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• Codelco 2.0: A real-time mining model with
highly automated processes & remotely-
controlled machines
• Vision for ‘Codelco 3.0’: An intelligent mining
model relying on integrated information networks
and fully-automated processes
Operationalefficiency
Customerexperience
The key point now is if you are not digital
or not in the social networking space in a
very smart way, you will lose the customer
forever. If the young don’t see you as
digitally-savvy, you are even out of their
considerations.
- Bhaskar Bhat (MD, Titan)
Attracting the Millennial customer toluxury started two years ago - I said thatwe can either get crushed or ride thegreatest wave of our life.
- Ms. Angela Ahrendts (CEO, Burberry)
“”
Customerexperience
Centralisation and digitisation will improve
productivity and create deeper, more sustainable
organizational capabilities.
Digitising P&G will enable us to manage the
business in real time and on a demand-driven basis.
We’ll be able to collaborate more effectively and
efficiently, inside and outside the company.
Operationalefficiency
A separate division
responsible for evangelising Digital…
implementation through the
existing functional groups
Companies across industries hiring a CDO
Retail chain Healthcare Traditional publication
Government Manufacturing Educational institute
Tanya Cordrey
Perry Hewitt
Sree Sreenivasan
Ganesh Bell
Shashank Saxena
Richie Etwaru
RiteshArora
Kuruvilla Markose
Rajiv Rai
Rajesh Varrier
Vikash Kumar
Deepak Sharma
Uma Talreja
Neeraj Bhalla
Madhivanan Balakrishnan
20% of Indian companies hiring a CDO
against 9% globally
Digital needs are
leading to new
roles being created
3D Print Technician Virtual Reality Designer Data Scientist
Big Data Analyst Machine Learning
Scientist
User Experience Manager Social Media Manager SEO Manager
Digital Anthropologist
Big bang
implementation
v/s
Start small
Out-of-the-box
solution
v/s
Custom
Cloud Strategy
v/s
On-premise
Path to going Digital
Traditional IT
implementation
v/s
The BETA
phenomena
One Partner
v/s
Multiple Partners
Small Partner
v/s
Big Partner
Traditional SI Partners
v/s
Partners who think Digital
Partnerships
Leverages online learning
courses and hands-on
experimental sessions
to keep up-to-date on
latest digital tools
Uplifting the current
Digital Quotient
in your
organisation
• Nestle introduced its Digital Acceleration Team (DAT) in 2012
• It is a Centre of Excellence for digital know-how as well as an incubator for its digital champions
• High performers from around the world join the team for an 8 month assignment
• DAT alumni now form a global network within Nestle and individuals know where to go to leverage global practices in their home markets
• Broad basing
Digital
• Celebrating
behaviour
• Driving Digital
quotient
BEing Digital
• BETA v/s
Traditional
• Cloud v/s On-
premise
• Multiple v/s Single
Implementation
Strategy
• The approach
• CDO?
• Digital skills
• Environment for
Digital
The
Organisation
• Key drivers
• Role of Digital
Vision
&
Strategy
43
BEing
Digital
The
Organisation
Vision
&
Strategy
Implementation
Strategy
Do you need help
to put the pieces
together ?
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