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Dynamics 365 Field Service Integrated Solution
Presented by –Shailesh Wath, Sr. Dynamics Field Service Expert
Anil Shah, Managing Partner
Agenda• About CloudFronts• Integrated Field Service Solution Demo• Dynamics 365 Field Service Features and Demo• Q & A
About CloudFronts• Incorporated on 1st June, 2012 and based out of
Mumbai, India.• Focused on Dynamics 365, Power BI and Azure• A team of around 50 Architects, Developers and Project
Managers• 100% Focused on Microsoft Technologies• Clients around the globe.
Microsoft Recognition
Industry VerticalsCloudFronts has industry expertise in deploying Microsoft Solutions across various verticals. Key industry verticals – Professional Services Financial Services Pharmaceutical Trade & Logistics Retail Field Services
Clients and Partners
Solution- Integrated Field Service • CloudFronts has deep expertise providing integrated
Field Service solutions to clients around the world. • Connected D365 FS with D365 Operations (AX) with
Power BI Embedded for robust KPIs. • You can read more about our solution here –http://www.cloudfronts.com/integrated-field-service-solution/• Customer Success Story -
http://www.cloudfronts.com/tinius-olsen-success/
Key IntegrationsIntegration Operation Direction Type
Customers Create, Update Bi-directional Real-time
Customer Address Create, Update Bi-directional Batch
Products Create Operations to FS Batch
Sales Order Create FS to Operations Batch
Invoice Posting Status Update Operations to FS Batch
Service Order Create Operations to FS Real-time
Service Order Create FS to Operations Batch
Service Order Line Update FS to Operations Batch
Customer Equipment Create Operations to FS Batch
Transfer Order Create FS to Operations Batch
Transfer Order Status Update Operations to FS Batch
Projects Create Operations to FS Batch
Dynamics 365 Field Service• Work Orders• Schedule Board for Dispatcher• Mobile App for Technician• Power BI Dashboard
Next Webinar – Jan 12th• Glympse• Resource Schedule Optimization• Integration with Outlook• Scheduling Resource Requirements and Custom Entities• Introduction to Connected Field Service
Connect with us!https://www.linkedin.com/company/cloudfronts
@cloudfronts
https://www.youtube.com/cloudfronts
CloudFronts Technologies, LLP.+1 855 796 4355 (USA) | +91 92 2358 3878 (India)
Write to us : [email protected]
