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© 2004 EMC Corporation. All rights reserved. The EMC Answer Book

EMC - Answerbook [2004]

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Page 1: EMC - Answerbook [2004]

© 2004 EMC Corporation. All rights reserved.

The EMC Answer Book

Page 2: EMC - Answerbook [2004]

2© 2004 EMC Corporation. All rights reserved.

Table of Contents

EMC Overview………………………………….………... 2EMC Services and Interoperability………………..…..... 3EMC ILM Product Offerings…………………………….. 4–5Tiered Storage and …………………………………........ 6

Information Lifecycle Management Storage Platforms ………………………………….......... 7CLARiiON CX Series ……………………………………. 8CLARiiON—Replication …………………………….…… 9CLARiiON—SnapView / MirrorView…………..........… 10CLARiiON—Advantages of SnapView .………………. 11Visual Family—SAN Management ……………………. 12

and SRM for CLARiiON Navisphere Management Suite—Device …………….. 13

Management Suite for CLARiiONCLARiiON Evolution ….………………………………… 14Symmetrix DMX Series—Modular Systems.………… 15Symmetrix DMX Series—Integrated Systems……….. 16Symmetrix Evolution …………………………………… 17Symmetrix Direct Matrix Architecture.………………… 18Symmetrix Local Replication ………………................ 19Symmetrix Remote Replication ………………………. 20Symmetrix Software ………….………………………… 21EMC NAS Platforms …………………………………… 22NAS High Availability and Manageability..……………. 23EMC SAN Platforms ………………………………….... 24

SAN Directors and Switches ………………...………… 25 CAS Platforms—Centera Family ………………..……. 26 Centera—The Architecture for Fixed Content ………. 27EMC Open Software …………………………………… 28 ControlCenter……………………………………….…… 29ControlCenter SAN Architect …………………………30PowerPath .……………………………………………… 31Replication Manager Family…………………………… 32DatabaseXtender Family ….…………………….…….. 33LEGATO..………………………………………………… 34Documentum ………………………………………...….. 35VMware…………………………………………………… 36 EMC Solutions…………………………………………... 37Consolidation Solutions………………………………… 38Windows / E-Mail Consolidation Solutions…………… 39E-Mail Archiving Solutions…………………………….. 40Business Continuity Solutions………………………... 41Backup and Recovery Solutions……………………... 42SAN Copy and OnCourse—Intelligent ………………43

Information Delivery SolutionsCelerra Protection and Replication Solutions………. 44Storage Networking Solutions….…………………….. 45Document Retrieval Solutions………………………... 46Mainframe Solutions…………………………………… 47Application Development Solutions………………….. 48

Page 3: EMC - Answerbook [2004]

3© 2004 EMC Corporation. All rights reserved.

Our Vision To create the ultimate information lifecycle management company… to help our customers get the maximum value from their information at the lowest total cost of ownership at every point in the information lifecycle.

Our Industry-Leading Portfolio EMC delivers the broadest and deepest, best-of-breed networked storage platforms in the industry.

EMC’s open storage software simplifies, automates, and manages the provisioning and measurement of multi-vendor storage resources; abstracts and connects the underlying elements of the storage infrastructure to enable application-transparent information mobility, device failover, and workload balancing; and optimizes the movement, placement, cataloging, and disposition of information based on business policies and information value.

EMC’s services, solutions, and partners provide the best practices and expertise to make it achievable.

EMC Overview

Company Information• 20,000+ employees worldwide

– 100 sales offices and distribution partners

– 50+ countries• $6.24 B in revenues in 2003

– $1B+ in services– $1B+ in software– $3B+ in systems

Research and Development• More than $3.1 billion investment in R&D

over last four years• 75% of R&D targets information storage

software• Extensive $2+ billion investment in

interoperability and testing• 1,300+ storage related patents

(approved and pending)

Recognized Leadership• #1 provider of storage management

software in 2003 for fifth straight year (Gartner Dataquest)

• #1 provider of external RAID storage in 2003 for seventh straight year (IDC)

• #1 provider of networked storage (IDC)• “Leader” in:

– SAN Integrated Solutions– SAN Management Software– Midrange Enterprise Disk Arrays– High-End Enterprise Disk Arrays

(Gartner Group)

EMC’s ServicesPLAN: Storage infrastructure consulting to improve service levels and reduce costs. Storage management consulting to maximize the return on your storage investments. Business continuity consulting to develop an effective strategy to protect your critical business functions. Information management consulting to align storage information management with information value.

BUILD: Networked storage services unify storage for increased efficiency and reduced costs. Storage software services reduce complexity and automate storage manage-ment. Business continuity services ensure continuous access to information with state-of-the-art systems and software. EMC professionals deliver in-depth, cross-platform knowledge—founded on our extensive interoperability testing.

MANAGE: Residency services ensure a smooth transition to new storage environment, providing onsite operation and knowledge transfer. Storage managed services implement industry best practices, frameworks, and automation. EMC provides an onsite, fixed-term solution governed by service-level agreements to drive ongoing improvement.

• Manufacturing locations– Ballincollig, Cork, Ireland– Franklin, Massachusetts– Apex, North Carolina

• $3.5 billion in acquisitions in 2003 – Astrum Software– LEGATO– Documentum– VMware

Partners • Channel• Services and Consulting• Authorized Services Network• Global Alliance• Major server and software• Service Provider

Solutions• Industry and cross-industry focus • EMC Proven Solutions

– Documented– Field-proven– Address the most demanding

challenges• Hallmarks for EMC Proven Solutions:

– Stringent testing– Seamless integration with partners– Complete implementation

methodologies– Designed to deliver measurable

business results

3

Page 4: EMC - Answerbook [2004]

4© 2004 EMC Corporation. All rights reserved.

EMC Services and Interoperability

At a Glance• 7,500+ Services professionals• 150+ Cooperative Service Agreements

• 30+ Authorized Services Network Partners focusing on implementation and integration

• 70+ Customer Services Partners• Three practices focused on best practices for storage implementation, integration, and management

Information Solutions Consulting• Information lifecycle analysis• Data classification• Storage management optimization • Discovery workshops• Information storage consolidation• Business continuity workshops• Storage infrastructure strategy

Technology Solutions• Networked storage implementation• Integration, consolidation, and migration• Project management

– Business continuity– Open software

• Residency services

Customer Service• Proactive, preventive service and

support• Change management• Onsite support• Technical education• Software services

Customer Service Metric EMC Industry Benchmark

Dial-home response resolved before the customer is aware of issue 94.3% 43.9%

First-time resolution 95% 89.6%

Parts available under warranty 98.5% 95.4%

Calls with four hour or less onsite response 100% 75.9%

Customer Outcome

Lower cost Reduce risk Improve service

levels Achieve

compliance Raise availability Augment staff

ResidenciesStorage

ManagedService

ImplementationMigration /

ConsolidationIntegration

AssessmentsWorkshops

DesignServices

END-TO-END TRANSFORMATION

InformationManagement

BusinessContinuity

StorageManagement /Open Software

NetworkedStorage

BuildPlan Manage

EMC Interoperability• 386 server types tested• 21 server vendors• 40 operating systems supported• 81 storage software products• 145 network connectivity elements

The E-Lab Promise:We conduct the industry’s most comprehensive interoperability testing to give you the highest level of interoperability assurance. And we support every configuration we qualify—no disclaimers, no excuses.

Page 5: EMC - Answerbook [2004]

5© 2004 EMC Corporation. All rights reserved.

EMC ILM Product Offerings

• Extend the single management view• Connect more of your organization to the information• Optimize more of your infrastructure

Page 6: EMC - Answerbook [2004]

6© 2004 EMC Corporation. All rights reserved.

EMC ILM Product Offerings

Celerra (NAS)NetWin 200NS700 Dedicated NAS system1–2 Data Movers; up to 8 TB

NS700G gatewayIntegrated SAN and NASCLARiiON or Symmetrix

Celerra CNSUp to 14 Data Movers / 52 TBCLARiiON or Symmetrix

Centera (CAS)Content Addressed StorageThird-party or internal developed application100+ fixed content application partners5 TB scaling to 1 PB

• E-mail archiving• Document

management• Medical imaging• Desktop backupNE

TWOR

KED

ACCE

SS Connectrix (SAN)SwitchesHeterogeneous storage support16–32 portsScale to 1,024 port fabric

DirectorsHeterogeneous storage support64–140 portsFault tolerant

Director FeaturesFully redundantData center deploymentMaximum scalabilityLarge fabricsNon-blocking I/O

Switch FeaturesRedundant fans, power suppliesHigh availability through redundant deploymentDepartmental and data center deployment

Celerra FeaturesSupport for Active Directory, Kerberos, NT PDC, UNIX NIS, authenticationAnti-virus protection

Celerra SoftwareDART operating systemOnCourseCelerra ManagerCelerra HighRoad

Centera FeaturesSelf configuringSelf healingSelf managingAuto-replication: local and remoteAssured content authenticationCentraStar Operating Environment

SOFT

WAR

E Storage Management

• PowerPath

• Replication Manager EDM software Avalon Plus more

Documentum and LEGATO offerings

• ControlCenter Family• Automated Resource Manager• StorageScope• Workload Analyzer• SAN Manager

