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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Agenda
2
• Introductions• Digital Enterprise• Break• DevOps• Discussion
Alan Turing Office Bletchley Park,Photography Copyright © Justin Hill
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
The Digital Enterprise transformations imperative is driven by external complex forces
Digital Enterprise is a term that designates a private or public sector entity where IT plays a dominate role in the strategy to create competitive advantage or public good.
3
Digital Enterprise excels in innovations and relentless reinvention through exploiting new technologies focusing on customer delight by:
• Rapid and innovative responses to environment and market changes
• Demonstrate customer and employee needs with digitally-enabled interconnection
• Reduce Product lifecycle
• Increase customer confidence and popularity
• Improve transparencyKapil Dev Singh, Coeus Age
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Many of the external forces are outcomes of new technologies changing our lifestyle and social ecosystems
BY VINCENT LEE, DIGITAL TRANSFORMATION PM, PHILIPS January, 2015
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 5
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1980 1990 2000 2010 2020
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ance
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HistoricalHistorical SOIModeled
•Agile, DevOps, •TestOps
Technology innovation and inherent interconnectivity is fasterthan humans can comprehend and adopt, or is it?
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 6
Today, the processing power of the web is about equivalent to one human brain. By 2040, it will exceed the total processing
power of all of humanity
Every day, 15 petabytes of new information are being generated. This is eight times more
than the information in all U.S. libraries
By 2012, the amount of digital information will grow to 988 exabytes (equivalent to a stack of books from the sun to Pluto and back)
80% of new data growth is unstructured content
Along with the incredible technology speed of innovation, there is unimaginable amounts of data to consume, or can we?
The amount of data stored is doubling every 18 monthsIDC, Aberdeen
Content on the internet tripled between 2010 and 2013 GoGlobe / Qmee
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
The technology and data combination is creating complexityfor customers, organizations, and society…and?
Social+Mobile+Cloud (SoMoCo)– Social is how people want to work – retention, hiring, productivity, succession/promotion, generational– Mobile is how workers want to be – access their systems and data from anywhere, on any device– Cloud – is the engine underneath social and mobile
Big Data– Business intelligence analytics spearheading predictive strategies
82% of companies saved money when they moved to the cloud
CSC
Within the next two years, over half of the capital allocated to IT budgets will be spent on cloud computing
IDG
56% of SMEs are now using cloud servicesAGDC
7
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 8
“Digital business is not the decade-old concept of e-business in a new wrapper. It is a radically different and more disruptive change.”
Gartner, What the Board of Directors Needs to Know about Digital Business
“The business sector appears to be getting ‘old and fat.’ … It is getting fat because it is old.”
Brookings Institute – July 2014
Source: Productivity and Potential Output Before, Duringand After the Great Recession
Federal Reserve Bank of San Francisco, June 2014
A shot in the arm for the current business state, catalyst for global economic growth & social improvements
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
“Major changes will soon alter the assumptions used to plan strategically in every industry, including shifts in technology that make previously impossible business
designs now possible.” – Gartner, March 2014
Digital Enterprises bring focus to complexity forcing new business models and shift current business value chains
9
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Company Specific Digital Enterprise Strategy is needed and will guide the transformation toward Digital Excellence
Foundation Intermediate Advanced World Class
Emergent Managed Optimised
Pioneers, driven by personal interest
Transformed
Companies that achieve Digital Excellence out-
perform their peers in innovation,
agility and responsiveness
People
Process
Technology
Inadequate measurement,
