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الرحمن الله بسمالرحيم
Assalam o Alaikum!
Topic: E-Commerce
Introduction to computers and Technology
University of Gujrat
Lahore Campus
Presented to : Sir Waqar Azeem
Presented by: Farwa Shabbir
Wasfa Aslam
Hiba Amjad
Maria Asif
M. Haseeb Akhtar
Asadullah
Table Of Content
Introduction Definition Types of E-commerce Application Successful E-commerce Advantages & Disadvantages of e-commerce Scope of E-commerce
Introduction
Commerce means interchange of goods.
Similarly, e-commerce means interchange of goods electronically.
History of e-commerce backs up in very early on in the 1960s.
E=commerce became possible in 1991 when the Internet was available for commercial use.
Amazon and E-Bay are among the first Internet companies to allow electronic transactions.
Definition:
E-commerce is a ability to buy or sell a products and services to anyone, anywhere and anytime.
E-Commerce is a term for any type of business that trade products or services or transfer any information through computer networks such as internet.
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Types of E-commerce:There are three types of E-Commerce:
Business to Business
Business to Consumer
Consumer to Consumer
Types of E-Commerce
BtoB BtoC CtoC
Business to Business E-commerce:
Business that sells products Or provides services to other business.
Widely used example is automobile manufacturing.
Business to Consumer E-commerce: Business that sells products or provides services to end-user
consumer.
Most common example of this type of e-commerce is Amazon.com
Consumer to Consumer e-commerce: In consumer to consumer type of e-commerce, one consumer has a
direct link with another consumer through internet.
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Applications:
Electronic banking
Providing customer service
Electronic shopping
Online education
Electronic Banking
The customer do not need to go to the bank.
They can connect to the bank through the internet and can access their bank account.
User can see his account status at their home.
Providing customer service:
Businessman can interact with their customer using the internet.
They can discuss different issues about their products.
In this way, they can gain customer satisfaction.
Electronic Shopping:
Buying stuff through internet is called electronic shopping.
These stuff can be of any kind from clothing to footwear and jewelry.
Online Education:
The process of getting education through computer and internet is called online Education.
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Points for successful E-commerce:
Website design.
Payment gateway.
Merchant account.
Shopping cart.
SuccessfulE-commerce Website
Design
PaymentGateway
Shopping Cart
Merchant Account
Website Design
Website must be professional.
It must be attractive.
It must be understandable for visitors.
Payment Gateway:
A payment gateway is an important service which provides interface between website and merchant account.
It enables the credit card transaction to take place.
Merchant Account:
A merchant account is a type of bank account which is inter linked with your business account.
It allows you to accept the credit card and take the money.
Shopping cart:
A shopping cart is a software which help customer to select as many items as he wants to buy and then get the total of all the items at once.
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Advantages and disadvantagesof E-commerce:
Advantages Disadvantages
Advantages and Disadvantages:
Faster buying and selling the products.
Most of the users do not trust the web like a
pay channel.
Advantages and Disadvantages:
Easily findable products
There is no guarantee of product’s quality
Advantages and Disadvantages:
Customer can easily select products without
any physical movement.
By using it people eat the money of
customers
Advantages and Disadvantages:
This online service is available 24/7
throughout the year
Poor homes or under-developed countries
can not avail this facility
Scope of E-commerce:
Thank you….
Allah Hafiz!