• SAN Architect • VisualSAN• VisualSRM

Infrastructure Software

Information Management• LEGATO

– NetWorker– DiskXtender– EmailXtender– Automated

Availability Manager

STOR

AGE

PLAT

FORM

S

CLARiiONCX300*Up to 13.4 TB2 GB cache4 FC-SW ports

CX500Up to 28.4 TB4 GB cache4 FC-SW ports

CX700Up to 58.4 TB8 GB cache8 FC-SW port

CLARiiON FeaturesOver 175,000 units soldSupports UNIX, Windows, NetWare, Linux, more…CLARalert remote supportMix Fibre Channel and ATA drives

CLARiiON SoftwareFLARE Operating Environment, SnapView, MirrorView, SAN Copy, PowerPath, Navisphere Management Suite, VisualSAN, VisualSRM, ControlCenter

Why CLARiiON?Highest performance with robust non-disruptive hardware and software upgradesUnique modularity and scalability designed in Flexibility in deployment

Symmetrix DMX FeaturesDirect Matrix ArchitectureIntelligent global memory architectureFull 2 Gb Fibre Channel back endNon-disruptive upgrades and operationsRemote diagnostics and phone homeSupports UNIX, Windows, NetWare, Linux, Mainframe, AS/400, Tru64, more…Symmetrix SoftwareEnginuity Operating EnvironmentSRDF, TimeFinder, EMC Snap, Symmetrix Manager, GeoSpan, Symmetrix Optimizer, InfoMoverWhy SymmetrixIndustry-leading performanceContinuous access to data while delivering high service levelsGreatest breadth of advanced software functionality to protect and manage information assetsOptimized investment and lower TCO

DMX2000DMX2000-M2DMC2000-P2Up to 42 TB8–256 GB cacheUp to 96 host connections16–32 2 Gb/s Fibre Channel disk channels

DMX3000DMX3000-M2Up to 84 TB8–256 GB cacheUp to 64 host connections32 2 Gb/s Fibre Channel disk channels

Services, Solutions, PartnersM

ulti-Vendor

* MirrorView and SAN Copy not available on CX300

SymmetrixDMX800

Up to 17.5 TB8–64 GB cacheUp to 16 host connections8–16 2 Gb/s Fibre Channel disk channels

DMX1000DMX1000-M2DMX1000-P2Up to 21 TB8–128 GB cacheUp to 48 host connections16–32 2 Gb/s Fibre Channel disk channels

Page 7: EMC - Answerbook [2004]

7© 2004 EMC Corporation. All rights reserved.

Tiered Storage and Information Lifecycle Management

Cost

UNIFIED MANAGEMENT Policy-based Implementation

High-end SAN / NAS Mid-tier SAN / NAS Silos Vaults“ATA” CAS / SAN

AppApp

Data

AppApp

Data

AppApp

Data

AppApp

Data

AppApp

Data

AppApp AppApp AppApp AppApp

ILM: A strategy for proactive management of information based on its changing value over timeA phased approach to information lifecycle management—deliver what the business needs most

Phase 1: Tiered networked storage• Network storage• Automate environment• Classify data• Tier storage

Phase 2: Application-specific ILM• Deploy ILM into principal applications• Define business policies for various

information types• Achieve compliance

Phase 3: Enterprise-wide ILM• Create ILM infrastructure across

all applications• Full visibility into all information• Automated policy setting

Page 8: EMC - Answerbook [2004]

8© 2004 EMC Corporation. All rights reserved.

Storage Platforms

CLARiiON Symmetrix

Architecture

•Dual active/active controllers for high availability•Up to 4 Intel Pentium Microprocessors •Exclusive ownership of resources by controller•Discrete Memory, 8 GB, dual region, mirrored

•Up to 24 active/active Channel, Memory, and Disk Directors•Up to 116 (500 MHz or 1 GHz PowerPC) Microprocessors•Shared ownership of resources across all directors•Global Memory, 256 GB, 32 Parallel Regions, 32 concurrent IOs, Extended ECC, LRC, TMR-MV memory Logic

Operating environment

•FLARE—Global priority scheduling, fairness algorithms •Availability management: failover high availability, proactive path rerouting, disk scrubbing (Sniffer technology)

•Enginuity—Pre-emptive scheduling, QoS algorithms•Non-disruptive upgrades (NDUs) and non-stop operation•Performance optimization, advanced management, foundation for powerful functionality, integrated SMI-S compliance

High-end characteristics

•Complete redundancy for high availability•High IOP performance and throughput•Local/remote replication and SAN-based copy features•Modular scalability for cost-effective growth•Easy-to-use, array-based management tools

•Non-disruptive upgrades (NDU) and operations•Predictable performance for an unpredictable environment•Replicate any amount of data, any time, any where•Flexible scalability—connectivity, capacity, and performance•Effectively manage service levels across the storage infrastructure

Platform applicationsManagement software for centralized and distributedReplication and optimization

Recovery time objective (RTO)Recovery point objective (RPO)Level of application integration

Service-level objectivesResponse times—normal operation and/or failoverStatic versus dynamic workloads

Controller configurationNetworked connectionsMultiple operating systems

Buy what you need when you need itAffordable upgradesInvestment protection

Architecture

Availability

Functionality

Economics

Performance

SERVICE LEVEL

CO

ST

Symmetrix

CLARiiON

CX700 DMX800

DMX1000DMX1000-M2DMX1000-P2

DMX2000DMX2000-M2DMX2000-P2

CX500CX300

Commonality• Components • Connectivity • Management • Interoperability • APIs • Support

DMX3000DMX3000-M2

Page 9: EMC - Answerbook [2004]

9© 2004 EMC Corporation. All rights reserved.

CLARiiON CX Series

Fully Redundant Architecture• Two storage processors per system• Redundant power, cooling, data paths, and UPS• Online hardware changes and software upgrades• No single points of failure, modular architecture • Dual I/O paths with non-disruptive failover • Phone home, remote diagnostics

Continuous Diagnostics• Data and system integrity• CLARalert Phone Home

Leader in Data integrity• Mix RAID levels 0, 1, 0+1, 3, 5• Mirrored write cache• De-stage write cache to disk upon power failure• SNiiFFER: Sector inspection utility

Flexibility• Navisphere for web-based management and monitoring• Data-in-place upgrades within all CX Series systems• Mix drive types, Fibre Channel drives: 36 / 73 / 146 GB and

ATA: 250 GB• Consolidate SAN and NAS connectivity with NS700G• Support for UNIX, Windows, Linux, Netware Supported by the industry’s best

customer service organization

CLARiiON CX300• 50K IOPS and 680 MB/s bandwidth • Four front-end connections• Up to 64 HA servers via SAN• Two back-end disk connections• Supports up to 60 drives (13.4 TB)• 2 GB cache standard

CLARiiON CX500• 120K IOPS and 760 MB/s bandwidth• Four front-end connections• Up to 128 HA servers via SAN• Four back-end disk connections• Supports up to 120 drives (28.4 TB)• 4 GB cache standard

CLARiiON CX700• 200K IOPS and 1,520 MB/s bandwidth• Eight front-end connections• Up to 256 HA servers via SAN• Eight back-end disk connections• Supports up to 240 drives (58.4 TB)• 8 GB cache standard

Page 10: EMC - Answerbook [2004]

10© 2004 EMC Corporation. All rights reserved.

CLARiiON—Replication

Centralized Data Center

Disaster Recovery Consolidation with 4:1 Fan-in

Distributed Locations

S

SS

TTTT

ST1

T1

Concurrent Mirroring for Parallel Processing

BackupsReportingDSS

Remote LocationDisaster Recovery

S

S

T2

T2

S

T

Bi-directional Support for Multiple Sites

Site A Site B

TT

SS

T

SSS

TT

MirrorView / SnapView Integration to Eliminate Planned and Unplanned Outages

Local and remote copies for processing

Snap Snap

S T

Page 11: EMC - Answerbook [2004]

11© 2004 EMC Corporation. All rights reserved.

CLARiiON—SnapView / MirrorView

Snapshots: Logical point-in-time views of source volumes• Creates snapshots in seconds• Requires only a fraction of the original filesystem space• Remains constant across re-initialization of the array• Creates a single instance of data between original volume and snapshot

Business Continuance Volumes (BCV): Full copies of source• No performance overhead when processing both source and BCV volume• A loss of data in source volume does not affect BCV copy• Supports incremental restores and re-establishes to source volume • Supports “Instant Restore” and “Protected Restore” features

Maintains synchronous mirroring between two or more CLARiiON systems

• Storage-based; uses no host cycles• Transparent to server, operating system, and applications• Bi-directional mirroring for maximum protection• Centralized, simplified management via EMC Navisphere Management Suite

MirrorView protects critical production information• Protection for equipment upgrades, disaster recovery testing• Protection from natural, mechanical, and environmental disasters • With SnapView, enables concurrent information access at a remote site

RemoteCLARiiON

Source B

Source ATarget A

Target B

LocalCLARiiON

MirrorView

CLARiiON

ProductionHost

ApplicationServer

Report Generation

Decision Support Tools

Tape Backup

BCV

SnapshotSnapshotSnapshotSnapshotSnapshotSnapshotSnapshot

Snapshot BCV

BCV

BCV

ProductionInformation

ProductionInformation

Page 12: EMC - Answerbook [2004]

12© 2004 EMC Corporation. All rights reserved.

