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Art of the Startup Pivot Simon Newstead CEO Frenzoo @simonhk

Echelon 2012 - The Art of Pivoting by Simon Newstead

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Simon Newstead, CEO of Frenzoo shares The Art of Pivoting at Echelon 2012 - Asia's leading tech startup event, organized by e27. Official Coverage: http://e27.sg/2012/06/11/echelon-live-how-a-successful-pivot-scored-a-1-million-user-growth-in-just-2-weeks/

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Page 1: Echelon 2012 - The Art of Pivoting by Simon Newstead

Art of the Startup Pivot

Simon NewsteadCEO Frenzoo

@simonhk

Page 2: Echelon 2012 - The Art of Pivoting by Simon Newstead

We launched at e27 conference in 2009

“The first 3d virtual world on the web”

We were on top of the world!

Page 3: Echelon 2012 - The Art of Pivoting by Simon Newstead

We had a Product. Seed Funding. Press…

“Skype Founders invest in Frenzoo”

Page 4: Echelon 2012 - The Art of Pivoting by Simon Newstead

BUT….

Only grew to 500,000 users

Organic growth was slow

Paid acquisition expensive

Only retaining niche users

Mainstream users not engaged

Page 5: Echelon 2012 - The Art of Pivoting by Simon Newstead

The Problem – Friends Are Nice

Easy to believe your own hype

Page 6: Echelon 2012 - The Art of Pivoting by Simon Newstead

We HAD to pivot…

Page 7: Echelon 2012 - The Art of Pivoting by Simon Newstead
Page 8: Echelon 2012 - The Art of Pivoting by Simon Newstead

Under 1 Million users in two yearsvs

1 Million users in two weeks.

Reached:#1 free RPG on iOS#1 free game on Kindle Fire

Page 9: Echelon 2012 - The Art of Pivoting by Simon Newstead

Want to pivot? You’re not alone

Page 10: Echelon 2012 - The Art of Pivoting by Simon Newstead

Social network to flash sales giant

Page 11: Echelon 2012 - The Art of Pivoting by Simon Newstead

Hands up if you know this company?

Page 12: Echelon 2012 - The Art of Pivoting by Simon Newstead

Red Octane

Page 13: Echelon 2012 - The Art of Pivoting by Simon Newstead

Pressing factors for change

Users not excited?

Steep retention drop off?

Mismatch of CPA vs LTV

Market too small?

Running out of runway…

Page 14: Echelon 2012 - The Art of Pivoting by Simon Newstead

5 tips for your successful pivot

Page 15: Echelon 2012 - The Art of Pivoting by Simon Newstead

Tip 1 – Increase your runway (survive!)

Page 16: Echelon 2012 - The Art of Pivoting by Simon Newstead

Tip 2 – Learn from your mistakes

Area Before AfterUX ✖ ✔

Tech ✔ ✔

Market need ✖ ✔

Distribution ✖ ✔

Team ✔ ✔

Unique product ✖ ✔

Page 17: Echelon 2012 - The Art of Pivoting by Simon Newstead

Tip 3 – Leverage what you did right

Nowbox.comVideo player

Delight.ioVideo capture SDK tool

Page 18: Echelon 2012 - The Art of Pivoting by Simon Newstead

Tip 4 – Rebrand

Page 19: Echelon 2012 - The Art of Pivoting by Simon Newstead

Tip 4 – Rebrand

Page 20: Echelon 2012 - The Art of Pivoting by Simon Newstead

Tip 5 – Don’t look back

Page 21: Echelon 2012 - The Art of Pivoting by Simon Newstead

Thanks! Questions?

[email protected]@simonhkIteratingFun.com