"Empowering and Safeguarding the Citizen"

Inflexion 2013, the India Habitat Centre, Lodi Road, New Delhi18-February-2013 from 12.00 pm-12.30 pm

R. Sri KumarVigilance Commissioner,Central Vigilance Commission, New Delhir.sri_kumar@nic.in

IT empowerment of the Citizen

In this session we are scheduled to discuss-◦How IT solutions are impacting and empowering the

lives & livelihoods of Indian citizens (email, web services, mobile services, social NWs)?

◦• What are the risks to citizens from these new technologies (spam, phishing, scams, rumour

◦mongering, terrorism, etc)?◦• How can technology be used for providing greater

safety and security to the citizen, and controlling unethical behaviour?

◦• What are the technological, policy, ethical and privacy challenges in implementing the requisite

◦monitoring, control and safeguards?

CaaS- Citizen as a Serviceseeker

Cloud today

Infrastructure as a Service

Platform as a ServiceSoftware as a

ServiceData as a ServiceNetwork as a Service

Cloud tomorrow

Content as a ServiceValueadd as a

ServiceAnalytics as a

ServiceCloud as a ServicePublic Good Vs

Private Greed

It is marked confidential- GoI policy on cloud computing is out this month! http://deity.gov.in/sites/upload_files/dit/files/Report%201%20-%20GI-Cloud%20Strategic%20Direction%20Paper.pdf

How can the Citizen own a place in the cloud?

A citizen by definition in India is illiterate, averse to IT and far removed from it

Yeh IT YT Kya hai!

How can Cloud computing assist Governance and empower citizens

Apps.gov launched on September 16,2009 by the US Government

Five reasons why Apps.gov should become a trendsetter for Good Governance in India◦ Vendor neutral IT service catalog◦ Core categories of citizen’s services available from a single window◦ Automation to improve efficiencies and/or removal of bureaucratic

red tapes◦ "Adopt at your own pace" syndrome to make inclusive growth

possible◦ Cloud not defined by who runs it, but by the quality of service

provided

Cloud makes Business sense for Governments too

Business Considerations- Better Profits/ ROIs Reduced ongoing and life cycle

costs- more profits Always on, always available Value for money competitive advantage A Platform for easier and faster

information sharing, mobile and empowered

workforce Inexpensive disaster recovery

options Pay-as-you-go; pay-in-advance;

try before you buy

Governance policiesTEAM INDIA PLUSTransparencyTechnology leveragedEfficiencyEmpowermentAudit TrailAccountabilityMetricsMutual AssistanceDemocratic Decision

making support system

A PLETHORA of CLOUD BENEFITS for GOOD GOVERNANCE

Reduced ongoing and life cycle costs

24X7 governance Always on, always available

Reduces time to enforce compliance;

Better revenue collection Lesser corruption competitive advantage no wasted capacity and hoarding of

resources A Platform for easier and faster

information sharing, mobile and empowered workforce Inexpensive disaster recovery

options Pay-as-you-go; pay-in-advance; try

before you buy

Lower Total Cost of Ownership

Increased Availability Faster Application

Delivery Flexible Model Enables Collaboration and Citizen participation in

Governance Improved Public Service

Delivery Better security Paperless Office sans Red

tape in a jiffy

So what is happening in India?

Are we any where near all this and more ?What about Delhi? Our capital?

What about our silicon city? Bangalore – sorry Bengaluru?

Cloud for profit and governance

Amazon Namma Bengaluru Amazon is famous for pioneering

a whole new business ecosystem in its deployment of the business cloud in the form of its Amazon Web Services (AWS) in 2006,.

In a report* last year, it is noted that Amazon accepted “That the number of objects stored on its S3 cloud storage service hit 449 billion in the Q2, 2011, a massive jump from the262 billion objects stored on Amazon S3 in Q4, 2010.

Also, the S3 processed 290,000 requests per second at peak times, up from 200,000 at the end of 2010”.

