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Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

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Page 1: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010
Page 2: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Who We Are• Complete Virtual Economy System for Games, Networks, Mobile, or All of the Above

• Client list includes A&E, Lifetime Networks, Fusion Creative.

• Located in the San Francisco Bay Area and New York City Area. Launched 5 Months Ago.

"Doubloon's actionable analytics really helped us to maximize our goods revenue in this game, which jumped nearly 100% week to week after doubloon came online." - Clayton Rose, SVP Television Network

Page 3: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

What We Do

Page 4: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

So What?• We Help Developers and Publishers Run Economies, So We Aggregate Real World Data Automagically

• We’re Able to See What Works and What Doesn’t on a Fairly Large Scale.

• We’ll Talk About that Today in the Form of “Dos” and “Don’ts”

• We’ll Provide Rough Benchmarks As to What to Expect

Page 5: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

First, a Baseline..Commodity Economy: $0.02 per cup

Experience Economy: $4.50 a cup

Page 6: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Also, a Disclaimer..• Controlled Groups are Hard to Come by, Consider These Pointers But Not Precise Measurements

• We’re Looking for Trends, Not Atomic Data

• That Said, Let’s Dive In..

Page 7: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Do Experiment with Prices

Introduce Similar Items with Different Prices

Map Out High & Low Average Price Bands

Text

Empirical Data:

60% Drop in“Non Seller” Items

Page 8: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Antisocial

Teenage Angst

Lives in Mom’s Basement

Out of Shape

Wants to Name Kid “Spock”

Do Know Your Customers (Myth)

Page 9: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Do Know Your Customers (Reality)

Active Social Lives /w Friends:67% vs. 55% of non-gamers.

More Likely to Hit the Gym: 28% vs. 22% nongamers.

More Likely to Date Often:36% vs. 25% nongamers.

Empirical Data: DAU/MAU Hold at ~ .15

Source: http://www.gamespy.com/articles/107/1079881p1.html

Page 10: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Do Create Urgency With EventsWeekly Dress Up ContestVarious Awards

Guess What Day it Ends?

Empirical Data:40%+ Pre-Event Jump 10% Increase Overall

Page 11: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Do Introduce Content Slowly

Start Low Level;Learn What Works Go Into High LevelStuff With Smarts

Empirical Data: +33% Conversion Over Games With “Set” Items.

Page 12: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Do Provide ConsistencyAim for Standard Player Walls and Goods Across Various Platforms

Empirical Data:12% Revenue Jump in Just First Week

Page 13: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Do Branded Products (Carefully)

Look No Banners!

Always Replace Generic Items

Empirical Data:+16% Ad Revenue

2007

2010

Page 14: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Leaderboard, X Badges for Finding Unusual Spots Awarded. 10% Buy Tickets to Ride Faster Vehicles.Visible Leaderboard and Badges. Weekly Goal Rotation with 5 Challenge-Specific Goods per week.

Offer Virtual Goods “Sets”. 2/5 are Purchased, 3/5 Earned on Each Set.

Arbitrage Opportunities for Crafters. Minimum 25% ROI, Badges for Crafting Sets.

5 Facebook or Twitter Clicks per DAU stream, 10% Sink on Gifted Items

Gamer TypeGamer TypeGamer TypeGamer Type MetricsMetricsMetricsMetrics

Explorers

Griefers

Collectors

Traders

Socializers

Do Have a Hook for Each Personality

Page 15: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

More Fun Stats, Just Because..

ARPU: $.51MARPU: $6.29Average Age: 33

This Month:Largest Whale: $306Average Whale: $83.35

Page 16: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Don’t..Retrofit Virtual Goods into Your Game After the Fact.

Dive in Without a Content Plan in Sync with Monetization Goals

Forget to Prepare Your Community for Change

Set Prices in Stone, Despite Seasons, Pay Method..

And Finally..

Page 17: Doubloon at Engage Expo Virtual Goods Panel, Santa Clara September 22, 2010

Don’t Throw TomatoesAt Your Presenter(Thanks!)

Eric GonzalezCEO Doubloonemail egonzalez @ virtualdoubloon.comtwitter @ericgonzalez