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Copyright © 2015, Intellyx, LLC
1
Digital Transformation & DevOps
Two Sides of the Same Revolution
Jason BloombergPresident
@theebizwizard
Copyright © 2015, Intellyx, LLC2
About Jason Bloomberg
• President of industry analyst firm Intellyx
• Present keynotes, workshops, and roundtables for enterprises on agile digital transformation
• Write for Forbes• Buy my latest book,
The Agile Architecture Revolution
Copyright © 2015, Intellyx, LLC3
The Core Business Goal
AgileDigital
Transformation
Copyright © 2015, Intellyx, LLC4
What is Digital?
Customer preferences & behaviordrive technology choices
Range of technology touchpoints is exploding
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Copyright © 2015, Intellyx, LLC5
What about Transformation?
Internal organizational change is necessary to maintain focus on the customer in today’s
digital world
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Copyright © 2015, Intellyx, LLC6
What is Digital Transformation?
• Customer pressures driving technological and organizational change in companies
• Enterprises rethinking:– How they serve
customers– The role IT plays– How they build & manage
teams– How they innovate
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Copyright © 2015, Intellyx, LLC7
Today’s Agile Imperative
Organizations must capitalize on disruption to achieve greater innovativeness and resilience in the face of digital transformation priorities
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Digital Transformation
What are you transforming?
Digital Transformation = Business Transformation
Customer Experience
TechnologyInternal
Organization
All of the Above
Copyright © 2015, Intellyx, LLC9
Who is the Digital Stakeholder?
• Customer• Marketing• Customer
experience team
• Product management
• Who else?
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What Reorg is Necessary to Drive Innovation?
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Copyright © 2015, Intellyx, LLC11
What is DevOps?
• Development + Operations• Cultural and organizational
shift• Dev, test, & ops must work
together• Increase business velocity
– Leverage range of automation technologies
– Focus on continuous development, integration, test, & delivery Ph
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DevOps Extends Agile Development Approach
• Focus on working software• Collaboration with stakeholders• Rapid, iterative approach for dealing with change• Self-organizing teams
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Self-Organization?
• Individuals collaborate on ad hoc basis depending on business priorities
• Management responsible for:– Setting goals– Providing resources– Delineating constraints
(e.g. compliance)– Getting out of the way
Assigning people or tasks to a team? It’s not self-organized!
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Essential Tool: Self-Organization
• Traditional hierarchical organizational models limit or eliminate self-organization
• “Skunk works,” startups, and DevOps organizations work best when self-organized
• Should digital efforts be self-organized?
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Self-Organization Thrives on Disruption
• DevOps-style self-organization essential for agile, innovative digital transformation
• Examples:– NetFlix– Zappos– @WalmartLabs
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Innovation hangs in the balance
Copyright © 2015, Intellyx, LLC16
From DevOps to “BizOps”
• Agile teams have always included stakeholder• Self-organizing DevOps “teams” will likely pull in
increasing diversity of people
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Including the Digital Stakeholder
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Shifting the Center of Gravity
Center of gravity is software
Center of gravity is the end-user
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The DevOps World
The Digital World
Copyright © 2015, Intellyx, LLC18
You Say You Want a Revolution…
Copyright © 2015, Intellyx, LLC
Jason BloombergPresident, Intellyx
@theebizwizard
Send email NOW to [email protected] to download this presentation
Thank You!