PwC reports $5.9 bn global revenue for Amazon by 2014

Brihat Bengalurur Mahanagarpalike (BBMP) has collected funds and processed and paid payments totalling Rs 10 billion in 2012-13

र 2,230,548,919.34 recd in Jan 2013 In this financial year so far - Bengaluru

citizens have received payments receipts from the BBMP cloud after deposting- house tax, building cess, conservancy charges and fees for birth and death registration etc etc.

BU processed may-June 2010 semester exam papers for 200000 plus students (in atleast four papers each) and made available the answer scripts on the cloud reducing marks revaluation requests to a mere 9000 from 99000 in the previous year

Come Again?You did not know it?!

And you say you are from the Information Technology sector and most of you are from Bengaluru our own silicon city?

Yet you did not know these factsYou refuse to believe?Come to the wards of Bengaluru, take a walk on its streets and see for yourself!!(You can also click for a virtual tour)

Amazing facts!Namma Bengaluru

beats Amazon in its own game!!

www.bbmp.gov.inLet us log in for some real time public view/news on revenue

collection done today by BBMP and its officials in the 179 wards and 450+ Municipal offices having 936 Bank accounts for reconciliations

Growth of netizens in India!

No of users in India for email, web services, mobile services, social Networks

Use of Bandwidth and connectivityUse of Telecom services2G, 3G, 4G Bengaluru unwiredWither India or Karnataka unwired?Direct cash transfer- Anytime, anywhere bankingAll citizen services required from a single windowAnytime anywhere governanceAnytime, anywhere policing

◦ For personal safety and security of property

Our Concerns of security in the cloud- physical and privacy

spam, phishing, scams, rumour mongering,Terrorists use of the cloud!State reaction to security considerationPolice programmes

◦ Police IT 2000 conceived in 1998 in Karnataka ◦ Current status 2013 yet to be delivered◦ Our IT giants are busy making millions abroad fro

themselves!◦ CCIS, CIPA, CCTNS◦ National Police Mission cut short with Hemant a member of

MMIV being gun downed◦ Project Vigeye- GPMS◦ CWG Investigations

Who said Police is NOT a revenue service

Project Vigeye

A citizen centric programme to blow the whistle on corrupt and underhand deals

Launched by the CVC on 9/12/2010 the day is celebrated world over as International Anticorruption day.

Log in to www.vigeye.com or www.vigeye.in for details

A fine example of citizen centric cloud computing endeavour liked by the World Bank who have now launched a similar Integrity app for the iphones etc.

Project Damini - for safety of the weaker sex (Gender Justice)

Dial 100Project 100 NGAnytime Anywhere PolicingPolicing at the door steps of the citizenProject VigeyeProject Damini

controlling unethical behaviour

◦ Data Privacy and security NDSAP 2012

◦ Sec 166A◦ Face book◦ Stalking◦ Cyber sex and pornography

Cloud computing concerns

challenges◦technological, ◦policy, ◦ethical ◦privacy ◦Financial◦ethical◦attitudinal

Implementation issues◦Commercial Interest Vs Conflict of Interest◦Private Greed Vs Public Interest◦What the State can do Vs State what you can do

Procurement, monitoring, maintenance control and other safeguards

Article 51A

Private Public PartnershipTrusted RelationsshipJR Thorbecke’s prophetic words

Thank you

Ready for Questions!

Police Evolution in Holland is inspired by the Political set up fighting the King to set up a democracy in place of the ruling monarchy

Johan Rudolf Thorbecke (January 14, 1798 – June 4, 1872) was one of the most important Dutch politicians.◦ In 1848, he drafted the revision of the Dutch constitution

giving less power to the king and more to the parliament. ◦ He served (1849–52) as the first constitutional premier of

the Netherlands and was twice more premier (1862–66, 1871–72).

