Eliminating User Downtime

Using Virtualisation To Reduce the Cost and Increase Effectiveness of Disaster recovery and Business Continuity

20th October 2010

What Do We Do?

• Continuous, uninterrupted user access to all critical applications and information without interruption• High Availability and Disaster recovery• Application Aware• Avoid unscheduled and scheduled loss of service• No loss of business, no loss of productivity• Meet or exceed service level agreements • Maintain reputation with key users • Exploit commodity application platforms

• Proactive approach to 24x7 Continuous Availability, Resiliency and Disaster Recovery

Working In Conjunction With Virtualisation

Delivering Business ValueProvides Fast, User Transparent, “Application-Aware”, Site Failover/Failback for Business-Critical Applications

Neverfail failover time = a few seconds to a few minutes

Supports Multi-Site, Mixed Physical / Virtual EnvironmentsReplicate across any storage type – SAN, DAS, iSCSI, FCFailover between any server type - P2P, P2V, V2P, V2V, P2V2V etc.On any virtualization platform - VMware, Hyper-V, CitrixAcross any distance – LAN, MAN, WANOne solution for both High Availability & Disaster Recovery

Brings Application Awareness, Intelligence and Automation to the Business Continuity ProcessProvides a Business-Centric View of Business Applications, Application Servers, IT Services, and their Interdependencies Provides a Single Point of Management and Control

Neverfail – The power behind VMware vCenter Server Heartbeat

PrimaryServer

SecondaryServer

Protecting Availability of an Application

Neverfail Channel

LAN or WAN

BenefitsProvides application-aware High Availability and Disaster ResiliencyFast, user transparent failover/failbackNo disruption to applications, as primary applications are untouchedNeverfail replication enables any-to-any storage replicationNo SAN required, which reduces cost & removes single point of failurePhysical, Virtual, CombinationTransparent failover and failbackPlanned and unplanned outages

HBP HBS

Remote Site

VirtualTertiary(s)

(DR)

VirtualSecondary(s)

(HA)

PhysicalPrimary(s)

Protecting Physical & Virtual (P2V2V “Local HA+DR”)

LAN

NeverfailWANSmart

up to 30xtraffic reduction

Local Site

ESX / Hyper-V Host(s)

ESX / Hyper-V Host(s)

Benefit SummaryProvides fast, user transparent, application-aware failover/failbackProvides complete Continuous Availability (local HA and remote DR)WANSmart reduces RTO, RPO & bandwidth costsNeverfail replication enables any-to-any storage replicationNo SAN required, which reduces cost & removes single point of failureFlexible application failover as full site recovery is not requiredvXtender lowers licensing cost of protecting all virtual servers

vXtender Licensing

vXtender Licensing

Business Application

MS ClusteringDatabase Mirroring

Business-Centric Management & Protection

Load Balancing

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Traditionally, servers of like functionality are grouped together for availability &

protection, leading to multiple, standalone availability

solutions and incomplete protection for the Business

Application

Neverfail takes a Business-Centric approach and manages and

protects the complete Business application, including: -

Database Server Database Server

Application Server Application Server

Web Server Web Server

Com

plet

e P

rote

ctio

n fo

r B

usin

ess

App

licat

ions

IndexServer

QueryServer

AdminServer

Excel Calculation

Server

A Single Point of Management

Continuous Availability Director Enables Business-Critical systems to be managed and protected in a Business-Centric manner e.g. by: -o Business System (SharePoint, Mobile Messaging, Web Application etc.)o Business Process (Manufacturing, Quality Assurance etc.)o Business Service (Accounting, Payroll Processing etc.)o Organizational Structure (New York Office, Media Div., Finance Dept. etc.)

Provides centralized monitoring, management & configuration for all Business-Critical systems and application server interdependencies

Provides centralized Global Health status (alerts, alarms etc.)

Provides detailed, real-time graphical representation of switchover, failover status progress

Provides simplified roll-up status of rules and events, through collapsible display options (for Memory, disk, processor etc.)