ineffective control and direction
Legacy systems, poorly designed, difficult to
operate
All necessary people knowledgeable and
engaged
Strategic direction in silos, some identified targets, some form of
measurement
Some integrated systems part-managed or auto-
mated , fit--for -purpose
All necessary people knowledgeable, engaged
directed and managed
Fully integrated systems, designed to specification and fully fit-for -purpose
Strategic direction, targets, planned
measurement and response
Source: Econsultancy
77% of companies consider missing digital skills as the key hurdle to their digital transformationCapgemini Consulting Digital Talent Gap Report
For 63% of senior executives, the pace of digital transformation isn’t happening quickly enough Capgemini
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Depending on the Digital Enterprise Strategy, a unique Road Map will chart our journey
63% of companies believe that the velocity of technology change in their organisations is not moving fast enoughCapgemini Consulting Digital Talent Gap Report
BY VINCENT LEE, DIGITAL TRANSFORMATION PM, PHILIPS January, 2015
11
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Procrastinators and prognosticators always coexist during change, which is a constant reality
12
Strategic Priority of Digital Initiatives Expected share of organizations’ overall growth from digital, next 3 years
In an April 2013 McKinsey Survey, 65 per cent of CEOs polled said they expected that an adoption of a fully integrated digital platform would increase their companies’ operating income over the next three years
Missed prescience:
67% B2C companies and 42% of B2B companies have acquired a customer through FacebookHubspot
Source: McKinsey Digital Trends, June 2014
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Some current predictions for the new world order
By 2015, tools and automation will eliminate 25% of IT labour hours Cisco
Only 15% of senior executives can be considered “mature” adopters of digital technologyCapgemini Consulting Digital Talent Gap Report
53% of senior executives say that the top cultural barrier to digital transformation is competing priorities eMarketer
77% of companies consider missing digital skills as the key hurdle to their digital transformationCapgemini Consulting Digital Talent Gap Report
Two out of three employees believe they should be able to access information 24/7, using company-issued devicesCisco
33% of organisations see digital transformation as a huge challengeEconsultancy
Executives estimate that at best, their companies are 25% of the way toward realizing the end-state vision for their digital programsMcKinsey
22% of global companies have no current digital strategyGrayling Pulse
27% of senior executives rate digital transformation as now being “a matter of survival”MIT Sloan Management / Capgmini
Within the next twelve months, 19% of companies say that they expect to appoint a Chief Digital OfficerGartner
90% of business professionals say technology impacts their job, but only 20%have the right skills Research for Digital Domination Summit
13
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 14
IT Infrastructure is the foundation for any successful Digital Enterprise transformations, intelligent automation
social, mobility, analytics and cloud
Kapil Dev Singh Coeus Age
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Digital Transformation is slow for many due to people, process, and technology challenges
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DIGITAL ENTEPRISE EXECUTION NEEDS HELPCompany Results in Delivering IT
Projects by Region
•North America
•Latin America
•Africa
•Europe
•Asia•46
•31
•29
•41
•23
•35
•67
•29
•78
•47
•39
•43
•76
•58
•76
Delivered on Time
At or Below Budget
100% of ScopeJohn Newton,Founder and CTO@johnnewton #AlfrescoSummit
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Digital Enterprise is a fundamentally a paradigm shift acrossprivate and public sectors for survival
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
DevOps has jumped the chasm of Adoption
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The world of IT is shifting rapidly towards DevOps with analysts predicting the majority of companies will adopt DevOps practices in the next few years. In fact, in a recent study on DevOps by International Data Corp. (IDC), they believe that DevOps will be adopted (in either practice or discipline) by 80% of Global 1000 organizations by 2019!
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 19
What is DevOps?
