay is a big reason why you stay.
Rarely stretched by
assignments.
Work can be stressful but
is also rewarding and fun.
You quit, stay, and corrupt. You’re putting in the time. Committed to your job. You love your job!
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
ENGAGEMENT INDICES
2%
13%
50%
36%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Fully Engaged(n=808)
Key Contributor(n=1154)
Opportunity Group(n=292)
Fully Disengaged(n=46)
5%
20%
49%
27%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Fully Engaged(n=5040)
Key Contributor(n=9232)
Opportunity Group(n=3746)
Fully Disengaged(n=895)
Manager Engagement Employee Engagement
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
MANAGER INFLUENCE ON ENGAGEMENT
36%
24%
14% 14%
48%
51%
43% 45%
12%
20%
34%
32%
3% 5%
9% 9%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
Fully Engaged (n=808) Key Contributor(n=1154)
Opportunity Group(n=292)
Fully Disengaged (n=46)
Em
plo
ye
e E
ng
ag
em
en
t G
rou
ps
(%
of
To
tal)
Manager Engagement Groups
Fully Engaged
Key Contributors
Opportunity Group
Fully Disengaged
50% 163%
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
96% agree that disengaged
managers negatively influence
the engagement levels of their
subordinates
80% agree that engaged managers
positively influence the
engagement levels of their
subordinates
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence of Managers on Employee Engagement
CONCLUSIONS
Give managers employee survey data
Train managers on engagement
Copyright © 2014 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
The Quantifiable Influence
of Managers on Employee
Engagement