CLARiiON—Advantages of SnapView

SnapView Integration Module for Exchange• Simplifies CLARiiON-based backup and recovery• Application coordinated backup and recovery process• Non-disruptive, automated, and reliable backups

– Uses Exchange consistency check and log management to validate copies

• Faster recovery– Leverages SnapView instant recovery

• Easy to deploy and manage– Designed for Exchange Administrator– Rapid assessment and implementation

• Accelerate Exchange migrations– Speed process through consolidated procedures – Integrated with Windows 2003 VSS

SnapView Integration Module for Exchange (SIME) is offered by EMC Services or through EMC’s Authorized Network Services Partners

EMC Backup Solutions Support• Qualified applications

– LEGATO NetWorker V6.0– EMC Data Manager V5.0– CA BrightStor ARCserve V9.0– CA BrightStor Enterprise V10.0– VERITAS BackupExec V8.6– VERITAS NetBackup V4.5– CommVault Galaxy V4.1

BackupServer SAP Exchange

BillingApp

DataWarehouse

Primary dataon Symmetrix

CLARiiONwith ATA

Drives

Archivaltape

SAN

Page 13: EMC - Answerbook [2004]

13© 2004 EMC Corporation. All rights reserved.

Visual Family—SAN Management and SRM for CLARiiON

Storage Area Network Management• VisualSAN Management Suite software• Modular SAN management tool

– Network Manager– Configuration Manager– Performance Manager

• Full CLARiiON integration • Architected for mid-tier environments

– Customer installable– Ease of use– Value-based pricing

• Advanced feature sets– Configuration and change management– Real-time and historical performance monitoring

PerformanceManager

ConfigurationManager

NetworkManager

Storage Resource Management• VisualSRM Management Suite software

– Configuration and change management– Real-time and historical performance monitoring– Provides consolidated and detailed reports– Standard reports; summary to detail– Easy to add custom reports– Multiple report formats and delivery options (report jobs)– Trending (capacity planning)

Partition, system, user, file type, logical group, etc.– Chargeback

Fixed content

Capacity diskATA Technology

High performanceDisk (Fibre Channel)

Retired (destroyed)

Off-line media

CLARiiON

CLARiiONwith ATA

Centera

30 60 900 120Days since Creation

Discovers Your Environment• Automatically discovers the objects within your environment

Set Your Policy• Apply rules to objects, disks, directories, and files

• Define actions–Move, delete, or compress data–Interactive (requires approval) or automatic

Automate the Work• Information is moved based on your business policy

Page 14: EMC - Answerbook [2004]

14© 2004 EMC Corporation. All rights reserved.

Centralizes management for CLARiiON storage• Web-based remote management• Cross-generational support (to previous CLARiiON generations) • Manage multiple arrays attached to multiple servers from a

single window• Simultaneously apply management rules to multiple arrays

across the enterprise

Integrated with ControlCenter• Extends management and automation to the entire server,

storage, and storage network environment

Provides integration for management frameworks

• HP OpenView• Tivoli TME• NetView• CA UniCenter

Automated Alerting• Increases availability• Enables SLA control

Navisphere Management Suite—Device Management Suite for CLARiiON

Navisphere Management Suite:

• Analyzer• Event Monitor• Integrator• Agent/CLI

Provides management for:• Access Logix• SnapView• MirrorView• SAN Copy

Page 15: EMC - Answerbook [2004]

15© 2004 EMC Corporation. All rights reserved.

CLARiiON Evolution

Fibre Channel SCSI

FC5500 HADA—First RAID Product

OEM/Reseller Focus

FC5300

Fibre Channel R&D Started

Fibre Channel FCAL

FC5700

Mirrored Write Cache

CLARiiON Advanced Storage Division

Dual Active Storage Processors

Full Redundancy and Hot Repair

SAN Connectivity

SnapView MirrorView

FC4700IP4700

FC4500CX200CX400CX600

SAN CopyNavisphere

VisualSANVisualSRM

CX300CX500CX700

NS700GNS600G

SnapViewIntegrationModule forExchange

PowerPathControlCenter

CLARiiON Evolution1990 2004

Platform Software• Navisphere Manager• Navisphere Analyzer• MirrorView—remote replication• SnapView—local replication• Access Logix—shared access

FLARE Operating Environment

CLARiiON CX Series

Open Software• ControlCenter Family

– SAN Manager– StorageScope– Automated Resource Manager

• Replication Manager/Local • PowerPath• EMC Data Manager• VisualSAN• VisualSRM

Page 16: EMC - Answerbook [2004]

16© 2004 EMC Corporation. All rights reserved.

Symmetrix DMX Series—Modular Systems

Symmetrix DMX800 Entry-Level• Modular rack-mount system• 8–60 drives (73 GB / 146 GB) • 584 GB to 8.75 TB capacity (raw)• Maximum 7.6 TB capacity (usable)• 4 GB to 64 GB of cache• Ports: 8 x 2 Gb Fibre Channel, 4 x 2 Gb FICON,

4 x Gigabit Ethernet SRDF, 4 x Gigabit Ethernet iSCSI

Symmetrix DMX800• Modular rack-mount system• 60–120 drives (73 GB / 146 GB) • 8.75 TB–17.5 TB capacity (raw)• Maximum 15.3 TB capacity (usable)• 4 GB to 64 GB of cache• Ports: 16 x 2 Gb Fibre Channel, 4 x Gigabit

Ethernet SRDF, 4 x Gigabit Ethernet iSCSI

Modular DMX800 with Improved Flexibility • Increased configuration options• Lower entry-level price for high-end functionality• No raised floor or dedicated cooling required• Supports conversion from CLARiiON CX Series• Ideal for dedicated applications• Remote or distributed applications

or

Online Upgrade Options

Multi-Protocol Channel Directors

DMX Multi-Protocol Channel Director • Two ports per card for all DMX models• Four ports per card for DMX1000 /

DMX2000 / DMX3000• Mix and match port configuration

Host Connectivity:• Industry’s fastest 2 Gb FICON• First high-end 1 Gb iSCSI

SRDF Connectivity: • 1 Gb Gigabit Ethernet • Compatible with Symmetrix 8000 Series• On-board compression (DMX to DMX)

Page 17: EMC - Answerbook [2004]

17© 2004 EMC Corporation. All rights reserved.

Symmetrix DMX1000-P2• 4 Channel Directors• 4 Disk Directors• 32 disk channels • 144 drives

Symmetrix DMX2000-P2• 8 Channel Directors• 8 Disk Directors • 64 disk

channels • 288 drives

Specialized Performance Models

Optimized for the highest performance requirements

• 2x back-end disk directors• 2x back-end disk channels• Nine drives per disk channel

versus 18 drives

Symmetrix DMX Series—Integrated Systems

Symmetrix DMX1000 / DMX1000-M2• 144 drives (73 GB / 146 GB) • 21 TB capacity (raw)• 18.4 TB (usable)• 2 to 4 Cache Directors• Up to 128 GB of cache• 16–48 2 Gb Fibre Channel ports• Ports: 48 x 2 Gb Fibre Channel, 48 x ESCON, 24 x 2 Gb FICON

Symmetrix DMX2000 / DMX2000-M2• 288 drives (73 GB / 146 GB) • 42 TB capacity (raw)• 36.8 TB capacity (usable)• 4 to 8 Cache Directors• Up to 256 GB of cache• 16–96 2 Gb Fibre Channel ports• Ports: 96 x 2 Gb Fibre Channel, 96 x ESCON, 48 x 2 Gb FICON

Symmetrix DMX3000 / DMX3000-M2• 576 drives (73 GB / 146 GB) • 84 TB capacity (raw)• 73.6 TB capacity (usable)• 4 to 8 Cache Directors• Up to 256 GB of cache• 64 2 Gb Fibre Channel ports• Ports: 64 x 2 Gb Fibre Channel, 64 x ESCON, 64 x 2 Gb FICON, 64 x

Gigabit Ethernet, 64 x iSCSI

Page 18: EMC - Answerbook [2004]

18© 2004 EMC Corporation. All rights reserved.

Symmetrix Evolution

Enginuity Operating EnvironmentPerformance

• Intelligent algorithms• Adaptive burst

optimization • Intelligent adaptive

pre-fetch• Fast write

Foundation• Supports powerful storage

applications• Compatible between

generations • Symmetrix Optimizer • Memory region optimization• Quality of Service (QoS)

settings • Cache striping

Open• SMI-S support• Integration with ISV

applications• Native iSCSI

Mainframe• ESCON / FICON • PPRC / XRC /

GDPS compatibility

Availability• Continuous integrity checking• Early detection and escalation• High performance mirroring

and parity RAID• Non-disruptive component

replacement, service, changes • Non-disruptive upgrades 5669

to 5670• Cluster support

Integrity• TMR-MV feature• Parity checking on data

paths• Error correction• Chip-level redundancy• Cache scrubbing• Disk scrubbing• End-to-end data

integrity checking

Symmetrix Evolution1990 2004

Symmetrix5.5

2 Gb Fibre Channel

400 MHz PPC

Symmetrix 4400

Symmetrix4200

Symmetrix4800

ICDA Technology

4 Mb DRAM5.25” HDAs

Mirroring RAID 1

Dynamic SparingRMP Call Home

Symmetrix5500-3

16 Mb DRAM1 GB Global Memory

Non-disruptive microcodeHypervolume Extensions

Symmetrix 3.0“Open” Symmetrix

FWD SCSI attach3.5” HDAs

RAID-S protectionSRDF Host Component

Symmetrix Manager

SRDF

Mix CKD/FBA

Symmetrix“ESP”

Symmetrix4.0

TimeFinderDataReachInfoMover

CelerraFDRSOS

Fibre ChannelPowerPathUltraSCSI

DMSP

Symmetrix4.8

FC-AL/FC-SWSymmetrix Optimizer

Symmetrix5.0

SymmetrixDMX

333 MHz PPC181 GB disksQoS Controls

Direct Matrix500 MHz PPC

2 Gb Fibre Channelback end

Parity RAID

2 Gb FICONGigE for SRDF

iSCSISRDF/A

EMC Snap

SymmetrixDMX-2

M2 and P2 Models1 GHz PPC

73 GB 15K disksRAID 5

Page 19: EMC - Answerbook [2004]

19© 2004 EMC Corporation. All rights reserved.

