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Desktop Linuxat
Tranquilidade
Linux
>
Desktop Linux at Tranquilidade
“Reduced the annual cost per work post by 80%”
José Vera, Chief Information Officer
Team
Rui LapaProject Manager, Senior SysAdmin
Carlos FerreiraJunior SysAdmin
2009 2010
Implemented Solutions
Laptops+270 Desktops
Central Farm+420 Desktops
Turnkey Solution
Engineering
System Administration
Operation
3.a Line Support
Monitoring & Alerts
Update Managment
Customer Branding
+300Equipments
Servers Laptops
Central Farm
3210 4210 M300C
ThinClients IGEL
Entry
NFS
Desktop
Central Farm1
1 2
Options
1024x7681024x12801280x10241368x7681440x9001400x1050
Laptops
Linux Laptops
Asus EeePC
Asus P52F
Toshiba A3X
Stands
Asus EeePC
Servers
Virtual
IBM HS21
Blades
5x
10x
22x
Central Farm Average Capacity
Total Average(447)
RAM 14 GBx 16 Servers 501 MB
CPU 2 Ghz x 8 CPUx 16 Servers 572 Mhz
Disk 542 GB 500 MB** Quota = PC before
1995
<512 MB
1 Ghz16 GB
IPhone 4
Central Farm - Access
LogoEsumédicaTranquilidade
Desktop
Access
+
Desktop
Notifications
Password Expiration
Quota
Administrative
Trash, Logs Cleaning
Browser
Firefox
Plugins ( Java, Flash, ...)
Pre configured
Blocked Addons
Email Viewer
Email Google Apps
msg/eml Viewer
In-house
Office
5 Dictionaries
Internal Extensions
Pre configured
File Manager
AD Shares
Shortcuts
Data Source
Active Directory
Logon Scripts
Name
Company
Department
Account Expiration Date
Password Expiration Date
Logon Scripts
Printers
Shares
Configured Quota
Used Quota
Provision
NFS
Data Destination
Active DirectoryNIS
UID
GID
Shell
Home
Provision
Managment Portal
MVC Framework
50KB Configuration
3 Files
History
Access Profiles
Database schema
“User Level” Provision
Wallpapers
Shares
Printers
Servers Laptops
“System Level” Provision
emcache
Provision
1 2
Servers
Storage – Desktop Servers
NFS
Central Storage
GB
Mirrors 158
Virtual Machines 154
Homes 129
Backups 40
GIT Repositories 2
...
750 GB
Firefox Cache
Email Viewer Cache
140 GB/
Server
Local Storage
Updates
Admins
NFS
TranquilidadePackages
Mirrors
CloningImages
InternalMirror
Servers Laptops
Automation
Admins
Master
Equipment Type
Class / Changes
NFS
Servers Laptops
Automation - Changes
Server Cloning
NFS
Admins
ISO
Servers
Laptop Cloning
NFS
Helpdesk+
Admins
PXE
Laptops
2010
-02
2010
-04
2010
-06
2010
-08
2010
-10
2010
-12
2011
-02
2011
-04
2011
-06
2011
-08
0
20
40
60
80
100
120
17
4
12
1
30
16
1 2
109
51 3
15
1 1
26
9
30
15
1 14 3 3 2 3
7
33
3 1
Asus P52F Eeepc 1101HA Tecra A3X
Laptop Cloning - History
Initial Deployment
Xerox WorkCentre Pro 123
OKI C5900
Brother QL-580N
Lexmark X854e
HP Laserjet 2200
Lexmark X940e
Lexmark X342n
Lexmark C782
Lexmark X364dw
Lexmark X850e
Samsung ML2525W
Lexmark X644e
0 20 40 60 80 100 120 140 160
1
1
1
1
1
1
1
3
3
4
8
149
Printers
Desktop Server Printing
PrintServers
Central ProcessingCentral Queue
Servers
Laptop Printing
PrintServers
Local Queue Central ProcessingLocal Processing
Laptops
Active Monitoring
Portal Admins
Self Healing
Self Healing
Passive Monitoring
Routers
Switch
UPS
SNMP
Servers
Helpdesk (Shared)
Standard Errors
HW Inventory Updated
Hardware Failure Notifications
Network Cloning
Focus on Business Applications
Remote Desktop Access
Service Desk (5) Field Support (5)
Manager
No Elevated Privileges
SW Inventory Updated
Costs
Exchange Mail Server
Problems + Anti-Virus, Spyware
Anti-Virus Mcafee Licenses
Windows Licences
“Roaming Profiles” Storage
Direct Costs Indirect Costs
WSUS
Storage + Mail Backup
MTBF, MTTR
Mail Firewall + Anti-SPAMOffice Licenses
Remote Desktop Client Licenses
Citrix Licenses
Costs
Servers Reusability
Free Software
Direct Profits
Low-Cost Laptops
Branding & Image
Indirect Profits
Fast Remote Maintenance
2 Linux System Administrators
Direct Costs
Development Time
Users Adaptation & training
Indirect Costs
Unprivileged UsersAvailability
Security
Document Standardization & CleaningSelf-Healing
Document Conversion
Focus on Business, not on workstationAutomated Managment
Resistance to change OS
The End
Thank you
