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An Introduction to Symantec MessageLabs Email Archiving.cloud
Chris RussellCloud Security Specialist
Business Drivers for Email Archiving
67%
507
75%
Companies ordered to produce email by a court or regulatory body
Billion email messages per day by 2013
Percentage of discovery cases involving email
Regulatory Pressure Increasing
Email Volume Increasing
Discovery Requests Increasing
Sources:Osterman Research, “Messaging Archiving & Document Management Market Trends, 2008-2011,” 2007Radicati Group “Email Statistics Report, 2009-2013Osterman: The concise guide to E-Discovery, January 2010
Failure to Produce Email Can Be Expensive
May 2010 - FINRA Fines Piper Jaffray $700,000 for email retention violations, related disclosure, supervisory and reporting violations.
January, 2008 – Qualcomm sanctioned $8,568,633 for committing “Monumental Discovery Violations” and six
members of Qualcomm’s outside counsel are referred to the State Bar for possible ethics violations.
Hosted Service Advantages Retain Control and Offload the Burden
Lower Total Cost of Ownership• Reduce email data stores • No hardware, appliance, software, or plug-ins to buy or
manage• Only pay for the users you have
Increased efficiency• Implement in days (vs. months)• Simplified deployment• Easy to manage on an ongoing basis
Reduced complexity• No need to manage the technology in-house• No need to manage archive backup or availability• 24/7/365 support included in cost of service
Email Archiving.cloud
Compliance Storage Management E-Discovery
Email Archiving Addresses Needs Across the EnterpriseServing the needs of your diverse stakeholders
End User
Restore lost and deleted emails
Eliminate mailbox quota hassles
Access to any email sent /received
Compliance
One-click review
Streamlined supervision
End-to-end audit support services
Legal/HR
Streamline e- Discovery
Easily manage legal holds
Define and enforce retention policies
IT Management
Reduce email server storage, improve performance
Eliminate free- range PSTs/NSFs
Reduce backup windows
Email Archiving.cloud: How it Works
End Users: Mailbox Management
Users can quickly find and restore lost or deleted emails and attachments
Better knowledge management
Retain and easily reassign the archives of departed employees
Legal/HR: e-Discovery
Accelerates legal discovery and HR enquiries
Enforces email preservation and legal holds
Search across multiple users and enforce email use policies
Compliance Officer: Pre-defined Workflow
Simplified review process minimizes “false-positives”
Quickly respond to audit requests using advanced search functionality
Easy set up: Measured in DaysSet up in Three Steps:
(1) Create a journaling contact
(2) Create an SMTP send connector
(3) Activate journaling
Administration tools: Provides directory
synchronization services
Allows administrators tocreate and deploy personal archive folders in Outlook and Outlook Web Access (OWA)
Import legacy emailsCollect and ingest data from a variety of sources
BlackBerry IntegrationAccess your email archive anytime, anywhere
SMS/Pin-to-Pin/Call Log Archiving Access your whole email archive Consistent user experience
Thick Client Unlimited Mailbox Quick Search
Summary
IT Benefits Manage & control PST/NSF files Reduce mail server backup times Improve mail server performance
Solution Benefits Avoid archiving email viruses and spam*
Service availability SLA (99.99%) Inclusive 24/7/365 Support
End User Benefits Easy search of all emails Restore lost/deleted emails Anytime, anywhere access
Legal/HR Benefits Expedite legal discovery Search across multiple users Assist with meeting regulations
* When used with Symantec MessageLabs Email Security.cloud services
Compliance Benefits One-click review
Streamlined supervision End-to-end audit support services
No onsite hardware or software
Rapid setup Predictable ongoing cost
Thank you!
Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
Thank you!
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