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Presentation for Corporate Intranets Conference, Vancouver
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Employee Engagement 2.0
Kieran HarropTwitter: @opportunityknck Blog: http://siliconvalleynorthof49.wordpress.com/
Agenda
• Why Employee Engagement 2.0• Why social media works• Implementing employee engagement 2.0• The importance of trust• The challenge• Guidelines and training
“People everywhere are looking for a chance to contribute and to have a role in the decisions that will shape their lives. Leaders need to respond to these aspirations …”
AUTONOMY
MASTERY
PURPOSE
Why Social Media Works
Simon Sinek’s Golden Circle
Inspire
Implementing Employee Engagement 2.0
Executive blog - Allan
The Importance of Trust
Staff Satisfaction
Client Satisfaction
Citizen Trust & Confidence in Government
Private Sector Value Chain
The Challenge
1. BCPS employees are trusted to be responsible professionals
2. Strive to support employees in using social media, through information, training and discussion
Two key points:
Guidelines
Training
“When you give people easier ways to share information, more good things happen” - Evan Williams (co-founder of twitter)
Conclusion• People are motivated (inspired) by:– Autonomy– Mastery– Purpose
• Social media allows people to find their voice
• Corporate intranets need to be social• Lead by example• Encourage blogging• Challenge is getting participation• Guidelines and training are a must
Kieran HarropTwitter: @opportunityknck Blog: http://siliconvalleynorthof49.wordpress.com/