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Embrace or Die – How mobile can accelerate your business? 28th March 2013

Embrace or die - How mobile can accelerate your business

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Learn about how mobile can accelerate your business in practical terms. • The mobile landscape and example of companies making the most of it • What to consider when you go mobile • Practical tactics used in mobile marketing, tools and features, mobile ROI, and the core characteristics of successful mobile marketing campaigns • Learn what some of those buzzwords mean to demystify mobile - Augmented Reality, GPS, SoLoMo, Gamification, QR codes etc Find out what mobile could be doing for your business.

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Page 1: Embrace or die - How mobile can accelerate your business

Embrace  or  Die  –  How  mobile  can  accelerate  your  business?    

28th  March  2013  

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Proprietary  &  ConfidenCal   2  

There  are  6.8  billion  people  on  the  planet.    

Only  3.5  billion  of  them  use  a  toothbrush.  

 

4  billion  of  them  use  a  mobile  phone.    

hGp://www.slideshare.net/HubSpot/50-­‐mobilefactsdeck62812  

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hGp://www.slideshare.net/HubSpot/50-­‐mobilefactsdeck62812  

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81%  of  smartphone  users  have  done  product  research  via  smartphone.    

50%    have  made  a  purchase  with  one.    

hGp://www.slideshare.net/HubSpot/50-­‐mobilefactsdeck62812  

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9  out  of  10  mobile  searches  lead  to  ac@on...    

…  and  over  half  lead  to  purchase.  hGp://www.slideshare.net/HubSpot/50-­‐mobilefactsdeck62812  

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70%  of  mobile  searches  lead  to  ac@on  within  one  hour.  

It  takes  one  month  for  the  same  percentage  of  desktop  users  to  catch  up.  

hGp://www.slideshare.net/HubSpot/50-­‐mobilefactsdeck62812  

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No  surprise  that  its  having  an  impact  

1.   33%  of  ecommerce  traffic  is  mobile  

2.   40x  ROI  for  every  $1  spent  on  mobile  

 3.   22%  of  hotel  reviews  are  on  

mobile    4.   70%  of  same  day  bookings  are  

via  mobile    

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43%  of  marketers  currently  use  mobile  technology  

Another  25%  plan  to  do  so  within  the  next  12  months,  and  16%  plan  to  do  so  in  more  than  12  months.  

Only  15%  of  marketers  have  no  plans  to  use  mobile  technology.  

hGp://www.slideshare.net/HubSpot/50-­‐mobilefactsdeck62812  

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Growing  mobile  ad  spending  

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Mobile  ads  perform  

4-­‐5  @mes  beSer  than  online  ads  in  key  metrics  such  as  brand  favorability  awareness,  and  purchase  intent.  

hGp://www.slideshare.net/HubSpot/50-­‐mobilefactsdeck62812  

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16%  of  smartphone  users  made  a  purchase  because  of  a  marke@ng  message  received  on  their  phone      

hGp://www.slideshare.net/HubSpot/50-­‐mobilefactsdeck62812  

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Mobile  coupons  receive    

10  @mes  higher  redemp@on  rates    than  print  coupons.  

hGp://www.slideshare.net/HubSpot/50-­‐mobilefactsdeck62812  

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New  payment  technologies  being  adopted    

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LBS  

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Gamifica@on  

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Trend  Example  “Video”:  why  it  maSers  

Video  is  a  core  component  of  the  booking  and  travel  process     Online Video becomes key feature Videos along the whole planning process

Video for Sharing

Sources:  Think  Travel.          

10M  Downloads  

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Augmented  Reality  

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Evolu@on  is  rapid  Augmented  Reality  

Augmented  Reality  

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Business  going  mobile  and  not  the  mobile  business  

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Applica@ons  are  exploding  across  industries  No.  of  A

pps  

Publicly  Available  Apps  (End  2012)    

AutomoCve   Industrial   Media   Hotels  0  

50  

100  

150  

200  

250  

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Even  handset  manufactures  bet  on  apps  

•  Nielsen  claims  there  are  41  apps  per  device  on  average    

 •  BlackBerry’s  App  World  now  

touts  100,000  BB10  applicaCons  

•  BlackBerry  claims  30,000  applicaCons  were  added  in  the  last  couple  of  weeks.  Each  day  BB10  early  adopters  are  waking  up  to  new  apps  with  just  20%  Android  apps.  