“Highly effective, daily collaboration between software developers and IT operations people to
produce relevant, working systems” *
Chef Centric and Simplistic
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
>45%of customers experience production
delays
>50%of outsourcedprojects fail to
meet objectives
>70%of budgets devoted
to maintenanceand operations
4-6 weeks
to deliver even minor application changes
to customers
Systems of Interaction
Continuousclient
experience
Partnervalue chain
Cloud-basedServices
Systems of Engagement Systems of Record
OperationsRapid app releases impact
system stability and compliance
SuppliersDelivery in the context of
agile
Development/TestSpeed mismatch between faster moving front office and slower moving back office systems, delaying time to obtain feedback
Line-of-businessTakes too long to introduce or makechanges to mobile apps and services
HR
DB ERP
MF iSeries
CRM
DevOps is the fuel and catalyst for the Digital Enterprise transformation, key capability of the strategy and roadmap
20
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Networks Servers Operating Systems Storage Deployed
Application Settings
Software as a Service
Platform as a Service
Infrastructure as a Service
•control •limited control •no control
DevOps is pat of the Digital Enterprise, a new IT culture, andorganizations are determining what works best for them
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Systems of Engagement (SoE) AppsSystems of Engagement (SoE) Apps
RapidReleases AppStore
Monitorand Optimize
Monitorand Optimize
Releaseand Deploy
Releaseand Deploy
Developand TestDevelopand Test
Inte
gra
tio
n T
est
Monitorand Optimize
Monitorand Optimize
Developand TestDevelopand Test
Web AppsWeb Apps
FrequentReleases
ProductionEnvironment
Databases
Systems of Record (SoR) AppsSystems of Record (SoR) AppsFewer
Releases Databases
DevOps teams, tools, and processes align to the project orcompanies technology stack
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 23
Google, Amazon, Netflix, Etsy, Spotify, Twitter, Facebook …
Dynatrace, CSC, IBM, CA, SAP, HP, Microsoft, Red Hat, …
GE Capital, Nationwide, BNP Paribas, BNY Mellon, World Bank, Paychex, Intuit …
The Gap, Nordstrom, Macy’s, Williams-Sonoma, Target …
General Motors, Raytheon, LEGO, Bosche …
UK Government, US Department of Homeland Security …
Kansas State University…
30x more frequent deployments8000x faster lead times2X Change success rates2X more likely to exceed profitability, productivity, and market share goals50% higher market capitalization growth over 3 years
89% are using infrastructure version control
82% are using automated code deployments
•Source: Puppet Labs 2012 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic
•Source: Gene Kim – Survey from 2014 DevOps Enterprise Summit
Many companies are implementing DevOps and are experiencing material and substantial success
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 24
16% identified asDevOps Department
Puppet Labs Webinar 2014 State of DevOps
Some organization are looking a permanent cultural changes allowing standing DevOps virtual teams
95% of all capital projects have an IT component…
50% of all capital spending is technology-related
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 25
Over 8 quarters, the overall market for the product growing from $10 million to $11.4 million.
With no code released, revenue drops from $1 million per quarter to $807,000, with market share falling from 10% to 7%.
The opportunity cost of failing to release software over two years is $216,257.
However, with 2 code releases per quarter, market share goes from 10% to 19%.
http://www.cloudmunch.com/devopsROI
More companies across industries see business resultsthat are undeniably attributed to Agile and DevOps
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 26
Do You Believe!
Gartner client feedback indicates that adoption of agile development methodologies and the implementation of DevOps-related tools and processes are laying the groundwork for more extensive Web-scale IT adoption. But cultural issues loom large, and the historical outsourcing of engineering talent has left many enterprises with a surfeit of skills to implement this approach.
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
‘‘Shift Left’ – Operational ConcernsShift Left’ – Operational Concerns‘‘Shift Left’ – Operational ConcernsShift Left’ – Operational Concerns
DevOps and TestOps is the virtual glue to a lean and fast software development project
Also DevOpsSec is becoming an important part of the fabric or glue
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
IBM provides a holistic approach for DevOps and how it canbe implemented in a program and matured in an organization
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
CollabNet has a holistic approach DevOps and a reference architecture
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
SCM
Build / CI Server
Unit testingTest Automation
Test Stubbing
Delivery Pipeline
Environment Configuration
Automated Monitoring
Asset Repository
The general DevOps ecosystem includes people, process and tools that are shared between the Dev+Ops teams
Test Environment Management
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 31
• Groom•feature
•Dev 1
•Dev 2
•Dev 3
•Art
•Dev 1
•Dev 2
•Dev 3
•Integrate•& Test
•Waste 2d •2wk 3wk
•1wk
•6wk 3wk •1wk 3wk •4wk 4wk
•1wk •2wk •1wk•2h
•1wk
•5wk 2wk
•Value
•Deploy
•6 wk value-adding time Process
•= 15% cycle•39.4 wk cycle time efficiency
Improve team efficiency 10% yields 1.5% improvement
Eliminate 10% waste yields 8.5% improvement
DevOps is the first highly visible winning solution you can implement to eliminate waste, accelerate flow, and improve delivery
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 32
DevOps is an integral part of the Agile and the Scaled Agile Framework (SAFe)
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 33
XP and DevOps are an integral part of Agile and SAFe
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 34
Code Quality Provides
oHigher quality products and
services, customer satisfaction
oPredictability and integrity of
software development
oDevelopment scalability
oHigher development velocity,
system performance and business
agility
oAbility to innovate
•Agile Architecture
•Continuous Integration
•Test-First
•Refactoring
•Pair Work
•Collective Ownership
Audit and Business Compliance are part of the Code Quality processes and they are part of the DevOps practices
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 35
•How do we explain DevOps?