Symmetrix Direct Matrix Architecture

FC (Back-End)

DirectMatrix

DirectMatrix

Cntl

FC (Back-End)

DirectMatrix

DirectMatrix

Cntl

FC (BE or FE)

DirectMatrix

DirectMatrix

Cntl

FC (BE or FE)

DirectMatrix

DirectMatrix

Cntl

FC (BE or FE)

DirectMatrix

DirectMatrix

Cntl

FC (BE or FE)

DirectMatrix

DirectMatrix

Cntl

FC (Back-End)

DirectMatrix

DirectMatrix

Cntl

FC (Back-End)

DirectMatrix

DirectMatrix

Cntl

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

FC Controller

DirectMatrix

DirectMatrix

Cntl

FC Host Attach

FC Controller

DirectMatrix

DirectMatrix

Cntl

FC Host Attach

ESCON Controller

DirectMatrix

DirectMatrix

Cntl

ESCON Host Attach

ESCON Controller

DirectMatrix

DirectMatrix

Cntl

ESCON Host Attach

Multi-Protocol CD

DirectMatrix

DirectMatrix

Cntl

FICON, GigE, iSCSI

Multi-Protocol CD

DirectMatrix

DirectMatrix

Cntl

FICON, GigE, iSCSI

Multi-Protocol CD

DirectMatrix

DirectMatrix

Cntl

FICON, GigE, iSCSI

Multi-Protocol CD

DirectMatrix

DirectMatrix

Cntl

FICON, GigE, iSCSI

SymmetrixFC Disk Devices

SymmetrixFC Disk Devices

Fibre ChannelBack-EndDirector

orHost Channel

Front-EndDirector

Fibre ChannelBack-EndDirector

orHost Channel

Front-EndDirector

Fibre ChannelBack-EndDirector

orHost Channel

Front-EndDirector

Fibre ChannelBack-EndDirector

orHost Channel

Front-EndDirector

SymmetrixFibre Channel Disk Devices

SymmetrixFibre ChannelDisk Devices

Modem Batteries CoolingServiceProcessor

EnvironmentalControl and

Status Signals

EnvironmentalControl and

Status Signals

32 GB32 GBMemoryMemory

32 GB32 GBMemoryMemory

32 GB32 GBMemoryMemory

32 GB32 GBMemoryMemory

32 GB32 GBMemoryMemory

32 GB32 GBMemoryMemory

32 GB32 GBMemoryMemory

32 GB32 GBMemoryMemory

Control and Communications

Signals

Control and Communications

Signals

Page 20: EMC - Answerbook [2004]

20© 2004 EMC Corporation. All rights reserved.

Symmetrix Local Replication

TimeFinder• Storage-based information replication

– No host cycles• Clean copy

– Database integrity– Consistent split– Can be used for reads, writes, changes

• Efficient synchronization– Changes to the tracks on the standard and BCVs

(1–8) are recorded– Restore can be selected in either direction– Either volume can immediately be accessed; no

waiting for tracks to be copied for use• Instant restore

– Ability to do instant restart, reboot– No waiting for recovery to start restore– Provides safe BCV (write protected)

• OS/390 snap capability—volume or dataset

Six-year track record Integrated, certified with over 20 other vendors productsInteroperability across UNIX, mainframe, Windows platforms

EMC Snap• Snapshots create logical point-in-time

images of a source volume• Requires only a fraction of the source

volume’s capacity (~20–30%)• Multiple snapshots can be created

from a source volume and are available immediately

• Snapshots support both read and write processing• Supports mainframe and open systems host environments• Complements TimeFinder and provides unmatched

replication flexibility

ControlCenter Symmetrix Manager• Monitor replication status• Configure device groups used in scripting• Control execution of complete TimeFinder and SRDF

command set• Control set-up SRDF modes• Control selected priority allocated by Symmetrix to TimeFinder

and SRDF replication processes

Symmetrix

Business Continuance Volumes (BCVs)

Production Volume

BackupsWeb content refresh

BCV 1SalesInformation

BCV 2 Data warehousingApplication testing

BCV 3 Third-party software updatesDecision support

Save Area

Production View

Snapshot View

Production volume

Cache-basedPointer Map

Page 21: EMC - Answerbook [2004]

21© 2004 EMC Corporation. All rights reserved.

Symmetrix Remote Replication

Remote mirroring of critical business information enables business continuity and data mobility

• Storage-based remote mirroring– No host cycles

• Enterprise solution• Consistency Groups to manage data interdependency• Variety of interconnect options• Tested cluster integration

– Microsoft / HP / Integratus / GDPS / others• Differential capabilities

– Symmetrix track table use– Re-synch only changed tracks

SRDF/Asynchronous for Remote Replication• Asynchronous remote mirroring

– No impact to production applications– No distance limitations

• Operational savings through reduced bandwidth– Delta Sets vs. ordered writes

• Supports mainframe and open systems • Complements existing SRDF solutions

– Meet a wide range of RPO and RTO service level requirements

• Mixed SRDF and SRDF/A – Share links and directors

Complete Family of Replication Products

SRDF/A• Seconds of data

exposure• No performance impact• Unlimited distance

SRDF• No data exposure• Some performance

impact• Limited distance

SRDF/AR• Hours of data exposure• No performance impact• Unlimited distance• Requires BCVs

Source

Unlimited Distance

Target

Source

Unlimited Distance

Target

Prod

Source

Limited Distance

Target

Page 22: EMC - Answerbook [2004]

22© 2004 EMC Corporation. All rights reserved.

Symmetrix Software

ControlCenter Symmetrix Manager

• Simplifies Symmetrix storage management

• Visual presentation of storage arrays

• Monitor status and performance of Symmetrix systems

• Create Symmetrix logical and meta devices

• Modify device type and size• Provision and re-provision storage

GeoSpan• High availability clustering with

simplified disaster recovery/restart• Extends cluster capabilities—

supports geographicallyseparate cluster configurations

• Failover is automatic• Integrated solution of disk-based

replication (SRDF) with cluster

EMC Integrations• GeoSpan for MSCS• GeoSpan for VCS

InfoMover• Storage-based movement

of information across heterogeneous platforms

• Security—transferring and sharing information within a secured data center

• Speed and performance—use your channel connections via the Symmetrix for data transfer speeds up to 36 MB per second

• Off-load the network—allows IP communications to run free without prolonged interruptions during data transfers

ControlCenter Symmetrix Optimizer

• Analyzes performance• Identifies hot spots• Makes recommendation for

re-balancing• Implements recommendation

transparent to databases, applications, and servers

• Ensures optimal performance 24x7x365

• Alleviates disk contention by spreading information evenly across all physical disks

• Enables user-specified volume swaps

Before: one spindle is too “hot”

After: spindles are even; better performance

Swap volumes

Primary site Remote site

SRDF

MVS, UNIX, or Windows

Symmetrix

Files

MVS, UNIX, or Windows

Files Files Files

NETWORK

Page 23: EMC - Answerbook [2004]

23© 2004 EMC Corporation. All rights reserved.

SERVICE LEVEL

CO

ST

NetWin 200 NS700

CelerraCNS 514

Symmetrix

CLARiiON

NS700GCLARiiON Symmetrix

EMC NAS Platforms

EMC NAS Gateways• Architecture optimized to move data from storage to

network• Redundant high-availability architecture• Operating System, DART, optimized for file I/O• Uses CLARiiON and Symmetrix storage on back end• Single gateway consolidates many file servers• Leverage TCO benefits of SAN and NAS

NS700G• One or two Data Movers

– Primary/Primary with quick reboot – Primary/Standby with automatic failover– Primary/Empty for pay as you grow

• 12 network ports– Six per Data Mover– 10/100/Gigabit Ethernet, copper, auto-ranging

• Usable capacity up to:– 8 TB / 16 TB Fibre Channel drives– 16 TB / 32 TB ATA drives– Online upgrade to dual for high performance or

high availability

Celerra CNS (Clustered Network Server)• 2–14 Data Movers• Usable capacity up to:

– 104 TB Fibre Channel drives– 208 TB Fibre Channel / ATA drives

• 224 ports (Gigabit Ethernet or four Channel 10/100)• Designed for the highest availability

EMC NetWin 200The Power of CLARiiON, the Simplicity of Windows

• Compatible with EMC CLARiiON CX Series • Supports up to 30 drives (4 TB maximum)• Microsoft Windows Storage Server 2003• Standard Intel server technology• Native Microsoft management tools

– Storage provisioning– Monitoring and alerting– Windows Storage Server 2003 array

functions• Rescan created LUN• Create a volume and filesystems

NS700• Stand-alone NAS configuration• One or two Data Movers

– Primary/Primary with quick reboot – Primary/Standby with automatic

failover– Primary/Empty for pay as you grow

• 12 network ports– Six per Data Mover– 10/100/Gigabit Ethernet, copper,

auto-ranging• Usable capacity up to:

– 8 TB / 16 TB Fibre Channel drives– 16 TB / 32 TB ATA drives

Page 24: EMC - Answerbook [2004]

24© 2004 EMC Corporation. All rights reserved.

