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2011 © eXtendiaIT
eXtendiaITeXtendiaITIT Services CompanyIT Services Company
2011 © eXtendiaIT
Armenia Location and Value
Western culture and work ethics English Language skills Technological Accuracy & HighSkill,
Legacy and modern Low-cost center Loyal workforce, low attrition ..
90% Armenian, 99% Christians Stable Government and currency Low inflation rate Large Armenian Diaspora Previous Soviet Republics Used to service Soviet Union with
Technology
Now Services Europe & America
Armenia Characteristics
2011 © eXtendiaIT
eXtendiaIT : Offshore Technology Center
2011 © eXtendiaIT
Broad Range of Offshore IT Services
2. New Technology Applications
4. Legacy Applications
5. Managed Operations
3. Application Management Servicing
1. IT Solutions
6. Mobile Development
2011 © eXtendiaIT
IT Solutions & Know-how• Web and E-Commerce Portal development• Billing Solutions• CRM, ERP, Asset Management Systems• Mobile Handset Wireless and Server Applications• Media, Large Membership Database services• Banking and Financial operations, Transaction Systems• Security Applications • Encryption Engines• IT Secure Communication project services• Document Management and Collaboration and others• Other
2011 © eXtendiaIT
New Technology Application Development
Expertise in most development languages and domains
PHP, Java, ASP, .Net, and other platforms
DB Technologies using Oracle, My SQL, MS SQL, DB2
and Web Sphere
Web and E-Commerce Portal Design
Languages
Java, C, C++, C#, VB, VC and Visual apps , and .Net
2011 © eXtendiaIT
Application Management Servicing eXtendiaIT has a process of managing Service Level
Agreements 5 days a week to week-ends on call services Ticket and incident request management either with
Customer Front Office Point of Contact or Direct with client user and operator
eXtendiaIT has the skill-sets and the delivery environment to deliver IT services in different languages including English, French, German, Spanish and others.
Multi-Lingual Delivery Platform
2011 © eXtendiaIT
Legacy Applications Legacy Applications development and
management. Application Management and Application
Maintenance Migrating to newer technologies Consulting and High Level architecting
Languages: IBM Assembler, COBOL, Fortran, CICS, Natural, PL1, MUMPS, Smalltalk, Centura, Pro-C, Impromptu, Others
2011 © eXtendiaIT
Managed Operation SkillsGold Support Services 24/7 Technical Support for all kinds of applications Customer support directly to end users 30 minutes turnaround time Application support, maintenance and enhancements
Remote Servers Mini and Mainframes Remote Desktop Control Remote Desktop Monitoring DataCenter Management Windows, Unix, Linux
Server and Database Maintenance Backup and Disaster Recovery Network Support Workstation and Servers, Oracle, SQL, MySQL, WebSphere
and others
2011 © eXtendiaIT
Mobile Application Development Teams QUAD Mobile Development Team
eXtendiaIT has extensive experience in mobile applications, portals and interactivity sites development. The products and services are developed by 4 separate groups working in parallel covering the main mobile platform technologies:
QUAD Mobile Development Team can provide complete outsourced/offshore Mobile development from the ground up, all the way to providing quick-response customer support to clients and their end users