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Email: Spam, Filters, & Junk
Samantha TerBeest, Central Minnesota Libraries Exchange (CMLE)
Why Do Things go in my Spam/Junk Folder?
• Words & phrases– i.e. free, information you requested, order, please
read, terms & conditions, urgent, discount, opportunity
• Color fonts and color backgrounds• Large fonts• Attachments• Security – Listservs
How Can I Stop Important Messages From Going into my Spam/Junk
Folder?• Add to safe senders list• Add to contacts• Delete senders from blocked senders list
Ad
d to
Safe
Sen
ders Lists
Junk Mail Folder
Right Click on email
Click on Junk EmailAdd Sender/Domain to Safe Senders List
Ad
d to
Con
tacts
Click Contacts
Click New
Add Contact Information
Click Save & Close
Rem
ove fro
m B
lock S
end
ers
ListPress Actions
Click Junk E-mail
Chose Junk E-mail Options
Pick the Block SendersTab
Click Remove
Emails to Add to your Safe Senders List
• [email protected] (Patricia Post)• [email protected] (Me)• [email protected] (Laurie Borchard)
Listservs to Add to you Safe Senders List
• [email protected] • [email protected]• [email protected]• [email protected]• [email protected]
Things to Remember
• Sometimes safe emails will end up in Junk– Check your junk mail/spam report weekly
• Test Messages– Click on link– Ensures us that you get our emails
The End!!!