NAS High Availability and Manageability

Celerra CNS • Eliminates one-for-one clustering in file

server environment• Standby Data Mover

– N to 1– Automatic, manual, none

• Automatic failover– IP, MAC, and VLAN addresses are

transferred– Automatic call home of event

• No performance impact after failover

NS700• Configurable Data Mover failover options

– Automatic, manual, none • Failover triggers:

– Software panic or hang– Power failure– Memory error– Non-responding Data Mover

• Failed Data Mover disabled to avoid “split brain” syndrome

• IP, MAC, and VLAN addresses are transferred

• Automatic call home of event• No performance impact after failover

ControlCenter Console• Discover and monitor EMC Celerra and

Network Appliance Filers– Devices and volumes– Network Adapters and IP interfaces– Mount Points– Exports– Filesystems

• Launch native tools for active management

• Filesystem management • Configuration changes• Functions

– Volume management – Filesystem management– Quotas

Range of User Interfaces• Celerra Native Manager• Celerra Monitor• CLI interface

– Local console– UNIX Telnet

• Integration– SNMP MIB II manageable – Windows 2000 management (MMC)

Data PathTransferred

Data Mover Data Mover

Data Mover

Network

No ClientPerformance

Impact

Data RemainsAccessible

ControlStation

#5

No ClientPerformance

Impact

Data RemainsAccessible

Data PathTransferred

#13 #14#11 #12#9 #10#7 #8

#6#3 #4#1 #2 #1 #2

DataMover

Symmetrixor CLARiiON

Network

Data MoversData Movers

Control StationsControl Stations

Page 25: EMC - Answerbook [2004]

25© 2004 EMC Corporation. All rights reserved.

EMC SAN Platforms

Directors:• Highest availability

– Foundation for enterprise SAN – 32 to 224 ports any-to-any connectivity– Scales to 2048 ports through ISLs – IP Blade for MDS-9216 and MDS-9509

• Non-disruptive servicing– Hot-swap power and cooling – Non-disruptive firmware upgrades– Hot-swap port, CPU, switch cards, optics

• Availability driven

Switches:• Fabric-based redundancy and availability• Mid-range, distributed connectivity

– 8–48 ports, any-to-any connectivity – Scales to 512 ports through ISLs

• Off-line servicing• Availability features

– Hot-swap optics– Hot-swap power and cooling *– Non-disruptive code loads *

• Price/port driven

SERVICE LEVEL

CO

ST

ConnectrixDS-32M2

ConnectrixMDS-9216

ConnectrixED-140M

ConnectrixED-64M

ConnectrixDS-24M2

ConnectrixDS-32B2

ConnectrixDS-16B2

ConnectrixMDS-9120

ConnectrixED-12000B

ConnectrixMDS-9140

ConnectrixDS-8B2 (L)

ConnectrixMDS-9509

Connectrix Switches• Redundant fans, power supplies• High availability through redundancy• Departmental and data center deployment

Connectrix Directors• Redundant everything • Data center deployment• Maximum scalability• Large fabrics

ControlCenter SAN Manager• Centralized management • Autopath functionality• Volume access control

– Provides secure or cluster access to disk volumes

• Zone management– Heterogeneous devices– Manage switches from common

interface – Non-disruptive adds that maintain

zoning data• Easy-to-use reports

SAN Manager Console

Switch Switch

Volume

Access

Control

ZoneM

anagement

Autopathing

* Available in select models

Page 26: EMC - Answerbook [2004]

26© 2004 EMC Corporation. All rights reserved.

SAN Directors and Switches

ED-140M or ED-64M Enterprise Directors• Deploy for large SANs or SAN consolidation

– ED-140M 12u chassis—up to 140 ports – ED-64M 9u chassis—up to 64 ports – Up to 2,048 ports per fabric – Non-disruptive firmware download and activation – Integrated call-home – FICON or open systems

• Management options – SAN Manager, Connectrix Manager, Telnet, SNMP

• Optional feature: SANtegrity Security Suite

ED-12000B Enterprise Director • Deploy for large SANs or SAN consolidation

– 14u chassis, one or two 64-port switches – Up to 640 ports per fabric – Non-disruptive firmware upgrade

• Management options – SAN Manager, WEB TOOLS, Telnet, SNMP

• Optional features – Inter-Switch Link (ISL) Trunking, Fabric Watch,

Advanced Performance Monitor, and Extended Fabric

MDS-9509 Multilayer Director• Deploy for large SANs or SAN consolidation

– Up to 224 auto-sensing Fibre Channel ports in a single chassis

– Up to 1792 ports per fabric • Management options

– MDS Fabric Manager • Features

– Security services—VSANs, ACLs– Traffic management—QoS, FC– Diagnostics—SPAN, FC Traceroute, Fabric Analyzer– Enhanced services—PortChannel, load balancing– Multi-transport switch—FCP, FCIP, iSCSI-ready

DS-24M2 / DS-32M2 Switches• Departmental consolidation or connection to enterprise SAN

– 8, 16, 24 and 32-port models – Non-disruptive firmware upgrades – All redundant components and transceivers are hot swappable – Switched fabric with all models; FC-AL support with DS-24M2

models• Management options

– SAN Manager, Connectrix Manager, Embedded Web Server (EWS), Telnet, SNMP

• Optional feature: SANtegrity Security Suite

DS-32B2 / DS-16B2 / DS-8B2 Switches • Departmental consolidation or connection to enterprise SAN

– 8-, 16-, or 32-port models– Non-disruptive firmware upgrade – Redundant components and transceivers are hot swappable – Switched fabric and FC-AL support

• Management options – SAN Manager, VisualSAN, WEBTOOLS, Telenet, SNMP

• Optional features – Inter-Switch Link (ISL) Trunking, Fabric Watch, – Advanced Performance Monitor, Extended Fabric, QuickLoop

on DS-16B2 only

MDS-9216, MDS-9120, MDS-9140 Switches• Departmental consolidation or connection to enterprise SAN

– Entry Level 20- and 40-port Fibre Channel switches• Fixed optics, no blades, no IP support

– 9216 multi-protocol switch• Connectivity from 16 to 48 ports• Supports IP blade modules• Multi-transport Switch—FCP, FCIP and iSCSI-ready

• Management options – SAN Manager, MDS Fabric Manager

• Features – Security services—VSANs, ACLs– Traffic management—QoS, FC– Diagnostics—SPAN, FC Traceroute, Fabric Analyzer– Enhanced services—PortChannel, load balancing

ED-140M

ConnectrixED-64M

ED-12000B

MDS-9509

DS-24M2

DS-32M2

DS-32B2

DS-16B2

MDS-9140

MDS-9120

MDS-9216

DS-8B2

Page 27: EMC - Answerbook [2004]

27© 2004 EMC Corporation. All rights reserved.

CAS Platforms—Centera Family

Centera generates unique content

address

Centera

Object is sent via Centera API over IP

Application Server

Object is created or used by an

application

Content address returned to application

Content address is retained for future

reference

Centera Compliance

EditionMedia Level Compliance

• Guaranteed record retention period

• Content shredding

Centera Remote

ReplicationBusiness Continuity

• Content mirroring• Local and remote

replication

CenteraIntelligent Archive• Highly scalable• Self healing• Content integrity• Content

authenticity

The World’s First Content Addressed Storage (CAS)

System

SERVICE LEVEL

CO

ST

Enterprise ContentManagement

AllianceAMCOAXS-ONE*CeSoftCgyoniqCOIdaa Systemhaus Documentum*D.VelopEDS – PLMELO – Digital OfficeExigenFileNet* Heilig & SchubertIBMIdentitechImmageRightIMTF – InformatiqueINSCIIQ DOQMaasMobius*New Vision SystemsResolutionsSaperionSiemens System Ware*Tower Tech*Windream Info Image (Unisys)Optika*RSDMDY*UPTIMEINSCIISER (DOXIS-ITA)Windfire Technologies

Backup, Archiving, Workflow

AnexinetAXS TechnologiesBanctecCeDimension ConnectedCommvaultCYAGFTHyperTrustIXOS*LuTeckOrchestria*OuterbayPrinceton Softech*Proxy Seven TenSynstar

Document, Check Imaging

CSCEPSIIAImageSoftUnisys PIAAFS (new)

E-mail/Audio Archiving KVS*

LEGATO*

Educom*Entelagent*Assentor/Ilumin*Tumbleweed*NICE SystemsNexicSavatar

HSM/FS Gateways AvalonCaminoSoft

Diversified DataFiletekInnoDigitalLEGATOStorigenStorage SwitchTriade

Mainframe Gateway

Bus-techIntercom

Media and Entertainment, Surveillance

ArtesiaVirage

Medical Imaging, Life Sciences

AGFA/MitraAmicasDigital Healthcare Fuji MedicalGE Medical MedifaceMergeScientific SW

E-Learning DCI

Oil and GasEnigma Data Systems

Integrated Partner Solutions

* Compliance Edition Integration

Page 28: EMC - Answerbook [2004]

28© 2004 EMC Corporation. All rights reserved.