◦ He gave Catholics equal rights with Protestants, extended the electorate, removed trade restrictions, and initiated projects for the construction of canals for reclaiming land from the sea.

◦ His reforms influenced the areas of Elections, Municipalities, Education and Transportation.

◦ He is credited with initiating Police Reforms in that country.

Johan Rudolf Thorbecke

The First Prime Minister of the Netherlands

A quote from Thorbecke…

In Holland Police reforms were initiated in 1977, 1993 and then again in 2006 and now they are looking for further changes to be made to tackle terrorism and other situations in a multi ethnic society

It is worth extracting a quote from Thorbecke in his 1871 Historical Essays that formed the Introduction to the 1977 Dutch report called “The Changing Police” initiating reforms in Dutch Police.

“Will we dwell in what our forefathers bestowed upon us; will we not do any thing ourselves, will we resist timely advance; well then, rather than advance, we will face decline. Each era has its own principle of motion; if one lets this lie, the following era will suffer commotion.”

In our life time if we do not do anything about Police Reforms, Criminal Justice system restructuring and good governance we shall be failing in our duty towards our future generations

Only way forward –Adherence to Article 51A

Good Governance can only come through awakened citizens pushing for TEAM INDIA where ◦ Transparency and Technology,◦ Efficiency and Empowerment, ◦ Audit trail and Accountability,◦ Metrics and Mutual Cooperation is available

whether it be in Public sector or private sector

◦ Transformation through trusted technologies◦ Empowerment to improve efficiencies◦ Affordable technology adapted to local conditions and amenable to quick

deployment◦ A fool proof System to be put in place speedily◦ Built in audit trail and Accountability◦ Measurement and mutual respect for each other◦ Best Practices for inclusive growth

Article 51 A introduced on December 18, 1976 by virtue of the Constitutional (Forty Second) Amendment Act 1976. The new Part IVA is titled FUNDAMENTAL DUTIES :

Part IVA Fundamental Duties Article 51A Fundamental duties

It shall be the duty of every citizen of India -(a) to abide by the Constitution and respect its ideals and institutions, the National Flag and the National Anthem;(b) to cherish and follow the noble ideals which inspired our national struggle for freedom;(c) to uphold and protect the sovereignty, unity and integrity of India;(d) to defend the country and render national service when called upon to do so;(e) to promote harmony and the spirit of common brotherhood amongst all the people of India transcending religious, linguistic and regional or sectional diversities; to renounce practices derogatory to the dignity of women;(f) to value and preserve the rich heritage of our composite culture;(g) to protect and improve the natural environment including forests, lakes, rivers and wild life, and to have compassion for living creatures;(h) to develop the scientific temper, humanism and the spirit of inquiry and reform;(i) to safeguard public property and to abjure violence;(j) to strive towards excellence in all spheres of individual and collective activity so that the nation constantly rises to higher levels of endeavour and achievement.

Corporate and Individual Social Responsibility

Bengaluru Team From Indian Centre for Social Transformation

Delhi Team from CVC

1 Punjab Right to Public Service Act, 2011

2 The Uttarakhand Right to Service Act, 2011

3 Madhya Pradesh Lok Sewaon Ke Pradan Ki Guarantee Adhiniyam 2011

4 Bihar Right to Public Services Act, 2011

5 Delhi (Right of Citizen to Time Bound Delivery of Services) Act, 2011

6 Jharkhand Right to Service Act, 2011

7 Himachal Pradesh Himachal Pradesh Public Services Guarantee Act, 2011

8 Rajasthan Public Service Guarantee Act, 2011

9 Uttar Pradesh Right to Service Act, 2011

10 Karnataka The Karnataka (Right Of Citizens to Time Bound Delivery Of Services) Bill, 2011

11 Chhattisgarh Lok Seva Guarantee Bill, 2011

12 The Jammu and Kashmir Public Services Guarantee Act

13 The Citizens Right to Grievance Redress Bill, 2011