Provides simplified visualization and configuration of alerts

Neverfail Protection

Blackberry x1 Print Server x1 Web Server x4

File Server x7 Email Server x5 Application Server x6

Domain Controller x4Other x17 SQL Server x4

Blackberry x1 Print Server x1 Web Server x4

File Server x7 Email Server x5 Application Server x6

Other x13 SQL Server x4

64 Cores 48 Cores

Nashville Tennessee Lombard Illinois

Fast Track’s Disaster Recovery Setup

Primary Site located in Victoria London.– Physical Server Infrastructure– HP DL and Blade Servers– EVA HP SAN– Cisco Network– Expo 100meg Internet Connection

Secondary Site located in Maidenhead, Colocation– Vmware Server Infrastructure– HP DL Servers– MSA HP SAN– Cisco Network– 40meg Internet Connection

Fast Track’s use of Neverfail in Anger

Crystal Palace Diamond League Athletics 13th – 14th August 2010.

GB Basketball – NIA Birmingham

Enforced power outage on the 14th

Services Required

– MS Exchange – Blackberry Enterprise Server– SQL 2005 (Photo Accreditation and Results)– Active Directory– File and Print

BBC Live for 4 hours

No power available in Primary Office

Multi Million £ Contracts running for over a decade

Aviva, BBC Sport (UK and Global TV distribution) Reputation

Complementing vMotion and VMware HA

Neverfail vAppHAProvides complete, “Application-Aware” protection for business critical applications running on Vmware

Extends VMware HA & FT to protect against application failures, software failures, performance degradation, configuration failures & user error

Automatically detects, protects and restarts failed applications and/or initiates a VM VMotion to a different host

Integrates with vCenter monitoring to provide task activity updates, current status reports, start/stop times etc.

Avoids planned and unplanned downtime

vAppHA

Scenarios for vAppHA

1. Application Service Failure

vAppHA restarts the service

2. Persistent application failure or performance related problem

vAppHA can trigger graceful VM restart or vMotion to another host

3. Problem with VMware HA configuration

vAppHA alerts if configuration changes affect availability

4. SQL Server database goes off-line

vAppHA can bring the database back online

5. IIS Website becomes unavailable

vAppHA can detect and restart IIS

6. SQL Server db query time out signals performance problem

vMotion VM to a designated ESX host

7. The OS stops responding from depleted resources

Works with vSphere 4.1 Application Heartbeat API

vAppHA for VMware - Product Positioning

Product

Protection

VMware HA/FT Neverfail vAppHA

for VMware

Neverfail Continuous

Availability Suite

Virtual machines

Applications

ESX Hosts *

Physical machines

Storage

Site

Complete Solutions for both Physical & Virtual Environments

*Clustered ESX servers only

Neverfail vXtenderTM

Leverage ESX/Hyper-V for High Availability of Physical Tier-1 Business Applications

ProductionWorkloads

Neverfail – The complete solution for Continuous Availability across Physical, Virtual and San Infrastructures

Primary Site(Production)

Remote Site(Continuous Availability)

Remote Site(Disaster Recovery)

Heterogeneous InfrastructureRTO = Seconds to ~2mins

SAN

SAN

VMware vCenter Server Heartbeat (OEM)Protection for VMware: - - vCenter Server- View - SRM

Array Based Replication+ VMware SRM

Homogeneous InfrastructureRTO = > 20mins to several hours

WAN

Neverfail WANSmartTM

Up to 30x traffic reduction

Neverfail vAppHAApplication Aware failoverfor VMware HA/FT & Hyper-V

Neverfail Monitoring ,Replication and Failover

ProductionWorkloads

vAppHA - What the Analysts have to say (ESG)

“Neverfail takes workload availability to the next level—in both virtual and physical environments - enhancing VMware’s VM protection offerings through integrating its application awareness products with VMware infrastructure-level HA.”

- Mark Bowker and Lauren Whitehouse, Enterprise Strategy Group

“Hardware failure is only one of the causes of downtime. The operating system could hang, the application could crash, and processes running on the virtual machine could consume excess CPU or memory resources—slowing an application to a crawl. Current solutions from virtualization vendors will not help in these situations.”

Questions?

abarnes@neverfailgroup.com

www.neverfailgroup.com