Centera—The Architecture for Fixed Content

Fixed Content Requirements Centera Uniquely Addresses:• Online accessibility

– Sub-second response time• Data integrity assurance

– Content authenticity– Enforceable retention policies

• Longevity– Petabyte scalability– Future-proof architecture

• Minimal administration– Self-configuring, self-managing,

and self-healing– Meets requirements for business

continuity and disaster recoveryCentera

Simple

Scalable

Secure

• Meets requirements for business continuity and disaster recovery

• Requires minimal administration

• Massively scalable to petabytes• Technology obsolescence protection

• Assurance content has not been modified• Where needed, compliance with regulatory

requirements

• Fast access • Anywhere, any time

ManageabilityManageability

LongevityLongevity

AuthenticityAuthenticity

AccessibilityAccessibility

1 GHz PIII with 512 MB RAM4 each 250 GB EIDE

3 each 10/100BT NICs

Access NodesAccess Nodes

Access NodesStorage NodesStorage NodesStorage NodesStorage Nodes

Storage Nodes

Ethe

rnet

Sw

itch

Ethe

rnet

Sw

itch

Up to 32nodes/cab

Access Nodes provide external API accessStorage Nodes store and protect information

Centera RAIN Storage Architecture• Redundant array of independent nodes

– Transparent peer-peer cluster– Each node redundant– No single point of failure

• High scalability– Up to 23 TB content of parity protected

content– Up to 8 cabinets per cluster 180 TB– Over 1 PB of capacity in Centera domain

• Mainframe APIs

Page 29: EMC - Answerbook [2004]

29© 2004 EMC Corporation. All rights reserved.

EMC Open Software

• Avalon: Intelligently manages data storage workflow across multiple classes of storage based on enterprise requirements.

• ControlCenter Automated Resource Manager: Manage your host storage resources and automate storage provisioning—from one console.

• ControlCenter Family: Storage management software that simplifies and automates multi-vendor storage device, storage network, and storage resource management.

• ControlCenter SAN Architect: Online subscription software for automated planning, validating, and design of storage area networks.

• ControlCenter SAN Manager: Provides a central point of access and control for multi-vendor servers, storage networks, and storage arrays. It discovers all the SAN elements, visually maps your storage network, and enables you to manage access to the storage.

• ControlCenter StorageScope: Report on your multi-vendor storage infrastructure to capacity plan, conduct charge-backs, and efficiently manage storage assets.

• ControlCenter StorageScope File Level Reporter: Controls file-related storage activity by file type. Uniquely reclaims storage capacity based on business policies to improve utilization and optimization on EMC and non-EMC arrays.

• ControlCenter Workload Analyzer: Collects, graphs, analyzes, and archives Symmetrix, CLARiiON, SAN, and host performance data to help you monitor and manage performance trends in your information infrastructure.

• DatabaseXtender: Host-based active archive utility for Oracle database, improves online database performance and accelerates backup/restore by reducing the size of production databases.

• EMC Data Manager (EDM): A combination of hardware, software, and services in a centralized, high-performance backup and restore system.

• PowerPath: Combines multiple-path I/O capabilities, automatic load balancing, path failover, and logical volume management functions into one integrated package. For use on open server platforms connected to Symmetrix, CLARiiON, and HDS.• Replication Manager Family: Automate the deployment

and management of information replication across the enterprise locally and remotely.

• VisualSAN: A suite of network management software that automates discovery, management, and monitoring of multi-vendor, mid-tier SANs.

• VisualSRM: Storage resource management (SRM) software for multi-vendor, mid-tier environments. Powerful visualization tools help increase capacity utilization and availability.

Page 30: EMC - Answerbook [2004]

30© 2004 EMC Corporation. All rights reserved.

ControlCenter

End-to-End Asset Utilization Reports

• StorageScope correlates metrics across all networked storage elements

• Provides flexible access to historical utilization and asset management details

• Enables trending and file-level reporting for all networked storage reporting

End-to-End Performance Reporting• Workload Analyzer correlates host, SAN, and array

performance information• Automates performance reporting to meet business needs

—SLA reporting, exception reporting, etc.• Enables performance

analysis for planning and problem isolation

• Automates reporting for Oracle, Windows, HP-UX, Solaris, AIX, MVS, SAN devices, and storage

Common Look and Feel• A powerful, intuitive, task-oriented console

Shared Services• Discover, correlate, and map relationships of objects,

monitors infrastructure, and alerts based on business rules

LAN

Windows 2000

ControlCenter Console

ControlCenter Console

ControlCenter

Repository

Store

Server

ControlCenter Agents

Storage

Servers

SAN

• Authentication to control user rights

• Standards-based integration with Frameworks

Shared Repository• Embedded database

which stores and shares information about the infrastructure

BEFOREProvisioning is…

• Difficult• Time consuming• Error prone

Storage Arrays

Servers

LUN Masking

Zoning

Configure LUNs

Assign Volumes Ports

Volume Management

FilesystemManagement

Application and DatabaseManagement

Automated Resource Manager

SAN

AFTEREnd-to-end discovery, monitoring, automation, provisioning, and reporting

Select server, amount of storage needed, and SLA policyReview the automatically generated configurationExecute—Automated Resource Manager’s Storage Provisioning Services handles all the details Storage Arrays

Servers

SAN

Autom

ated Provisioning

Page 31: EMC - Answerbook [2004]

31© 2004 EMC Corporation. All rights reserved.

ControlCenter SAN Architect

ControlCenter SAN Architect—Extending EMC’s SAN Expertise to You

The Big Picture • Easy-to-use, template-driven web

interface• Graphically blueprints multi-vendor

SAN configurations• Generates rules-based analysis;

saves unlimited number of designs online

• Expert systems validate proposed changes in real time• Complements SAN Manager’s active control

Accelerate SAN Planning, Design, and Deployment

• Rapidly implement or change SAN environments by eliminating compatibility and interoperability guesswork

• Plan multiple server, switch, or array roll-outs and consolidations

• Validate changes and proposed implementations without interrupting production systems

• Ensure service level delivery with clear, accurate information of infrastructure impact on business unit performance

• Access SAN Architect online from any place, at any time, with assurance that pre-loaded components are up to date and work together

ControlCenter V5.1.2

Storage Management

Page 32: EMC - Answerbook [2004]

32© 2004 EMC Corporation. All rights reserved.

LUN 2 LUN 3

Volume Group

Volume 1 Volume 2

SE 2SE 1 SE 3

LUN 1

SER

VER

STO

RA

GE

SE = Storage Element

PowerPath

Improve Productivity, Reduce the Cost of Storage Administration

• Enhance application availability and optimize performance using multiple paths

• Ensure increased efficiencies and throughput with automatic load balancing

• Deliver higher application service levels with seamless data migration via integrated volume management functionality

• Relieve system administration workload via dynamic configuration options

• Keep applications running and information flowing in the event of failure

• Expand application storage without application interruption

• Manage more storage with fewer resources via automated path management, provisioning, and volume management

ControlCenter V5.1.2

Volume Mobility• Relocate volumes from one

storage system to another while application is running

• Host-based volume migration

• Volume must be under control of PowerPath Volume Manager

• Match storage performance, economics, functionality to changing application requirements

Infrastructure Software

Storage

Network

Server

The Big Picture• Multiple channels share I/O workload• Intelligent multi-path workload

balancing increases efficiency• Advanced volume management for

end-to-end automation• Automatic detection and path failover• High availability in cluster

environments

PowerPath V4.1 with Volume Mobility

Page 33: EMC - Answerbook [2004]

33© 2004 EMC Corporation. All rights reserved.

Reduce the Time, Resources, and Expertise Required

• Eliminate complex scripting involved with integrating replication technology and existing application environments

• Leverage your information storage infrastructure for easy creation, separation, and reassignment of files and databases elsewhere in your infrastructure

• Implement policy-based activities by easily moving information between different media types, such as large disks, small disks, and tape

• Ensure data availability by restoring source data to production servers or alternate hosts

• Streamline and accelerate repair and recovery in the event of corrupt or lost data

Replication Manager Family

ControlCenter V5.1.2

Information Management

Replication Manager/Local• Discovery of storage, host, and

application components• Automated mounting, dismounting,

scheduling, and expiration of replicas• Recording, cataloging of all

information and activities for replicas• Easy integration with EMC and HP

replication technologies• Centralized management from a single, Java-based

console• Simplifies and automates the creation and management

of clones• Point-and-click control of replicas to initiate complex

recovery tasks increases storage management efficiency• Supports TimeFinder, SnapView, and StorageWorks (HP)

clones

Replication Manager/Local V2.0 Multi-vendor Replica Management

Replica 1

Replica 2

Replica 3

Replica 4

Replication Manager/Remote• Automates deployment and integration functions

required for SRDF operations• Event-based script execution for control of business

applications– Oracle, VERITAS VFS, SAP, SQL, Sybase, etc.

• Schedules replication • Specifies maximum time allowed for the replication

Page 34: EMC - Answerbook [2004]

34© 2004 EMC Corporation. All rights reserved.

