Enterprise AnalyticsJack KiatmysackPremier Support Account Specialist

Jack Kiatmysack

Premier Support Account Specialist

• Manage large customers within Northeast US

and Canada. 

• Responsible for getting customers ready for

Salesforce releases, providing best practices

for Salesforce.com features and driving

success with customers that subscribe to

Premier Success. 

• Administrator/developer, business analyst,

project manager and Sales Engineer at a

number of organizations from online media to

non-profit and consulting since 2006. 

• Certified Developer, Advanced Administrator,

Service and Sales Cloud Consultant.

Safe Harbor Statement

“Safe harbor” statement under the Private Securities Litigation Reform Act of 1995: This presentation and the oral remarks that accompany it contain forward-looking statements the achievement of which involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions proves incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make.  All statements other than statements of historical fact could be deemed forward-looking, including any statements concerning new, planned or upgraded services or technology developments, any projections of subscriber growth, earnings, revenues or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief and statements about future customer contracts or future customer use of our services.

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Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all.  Customers who purchase our services should make purchase decisions based upon features that are currently available.  Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Objectives: By the end of this session…

Vision of Enterprise Analytics

Power of Enterprise Reporting a.k.a. Joined Reports

On-the-fly-Segmentation a.k.a. Bucket Fields

Cross-Filters

Be an Enterprise Analytic Guru with these tools

Why Enterprise Analytics? For PE, EE and UE

Why did we develop/enhance this feature?– Customer demand – IdeaExchange

– Move from production report to BI

– Sophisticated tools for building flexible, powerful reports. You no longer need to spend hours in Excel or third-party business intelligence apps to gain business insight

– Lets business users create the reports they need to gain decision-making insights against a deep and rich set of business data

How does this feature set us apart in the industry?– Only on-demand platform to have multiple queries

bound together.

On-the-fly-Segmentation a.k.a. Bucket Fields Companies will have the ability to categorize any

aspect of their business (e.g. customers, deals, employees) on the fly

Add up to five bucket fields per report, each with up to 20 buckets.

Let’s take a look:

Cross-Filters

Companies will be able to cross filter and manipulate report and analytics data based on any object.

Create up to three cross filters per report.

Add up to five subfilters for each cross filter.

Let’s take a look:

Power of Enterprise Reporting a.k.a. Joined Reports Companies will be able to look across multiple

pieces of the business.

You can create up to 5 "blocks" within a joined report. 

Each "block" can have up to 5 of it's own filters.

Let’s take a look:

Analytics Bells and Whistles

Dynamic Dashboard Filters increase

Post your dashboard to Chatter

Report Homepage Changes

Get the most out of your Salesforce Data

http://www.salesforce.com/us/developer/docs/workbook_analytics/workbook_analytics.pdf

http://na1.salesforce.com/help/doc/en/salesforce_spring12_release_notes.pdf

Summer ‘12 Sandbox preview

The Sandbox Preview window for Summer ‘12 is scheduled to begin May 11, 2012. If you would like your Sandbox organization to take part in the Summer ’12 Preview, your Sandbox will be upgraded on May 11, 2012. If you decide to stay on the current Spring ’12 release, your Sandbox will not be upgraded to Summer ‘12 until June 9, 2012. You may need to take action by May 4, 2012 in order to sign-up for the Summer ’12 Preview.

What Do I Need to Do?Plan for the Preview: From now until May 4, 2012, decide if you would like your Sandbox to take part in the Summer ’12 Preview. Follow the steps below for each Sandbox org that you have.

http://blogs.salesforce.com/product/2012/04/summer-12-sandbox-preview-instructions.html

Q&A

Thank you!