•What is DevOps ? Why should I do DevOps?
•How much should I bite off?
•What solution do I need?
•Who else has done this before?
•What is the right deployment plan?
•What solution should we propose?
•How do we focus and scope the first step?
Shift Left…
•Best model to get the first quick win?
•Lets go!
•Reference Architecture & Deployment Model
• Roadmap
•Practice Improvements
•Focus Areas
•Quickstart
•Quick Win
Pilot
•How long to the first win?
•How do I go about it?
•Exp
lore,
Und
ersta
nd
•Ass
ess,
Plan ,
Deploy
IBM DevOps Journey Roadmap
If you have no DevOps start with implementing: Monitoring and Instrumentation Software Configuration Management
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 36
Phoenix Project and Cookbook Devop Adoption Journey – First Way (Flow)
Create One Step Environment Creation ProcessMake environments available early in the Development processMake sure Dev builds the code and environment at the same timeCreate a common Dev, QA and Production environment creation process
First Way: Flow
Deploy Smaller Changes and Releases (increase MTTR)Decouple feature releases from code deploymentsDeploy features in a disabled state, using feature flagsRequire all developers check code into trunk daily (at least)Practice deploying smaller changes, which dramatically reduces risk and improves MTTR
First Way ResultsCreating single repository for code and environmentsDeterminism in the release processConsistent Dev, Test and Production environments, all properly built before deployment beginsFeatures being deployed daily without catastrophic failuresDecreased lead timeFaster cycle time and release cadence
MTTR is Mean Time to Repair
MTTR vs MTBF
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 37
Second Way: Feedback
Second Way ResultsDefects and security issues getting fixed faster than everDisciplined automated testing enabling many simultaneous small, agile teams to work productivelyAll groups communicating and coordinating betterEverybody is getting more work done
Version control of all production artifactsContinuous integration and deploymentAutomated acceptance testingPeer-review of production changes (vs. external change approval)High trust cultureProactive monitoring of the production environmentWin-win relationship between Dev and Ops
Phoenix Project and Cookbook Devop Adoption Journey – Second Way (Feedback)
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 38
Third Way: Continual Experimentation and Learning
“Do painful things more frequently, so you can make it less painful… We don’t get pushback from Dev, because they know it makes rollouts smoother.”
– Adrian Cockcroft, Former Architect, Netflix
(Now Technology Fellow, Battery Ventures)
On Oct 21-23, we held the DevOps Enterprise Summit, a conference for horses, by horses
– Macy’s, Disney, GE Capital, Blackboard, Telstra, US Department of Homeland Security, CSG, Raytheon, Ticketmaster, Union Bank of California
Leaders driving DevOps transformations talked about– The business problem they set out to solve– The obstacles they had to overcome– The business value they created
Phoenix Project and Cookbook Devop Adoption Journey – Third Way (Continual Experimentation and Learning)
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Examples of Platforms and Computing Layers that DevOps integrates during a software project
www.vdatacloud.com
wmarkosrendell.wordpress.comww.crossvista.com
www.vdatacloud.com
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 40
DevOps need to work in all technology stack and reference architectures
www.relevancelab.com
www.w3.org www.relevancelab.com
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
From a Big Picture view here are the technical capabilities that DevOps interconnects
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© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
•PVCS•SVN
•Artifactory
•Splunk
•Jenkins Maven•Ant
•Puppet•chef
•HP ALM•Policy Tester•Selenium
•Smart Cloud Control Desk•PMG•ServiceNow
•Microsoft Team Foundation Server•Serena Dimensions
IBM has an overall DevOps implementation solution, but the speed of emerging technology will disrupt over time
42
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 43
The DevOps tool landscape is emerging and in constant fluxof need entries and technology innovations
thebpmfreak.wordpress.com
Logging PaperTrail Logstash Loggly Splunk SumoLogic
Configuration Management: Puppet / MCollective Chef Ansible CFEngine SaltStack RANCID Ubuntu Juju
Unit Test and Build Tools Solano Jenkins Maven Ant Gradle
Monitoring, Alerting, and Trending New Relic Nagios Icinga Graphite Ganglia Cacti PagerDuty Sensu
Miscellaneous Tools Multihost SSH Wrapper Code Climate iPerf lldpd
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 44
Two of the emerging DevOps technology innovations are Containerization and Microservices
Docker is an open-source project that automates the deployment of applications inside software containers, by providing an additional layer of abstraction and automation of operating-system-level virtualization on Linux.[2] Docker uses resource isolation features of the Linux kernel such as cgroups and kernel namespaces to allow independent "containers" to run within a single Linux instance,[3] avoiding the overhead of starting virtual machines when that virtual machine lacks virtual machine forking technology.[4][5]
Containerization is a lightweight alternative to full machine virtualization that involves encapsulating an application in a container with its own operating environment. This provides many of the benefits of loading an application onto a virtual machine, as the application can be run on any suitable physical machine without any worries about dependencies.
