Enhancing Onsite Experiences of Attendees

Daniel Tjan

Adopting the W.E.D. Framework

Why?

Competitive Event Space

Something to Remember

Something to Keep Them

Talking

Standing Out

How?

W E D

Welcome

Welcome

1. Fast Check-In Shorten the queue (or even better - no queue) Allows personalisation to welcome attendees QR Codes / Barcodes / RFID / NFC

Self-Service

Tablet

Mobile

Proximity - RFID / NFC

Self-Service Kiosks

Tablet

Mobile

Proximity

Paper

Welcome

2. Print Onsite

Allows immediate changes

Cut the queue with remote printing

Reduce wastages from no-shows

Thermal Card Inkjet

Printers

Welcome

3. Pay Onsite

Ensure attendees are able to make payment

easily

Prevent unnecessary double queuing

Mobile Handheld

Payment

Welcome

4. Know Your Attendees

Personalise agenda for attendees Send reminders before sessions Estimation allows you to better prepare

60s 12s 5s

Time Taken:

Scanning W/ Printing Walk-In

Dedicated Queue

+ Payment

Engage

Engage

1. Event Apps Save the Trees - go light Always up to date agenda Push announcements / notifications Exchange contacts Location Maps

guidebook Attendify

Whova myQaa micepad

Event Apps

Engage

2. Live Q&A / Polling

Provide Attendees with a Voice User generated content Interaction among attendees Easy moderation

Pigeonhole Live PresentersWall

sli.do Pubble

Poll Event

Live Q&A and Polling

Engage

3. Networking Allow relevant attendees to meet fruitfully Meet one-on-one with important people Save time by not walking around the expo Pre Scheduled Appointments ensure they are serious

fuseami Jublia

presdo Jifflenow

Networking Apps

Engage

4. Location Aware Notifications

Track attendees on the ground

Personalised notifications depending on

location

Beacons Modern Devices

Engage

5. Gamification

Make your event interactive / fun

Create a flow for users to follow

Pull them to exhibitors / sponsors

Get instant feedback from the ground

LOQUIZ Actionbound

Mapdash

Scavify

GooseChase

Gamification Apps

Engage

5. Social Media Walls & Platforms Aggregate your social media content Monitor what your attendees are saying Public content curation Create brand awareness

#tagboard Postano TINT

Walls.io Snapcastr CrowdScreen

Social Media Walls

Delight

Delight

1. Interactive touchpoints

Keeps attendees engaged unknowingly

Provides a point for people to gather

Interactive Displays Drones

LED Wristbands

Interactive Touchpoints

Delight

2. Reward

Keep attendees looking ahead through

engagement

Shows you value repeat attendees

Everybody likes freebies

Personalised Treatment

Reimbursed Fees

Reserved/ Valet

Parking VIP/

Front-row

Gifts

Delight

3. Do Something Crazy / Unexpected Walk away having had a great time Keep them talking for days or months

Flash Mobs

Give out a Holiday Hidden

Performers

Mini Concert

Celebrate Birthdays

Welcome Engage Delight W E D

1.  Check-in Fast 2.  Print Onsite 3.  Pay Onsite 4.  Know your

attendees

1.  Event Apps 2.  Live Q&A and Polling 3.  Networking 4.  Location-aware

notifications 5.  Gamification 6.  Social Wall

1.  Interactive Touchpoints

2.  Reward 3.  Do Something Crazy

Thank You

www.gevme.com

@gevme

http://www.linkedin.com/company/gevme

https://www.facebook.com/GEVME.Events