DatabaseXtender Family

Big Picture• Host-based active archive utility for Oracle DB today• Improves online database performance and accelerates

backup / restore by reducing the size of production databases

• Collaborates results into a user-friendly GUI • Automates data ‘relocation’ operations • Decision support and report against ROI / TCO goals

Relocate inactive data to live archive

DatabaseXtenderProductionInactive

Active

AgedInactive

DatabaseXtender Analyzer • Provides historical, real-time and projected impact of

application lifecycle management • Queries database for size and performance impact• Monitor and manage the application database • Reports on a variety of statistics, giving the user clear insight

into what the application is doing and how it is performing

DatabaseXtender Optimizer • Automatically and transparently prunes inactive data from the

application database based on customer policies • Inactive information is relocated to a secondary database,

and ensures transparent access to the relocated information through the native application

• Enables better manage of critical information by establishing data retention policies at the database transaction level

• Improve performance and compliance while containing costs

DatabaseXtender Subsetter • Generates specific subsets of the production application

for other environments• Subsets create more efficient testing cycles, improving

time to market• Delivers application granular real-time, point-in-time

copies with transactional and relational integrity

DatabaseXtender Archiver* • Removes information ready for archiving from the

application database • Text searchable XML format independent of the

production application• Ensures access longevity without software or hardware

dependencies • Encapsulates the data with its reference data ensuring

compliance

Information Management

*Available in Q2 2004

Page 35: EMC - Answerbook [2004]

35© 2004 EMC Corporation. All rights reserved.

LEGATO

Category Product Description Business Value

Backup/Recovery NetWorker

Automates backup and recovery for open systems; integrates with TimeFinder and SnapView

Improves backup performance and simplifies recovery, resulting in reduced downtime and maximum availability.

Clustering/HAAutomated Availability Manager

Automates and controls clustering of applications, servers, and SRDF for business continuity

Reduce and avoid downtime by reducing manual labor to manage and provision applications and eliminate human error for repetitive tasks, including restart, recovery, and maintenance activities.

Replication RepliStorProvides host-based asynchronous data replication for disaster recovery and centralized backup with no distance limits

Protects data in event of disaster. Improves TCO through data consolidation by enabling centralized backup.

HSM/Archive DiskXtender

Provides automated policy-based HSM and archive services across multiple applications / businesses. Family of DiskXtender products for UNIX/Linux, Centera, Windows

Reduces storage TCO through simplifying storage management, backup and recovery. Helps manage information retention periods.

Content / Messaging EmailXtender

Automatic, policy-based indexing and storage of all incoming and outgoing e-mails.

Fast access to stored e-mails, and quick restoration of e-mails. Enables e-mail archiving compliance.

Information Management

Data Management Packages:NetWorker Backup-to-Disk Package for CLARiiON

CX500 and CX700NetWorker Backup-to-Disk Package for NS700

SeriesRepliStor Data Replication Package for NetWin 200 SRDF/Application Availability Manager (AAM)

Together, EMC and LEGATO will maximize the value we bring to the market by providing open, heterogeneous software solutions for solving the information management problems challenging customers today.

Page 36: EMC - Answerbook [2004]

36© 2004 EMC Corporation. All rights reserved.

Documentum

Category Product Description

Document Management Content Server (D5)

Store, manage, and deploy all types of unstructured content, including HTML and XML, graphics, multimedia, and traditional documents created with desktop applications

Document Management

Document Control Manager

Create, review, revise, approve, and distribute documents within an automated and audited environment

Collaboration eRoom Bring together people, processes, and content, allowing extended enterprise collaboration and optimizing key projects and processes

Pharma GxPharma Manage huge volumes of pharmaceutical and healthcare content, providing out-of-the-box functionality for manufacturing / quality, research / development, and sales / marketing efforts

Record Management Records Manager Demonstrate compliance with regulations, defend internal policies and actions and

avoid legal, monetary, and procedural penalties

Information Management

Content Management Packages available through DocumentumDocumentum five packages with:

LEGATO NetWorkerLEGATO DiskXtenderLEGATO DXULLEGATO ReportXtenderLEGATO EmailXtender

The continued, exponential growth of unstructured content, along with stringent requirements for corporate recordkeeping, is driving strong demand for both content management and intelligent storage systems. The combined technology, resources, and expertise of EMC and Documentum enable us to deliver world-class products and solutions to address fast-growing requirements for end-to-end intelligent management of enterprise information.

Page 37: EMC - Answerbook [2004]

37© 2004 EMC Corporation. All rights reserved.

VMware

Server Virtualization• A VMware virtual machine is an application-execution

environment with its own operating system• Enables multiple operating systems and applications to

run simultaneously on the same Intel-based server• Virtual Machine technology defines the basis for next-

generation IT infrastructures

Value Proposition • Lowers server costs through consolidation and utilization• Multi-platform; supports legacy and new applications• Enables rapid provisioning of new, heterogeneous servers • Dynamically moves workloads across servers without

service interruption • Eliminates scheduled downtime with zero-downtime

maintenance • Secures the environment with robust access control

Primary Markets • Server and blade consolidation• Rapid server provisioning• Microsoft / Linux migration• High availability and disaster recovery• Test and development

VMotion

Provides a software layer that eliminates the tight bond between server hardware and software

Allows the use of multiple operating systems on the same computer

Maximizes the manageability, flexibility, and efficiency of server hardware resources

Relocate running environments to new machines with no service interruption

Page 38: EMC - Answerbook [2004]

38© 2004 EMC Corporation. All rights reserved.

EMC Solutions

Financial Services• SEC-Compliant Broker/Dealer E-mail

Archiving• Unisys Payment Archiving

Healthcare and Life Sciences• Picture Archive Communications

System (PACS)

Manufacturing• Enterprise Application Cloning and

Upgrades• Product Lifecycle Management (PLM)

Government• Centera Compliance Edition

Telecommunications• Advanced mediation • Business continuity over optical• Automated content management

Microsoft Exchange Consolidation• Exchange consolidation• Platform migration• Storage consolidation• Business continuance • Disaster recovery

Oracle Database and Applications• Database Accelerator Service• Database on NAS Accelerator Service• 11i RapidClone Accelerator Service

SAP Business Applications• Replication Accelerator for SAP Upgrades• Replication Accelerator for SAP

Productivity

Business Continuity• Asynchronous Point-in-Time Remote

Replication• Remote Business Continuity/Disaster

Recovery• SunGard Simple and Safe• Asynchronous (SRDF/A) Delta Set

Remote Replication

Proven Solutions • Field-proven and documented• Address most demanding

challenges• Horizontal cross-industry• Vertical specific industries

EMC’s Solution Commitment

• Unique functionality and value• Deliver measurable business

results• Address people, process, and

technology• Tested, documented, and

demonstrable• Includes hardware, software,

and services• Fully supported and integrated

with third-party offerings• Simple, scalable, and flexible

Page 39: EMC - Answerbook [2004]

39© 2004 EMC Corporation. All rights reserved.

Consolidation Solutions

BEFOREWithout EMC

• Hard to manage• Limited information sharing• Low resource utilization• Hard to protect• Inefficient use of staff resources

AFTERWith EMC

• Management efficiencies enable redeployment of Systems Administrators

• Cost savings through server consolidation• Information sharing for increased productivity• Ability to manage information growth without increasing

staff• Faster delivery of new applications or content

Page 40: EMC - Answerbook [2004]

40© 2004 EMC Corporation. All rights reserved.

Windows / E-Mail Consolidation Solutions

BEFOREWithout EMC

• E-mail volumes grow at 54% per year• Server proliferation and

backups are hard to manage • Backup is a major pain point• Restores in hours/days• Upgrades are disruptive

AFTERWith EMC

• Ability to manage information growth without increasing staff

• Conduct backups while Exchange users are active• Restore Exchange in minutes • Build as you grow• CEIM/TEIM tools provide unique and painless

replication solution for backup and restore• Provide second environment for upgrade testing• EMC and Microsoft Reference Architecture• Microsoft Migration Assessment

Hard to Grow Efficiently

Hard to Protect Efficiently

Hard to Manage Efficiently

SQL

File / Print

Exchange

Exchange

Exchange

SQL

File / Print

Exchange

Exchange

Exchange

File / Print

SQL

Managementvia LAN

BackupServer

SANLAN WAN

Page 41: EMC - Answerbook [2004]

41© 2004 EMC Corporation. All rights reserved.

E-Mail Archiving Solutions

BEFOREWithout EMC

• No content authenticity• Size limits managing user inboxes• The alternative is tape or optical• Does not ensure content integrity • Slow and less reliable • Higher TCO• Limited performance

AFTERWith EMC

• Unique "WORM-like" online media• Satisfies regulatory compliance on

information retention• Much faster retrieval time than HSM /

optical / tape solutions• Most efficient and effective for storing

e-mail and attachments• ISV and Centera provide for infinitely

scalable user mailboxes• Higher storage density

IP — LAN

MailServerMail

Server MailServer

Centera

MailArchiveServer

CLARiiON

Microsoft Exchange or IBM DominoE-mail system

ArchiveApps

Server

MailServerMail

Server MailServerMail

Server

Active / Archive

Tape

Optical

Page 42: EMC - Answerbook [2004]

42© 2004 EMC Corporation. All rights reserved.

Business Continuity Solutions

EMC Advantages:• Multiple levels of business continuity• Business continuity sites are unconstrained by distance• Fund disaster recovery through business continuity• Reduce risk and improved business restart / recovery time• Increase availability of revenue-generating activities• Use copies of data to facilitate operational tasks• Simple non-disruptive testing• Minimize expense, time, and people resources to recover

from a disaster

“43% of companies experiencing disasters never reopen, and 29% close within two years.”