LXCSolaris Containers
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency 45
Case Study DevOps at CSG
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Impavid Consulting Profile
47
Impavid Consulting Inc. is an IT Delivery consulting and training firm focused on Digital Enterprise Strategy and Transformation, Agile + DevOps Transformation and Adoption, and Cynefin Framework Adoption. We strive to be the client innovation team to guide strategy transformation initiatives and support the delivery of mission critical business initiatives. The companies core capabilities include Digital Enterprise Strategy Roadmap, Agile + DevOps Practices, Agile and SAFe training and leadership, and adoption of Cynefin Framework and SenseMaker.
Gervais C. Johnson, President Office: 415-365-9585 Address: 101 California St. Suite 2710 San Francisco, CA 94111
Email: [email protected]
Website: http://www.impavidconsutling.co
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
TEMS Inc Profile
48
Email: [email protected] Contact: Valentine Wats, CEO/CTO or Gervais Johnson, CMO Office: 415-633-8838 Address: 101 California St. Suite 2710 San Francisco, CA 94111
Test Environment Management (TEMS Inc) has been designed and implemented to provide, tips, techniques, related news, free tools/templates, a cloud based test environment booking system and a cloud based test environments provisioning solution.A set of best practices to provide an effective, efficient and cost effective, end to end service for provisioning/building, supporting, maintaining, re-using, allocating and managing Software Test, Development and Pre-Production Environments or Software Test Beds.
We have combined experience of over 55 years across Software Development, Software Testing, Test Environments Management, Agile, Project Management and Configuration/Change management. Using best practice, adhering to ITIL and ISO standards deliver quality Test Environments Management Services to different companies over the last 30 years from financial services organizations through to public sector organizations.
Website: http://www.testenvironmentsmanagement.com/index.php?page=home
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
Recommended DevOps Information
49
To receive Gene Kim information, do the following:
A copy of his presentationA free 140 page excerpt of The Phoenix ProjectInformation on the DevOps Enterprise: Lessons LearnedMy recommended reading list for enterprise DevOps adoptionSee early drafts of our upcoming DevOps Cookbook
Just pick up your phone, and send an email:
To: [email protected]: lisa
•lisa
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
More IBM DevOps Information
50
Sanjeev Sharma
IBM WorldWide Lead – DevOps Technical Sales
DevOps Blog: http://bit.ly/sdarchitect
Twitter: @sd_architect
Author: DevOps For Dummies –
http://ibm.co/devopsfordummies
https://www.ibm.com/developerworks/community/groups/service/html/communityview?communityUuid=c914709e-8097-4537-92ef-8982fc416138
© 2015 Impavid Consulting IncDigital Enterprise Depends on DevOps Proficiency
DevOps Communities and Information
51
http://devops.com http://www.devopsdays.org
Gene Kim Circle: https://plus.google.com/communities/103372669680429508474
Scaled Agile Framework DevOps:http://www.safe30.com/?s=scott+prugh+
Gartner View of DevOpsSec: http://blogs.gartner.com/neil_macdonald/2012/01/17/devops-needs-to-become-devopssec/