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© 2012 Kalido I All Rights Reserved I April 8, 20231
Driving Business Process Performance Through Data Governance
© 2012 Kalido I All Rights Reserved I April 8, 20232
Business Runs on Metrics, Processes & Data
DataSources
FunctionalApplications
ProcessSteps
End to EndProcess
PerformanceIndicator
© 2012 Kalido I All Rights Reserved I April 8, 20233
Key Performance Indicators are Comparative
DataSources
FunctionalApplications
ProcessSteps
End to EndProcess
Days Sales Outstanding
© 2012 Kalido I All Rights Reserved I April 8, 20234
DataSources
Order to Cash
FunctionalApplications
ProcessSteps
Business Processes Define Outcomes
Days Sales Outstanding
© 2012 Kalido I All Rights Reserved I April 8, 20235
DataSources
Order to Cash
AcceptOrder
Check Product
Availability
PickProduct
PackProduct
Billing Shipping Payment
FunctionalApplications
Process Steps Define Work Steps
Days Sales Outstanding
© 2012 Kalido I All Rights Reserved I April 8, 20236
Functional Applications Automate Steps
Order Management Applications
InventoryApplications
Warehouse and LogisticsApplications
A/R ApplicationsLogistics and
Transport Applications
Order to Cash
AcceptOrder
Check Product
Availability
PickProduct
PackProduct
Billing Shipping Payment
DataSources
Days Sales Outstanding
© 2012 Kalido I All Rights Reserved I April 8, 20237
Data Supports Functional Applications
Order Management Applications
InventoryApplications
Warehouse and LogisticsApplications
A/R ApplicationsLogistics and
Transport Applications
Order to Cash
AcceptOrder
Check Product
Availability
PickProduct
PackProduct
Billing Shipping Payment
Days Sales Outstanding
© 2012 Kalido I All Rights Reserved I April 8, 20238
What’s Missing? Data Policies
Order Management Applications
InventoryApplications
Warehouse and LogisticsApplications
A/R ApplicationsLogistics and
Transport Applications
Order to Cash
AcceptOrder
Check Product
Availability
PickProduct
PackProduct
Billing Shipping Payment
Data Policies
Days Sales Outstanding
© 2012 Kalido I All Rights Reserved I April 8, 20239
Biggest Winners: Cross-functional Process Owners
Operations
OperationalManagement
FunctionalExecutive
Sr.Exec
Tasks
OperationalProcesses
Cross Functional Processes
StrategicProcesses
High
Low
DataAggregation
High
Low
MetricsComplexity
© 2012 Kalido I All Rights Reserved I April 8, 202310
Executive Dashboards Show Economic Impact
© 2012 Kalido I All Rights Reserved I April 8, 202311
Enabling “What if” to Improve Key Indicators
© 2012 Kalido I All Rights Reserved I April 8, 202312
Data Policies in the Context of Business Process
© 2012 Kalido I All Rights Reserved I April 8, 202313
Business Rules from the Consuming Process
© 2012 Kalido I All Rights Reserved I April 8, 202314
Define the Logic – Requirements Bridge to IT
© 2012 Kalido I All Rights Reserved I April 8, 202315
Technical Rules Make it Real
© 2012 Kalido I All Rights Reserved I April 8, 202316
Data Stewards Track Quality Against Rules
© 2012 Kalido I All Rights Reserved I April 8, 202317
Dashboard Shows Data and Process Health
© 2012 Kalido I All Rights Reserved I April 8, 202318
Drilldown Shows Violating Policies and Owners
© 2012 Kalido I All Rights Reserved I April 8, 202319
Drill Down Exposes Rules, Systems, Owners and Target Elements
© 2012 Kalido I All Rights Reserved I April 8, 202320
Deeper Dive Shows More Detail for Better Direction
© 2012 Kalido I All Rights Reserved I April 8, 202321
The Process Owner Can Raise Issues
© 2012 Kalido I All Rights Reserved I April 8, 202322
Data Steward Can See Policy Violations in Their Own View to Begin the Remediation Process
© 2012 Kalido I All Rights Reserved I April 8, 202323
The Data Steward can Identify the Process, Rule and System in Trouble
© 2012 Kalido I All Rights Reserved I April 8, 202324
Finally Raising the Right Issue to the System Owner
© 2012 Kalido I All Rights Reserved I April 8, 202325
And Showing the One System Causing Issues in Perfect Order Performance
© 2012 Kalido I All Rights Reserved I April 8, 202326
Driving Business Process Performance Through Data Governance