—McGladrey and Pullen, LLPCertified Public Accountants

Results You Achieve:• The right solution to meet your application availability

requirements• Robust, proven solutions• Protection of all system types • Protection of all applications • Immediate impact for your business• Guaranteed investment protection• Comply with regulatory requirements

Eliminate single points

of failure

Local Remote

PlatformIntegrity

EMC Solutions ProvideNon-disruptive backups

with greater recoverabilityIncreasing distance improves protection against all types of availability obstacles

Backup Integrity

Recovery Integrity

Remote Information

Integrity

Remote Processing

Integrity

Multi-site Integrity

Page 43: EMC - Answerbook [2004]

43© 2004 EMC Corporation. All rights reserved.

Backup and Recovery Solutions

CLARiiON with ATA: High-Speed Backup

and Restore

ATA Disks• Low-cost, desktop PC disk technology• Lower performance than Fibre Channel disks• Provides fast, cost effective restore

CLARiiON with ATA• ATA-based Disk Array Enclosure (DAE)• Mix and match with Fibre Channel DAEs• All CLARiiON functionality

ATA-Specific Enhancements• Full qualification of backup applications with ATA disk• Full and incremental backups go directly to disk• Lower cost SnapView and MirrorView targets• Easy to manage with Replication Manager/Local

EMC Networked Storage• SAN and NAS support• ControlCenter Family support• EMC Services

EMC Backup to Disk • Use SAN and/or NAS to centralize all backup• Provide higher service levels• Ability to copy from disk to tape and move offsite• Shared access between multiple backup servers for parallel restores• Fast, dependable and consistent restore

ATA

ATA

ATA

FC

FC

FC

FC

Backup Server

with ISV App SAP Exchange

BillingApp

OracleData

Warehouse

CLARiiON with ATA—Restore in a fraction of the time of tape

ArchivalTape

SAN

Primary Dataon Symmetrix

Page 44: EMC - Answerbook [2004]

44© 2004 EMC Corporation. All rights reserved.

SAN Copy and OnCourse—Intelligent Information Delivery Solutions

SAN Copy• Copies disk volumes• Leverages IP-extended SANs• CLARiiON-resident software

– No server cycles consumed • Managed or scripted via Navisphere CLI for automation• Copies data between arrays

– CLARiiON and CLARiiON – CLARiiON and Symmetrix– HP HSG80 to CLARiiON through EMC Global Services

OnCourse • File replication between two or more systems • Distributes data from one system to many • Consolidates data from many systems to one • System to system unattended file transfer• Managed execution of commands and scripts • Error handling, roll back, and re-tries • Success and failure notification• Push or pull information from many servers from one

Celerra

DMX

Data

Data

HP

Data

CLARiiON

Data

Data

Data

CLARiiON

Page 45: EMC - Answerbook [2004]

45© 2004 EMC Corporation. All rights reserved.

Celerra Protection and Replication Solutions

Systems Supported

Celerra CNS / Symmetrix

Celerra CNS / Symmetrix

NS700, NS600 and Celerra CNS / CLARiiON or Symmetrix

NS700, NS600, and Celerra CNS / CLARiiON or Symmetrix

NS700, NS600, and Celerra CNS / CLARiiON or Symmetrix

Celerra with SRDF

TimeFinder/FS

SnapSure

Replicator

OnCourse

EMC Product

Business continuity and disaster recovery

Non-disruptive backup, secondary use, destructive testing, fast recovery

Filesystem undelete, backup, non-destructive tests

Data distribution or movement between systems or sites

Automated push or pull of files between many heterogeneous hosts

Purpose

Remote filesystem mirror

Local point-in-time physical copy of a filesystem

Local point-in-time logical view of a filesystem

IP replication of filesystems between two Celerra systems

Policy-based file transfer to and from multiple open devices

Function

NetAppOnCourse

Celerra SRDF R2 Backup

SnapSure (virtual copy)

TimeFinder/FS (BCV)

RemoteLocations

RemoteLocations

RemoteLocations

Remote Site

Replicator

Windows/SAK

UNIX

LinuxCelerra

Celerra

Data Center

Celerra NS700Local or RemoteSite

Public or Private

Network

Page 46: EMC - Answerbook [2004]

46© 2004 EMC Corporation. All rights reserved.

Storage Networking Solutions

Edge-to-Core File Consolidation • Situation

– Inconsistent backup procedure for each remote location– Business-critical information unprotected

• EMC NAS business impact– Protected business-critical files at branches– Faster restores – Significantly reduced labor costs

Oracle Database on NAS • Situation

– Many Oracle database applications distributed throughout the enterprise

– Difficult to backup / restore, information not protected– Low resource utilization, costly to manage

• EMC NAS business impact– Improved utilization– Improved information availability– Implemented centralized backup/restore– Reduced management cost

NAS and SAN Consolidation• Common management, backup, and recovery • Lower TCO and reduced complexity• Higher storage utilization• Manage SAN and NAS as single environment• Reduce number of file servers• Build tiered storage environment to meet multiple service levels at right

price point

EnterpriseData Center

Aggregation

OnCoursePolicy DB

Backup

NetWin 200Remote

NetWin 200Remote

NetWin 200

Remote

IPNetwork

DB

Data Center

Backup

IPNetwork

NAS Gateway Storage

SAN and NAS

IPNetwork

SANSwitchesDirectors

Page 47: EMC - Answerbook [2004]

47© 2004 EMC Corporation. All rights reserved.

Document Retrieval Solutions

BEFOREWithout EMC

• Content is subject to specific retention issues• Magnetic media does not guaranteed content

authenticity • Expensive and difficult to manage• Maintain multiple copies on disparate media

(magnetic and optical solutions ) • Poor storage density• No concurrent sharing of data

AFTERWith EMC

• Content authenticity and retention meets regulatory requirements • Improved accessibility • Reduce liability exposure by deleting objects on a timely,

controlled basis• Much faster retrieval time than HSM / optical / tape solutions• Higher storage density• Lowers TCO with a dramatically simpler environment • Low administration—self-configuring, self-managing, and self-

healing

Content andDocument Application

Server

TapeOptical

Multiple copiesSame document

LAN

Content andDocument Application

Server

Centera

Application Clients

CLARiiONContent andDocuments

Index of Contentand Documents

Page 48: EMC - Answerbook [2004]

48© 2004 EMC Corporation. All rights reserved.

Mainframe Solutions

IBM has Licensed the Following Technologies to EMC:

• Extended Remote Copy (XRC) All Versions• Peer to Peer Remote Copy (PPRC) All Levels • FlashCopy All Versions• Parallel Access Volumes (PAV) Dynamic and Static• Multiple Allegiance (MA)• Priority I/O Queuing• Performance CCW’s and Reconfiguration CCW’s• Concurrent Copy• Sequential Data Striping• Control Unit Initiated Reconfiguration (CUIR)• PDS Search Assist

Availability Features• Enginuity 5670: Non-disruptive upgrades, migrations,

reconfigurations

Mainframe Features• 2 Gb FICON—industry’s fastest• EXRC, PPRC, GDPS, TPF, DPAV/MA

Mainframe Innovation• SRDF/Asynchronous• EMC Snap

Price/Performance Options• Entry: DMX800• High end: DMX3000

Centera• Superior to tape/optical

– Higher performance– Always online– More reliable– No operator intervention– Regulatory compliance (SEC,

HIPAA, FDA Compliant)• Superior to DASD for active archive

– Lower TCO– Easily scalable– Content authenticity

• Mainframe APIs

ControlCenter• Mainframe agents• DB2• Enabler for MVS• Workload Analyzer• Symmetrix Optimizer

CopyCross • Transparently direct tape data to disk• Integrates with CA–CA1, CA–TLMS,

BMC–CONTROL-T• CopyCross Optimizer expert system• Vaulting with SRDF and TMS

AutoSwap• Transparently moves data from one Symmetrix to

another with Z/OS V6.0 installed• Provides a cost-effective subset of Geographically

Dispersed Parallel Sysplex (GDPS) functionality• Install with SRDF for planned swaps and Consistency

Groups for unplanned swaps

InfoMover• Storage-based movement of information across

heterogeneous platforms• Security—transferring and sharing information within a

secured data center• Off-load the network—allows IP communications to run

free without prolonged interruptions during data transfers

Page 49: EMC - Answerbook [2004]

49© 2004 EMC Corporation. All rights reserved.

EMC Capabilities:• Non-disruptive storage-based information replication• Incremental re-establish and restore capabilities • Instant restore• Clean copy• Integrated with other vendors• Interoperability across UNIX, mainframe, Windows

Without EMC• Testing full copy of data:

With EMC• Testing a full copy of the data using TimeFinder:

Application Development Solutions

EMC Provides the Benefits of:

• Faster data copies for testing

• Non-disruptive backups• Faster upgrades, minimal

downtime• Faster data warehouse

loads• Enhanced data analysis

and verification• Improved training and

performance tuning• Faster recovery for

reduced risk • Better reporting

capabilities

TIME

TestRestore

TestRestore

TestRestore

Quality

Resources

TimeFinder Restores

TestTest

Test

Quality

Resources

TIME

INTERNET

MirrorView

CLARiiON CLARiiON

SnapView

B1

A

SnapView

BA1

Symmetrix

Production System

UpgradesDevelopment / Testing

Data Warehouse Loads

BackupsTimeFinder BCVs

Restore into Production