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>100,000  Windows  Phone  Apps  

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10,000 Windows 8 RTM Apps?

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Appcessorizing  Everything!  Everything  is  going  to  be  connected  to  an  app!    

 

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Connected  Home,  Connected    Devices  

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It’s  real  –  Philips  Hue  

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Connected  Cars  

SpoCfy  integrated  into  Ford  Car  System   Volvo  -­‐  Sensus  connected  touch  system  

Audi  can  make  your  car  a  Wi-­‐Fi  hotspot   Tesla’s  huge  touchscreen  wows  the  crowd  

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You  can  either  appcessorize  it   Or  Api-­‐fy  at  the  core  

You  s@ll  need  to  manage  Partners,  Apps  and  API’s  

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MGM  Resorts  Interna@onal  

•  Own  App  Store    •  18  apps    •  Templated  apps  to  maximize  

economies  of  scale  •  Book  rooms,  buy  Cckets,  

order  room  service,  etc.  800,000  downloads    

•  Casinos  track  and  interact  with  guests  via  smartphone  apps.    

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Who’s  doing  well?  

RedBull  Apps  -­‐  Entertain

Nike+  App  Tesco’s  Home  Plus  

Wrapp  –  hot  new  Facebook/voucher  app  service  

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Exicon  –  App  LifeCycle  Management  Company  

•  To  simplify  and  accelerate  the  creaCon,  deployment,  management  of  mobile  apps    

 •  Using  our  mobile  

applicaCon  management  tools  around  the  App  Lifecycle  to  manage    

-­‐  ApplicaCons  

-­‐  Developers  

-­‐  APIs  

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Plalorm  

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Our  Customers  

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EXICON App LifeCycle Method

Your software Your ROI

Your strategy Your software evolution

Finding  you  the  best  developers  &  project  managers  for  your  sogware  

What  do  you  need?  

Get  it  in  the  right  place  and  drive  users  to  download  your  app.  

How  did  you  do?  How  could  you  do  beGer?  

Get  your  somware  

Mobility  strategy  

Downloads  &  Engagement  

Control  &  monitor  assets  

DEFINE  

BUILD  

ENGAGE  

MEASURE  

Exicon’s  App  LifeCycle  Process  

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Define  

•  What  are  your  company’s  main  objecCves?    

•  Can  mobile  support  it?    •  If  so  what  do  you  want  to  achieve?    •  Who  are  you  trying  to  reach?    •  Where  are  they?    •  What  devices  do  they  use?    •  What  could  you  do?    •  What  are  your  compeCtors  doing?    •  What  does  success  look  like  to  

you?    

What  do  you  need?   Mobility  strategy  DEFINE  

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Build  

 •  Who  should  be  building  the  app  

for  you?  •  Do  they  have  the  right  skills  and  

experience?  •  Are  they  able  to  evolve  with  you?  •  Are  you  able  to  store  your  criCcal  

project  needs?    •  Who  will  project  manage  it?  •  Are  you  up  to  date  with  news  

about  your  developers?    •  Where  are  you  going  to  securely  

store  all  the  assets?  

Finding  you  the  best  developers  &  project  managers  for  your  sogware  

Get  your  somware  BUILD  

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Engage  

 •  Are  you  in  the  relevant  app  

stores?    •  Is  your  social  media  driving  

downloads?    •  Are  you  geing  real  engagement?    •  Are  you  using  in-­‐app  promoCons?    •  Do  you  have  all  your  digital  

content  under  your  control?    •  Are  you  engaging  your  end-­‐users  

through  your  apps?    

Get  it  in  the  right  place  and  drive  users  to  download  your  app.   Downloads  &  Engagement  ENGAGE  

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Measure  

•  Are  you  measuring  the  right  things?    

•  Are  you  really  geing  the  ROI  you  planned?    

•  Are  you  reaching  the  right  people?    •  Are  you  achieving  your  business  

objecCves?    •  How  could  you  improve?    •  Is  your  app  where  it  should  be?  •  Are  the  services  you  are  using  

providing  what  your  app  needs?      

How  did  you  do?  How  could  you  do  beGer?  

Control  &  monitor  assets  MEASURE  

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What  you  can  do  now:  

Subscribe  to  our  newsleGer  &  get  email  updates  

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