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company update
Mark Symonds, CEO
0
12,500
25,000
37,500
50,000
2007 2008 2009 2010 2011
37New Customers
Growth
Analyst RecognitionChainLink Research: "While Epicor has recently announced Epicor Express as their SaaS ERP solution for the smallest manufacturers, Plex Online remains the sole true
SaaS vendor with real manufacturing functionality."
Technology Evaluation Centers: "For the time being, there is only one true SaaS provider that offers a complete ERP solution for manufacturing companies: Plex Online."
Vital Analysis: "If you don’t know Plex, they’ve got a solid SaaS (software-as-a-service) ERP solution. We believe that Plex has market awareness, customer credentials and market momentum going for it now."
Technology Evaluation Centers: 2011 Predictions - "In the ERP space, Plex will probably still dominate the SaaS segment for manufacturers."
Gartner Group: "Pure SaaS vendors offering suite based ERP solutions are few in number with Netsuite and Plex being the most notable vendors seeing success and traction in the market place thus far. Recent meetings with Plex indicate that the company is continuing an upward momentum in terms of customer count, and average monthly subscription revenues as it wins larger accounts."
Technology Evaluation Centers: "Plex Systems is one of the strongest SaaS ERP solutions for manufacturing on the market."
IPO
Service
Availability
99.998%0
1
2
3
4
may june july aug sept oct nov dec jan feb march april may
7-12 minutes
52416012 months
Customer Satisfaction
0
1.15
2.30
3.45
4.60
2007 2008 2009 2010 2011
4.354.52
3.673.58
Uptime
0
450,000
900,000
1,350,000
1,800,000
1/1/10 3/1/10 5/1/10 7/1/10 9/1/10 11/1/10 1/1/11 3/1/11
Total Logins
Unique Users
0
7,750
15,500
23,250
31,000
1/1/10 3/1/10 5/1/10 7/1/10 9/1/10 11/1/10 1/1/11 3/1/11
Storage Area Network
$2mm
Customer Satisfaction
0
1.00
2.00
3.00
4.00
5.00
2007 2008 2009 2010 2011
4.04.34.24.1
4.4
Speed
Intelligent Routing
Compression & De-duplication
SpeedContent Delivery
Network
Customer SatisfactionOverall Satisfaction
3.9 2011
ChallengesResponsiveness
Communication
Delivery
Doug Gregory, VP Products & Services
People
New Hires
0
3750
7500
11250
15000
June-01 June-02 June-03 June-04 June-05 June-06 June-07 June-08 June-09 June-10 June-11
Hours
DevelopmentImplementation
• Increased Knowledge = Better Support• Leverage the entire Team•Clarify escalation paths•Engage Experts when needed
GOALS
PM Reorg - What are we improving?
• Implementation PM• Post Support PM•CRM• SME• Partner Support
CHALLENGES
Multiple Roles
•Automotive• Food & Beverage•Aerospace• Electronics• Engineer to Order
CHALLENGES
Mulitple Industries
Diversified Customers• CRM• Active PM• Support PM
Automotive Customers• CRM • Active PM• Support PM
Subject Matter Experts• Production• Procurement• Shipping• Integration • Accounting• Quality
Partner Support
• Training• Support
• Sales• Implementation
CLEAR ROLES & TEAMS
SOLUTION
CRM Team Leader
Active PM
Support PM
Prospect
Implementation
Support
Customer Focused Teams
Customer Focused Teams
Industry
CRM
Active PM’s
Support PM’s
SME’s
Bill Haslinger
Martin Ashworth
Dennis Heyza
David Chidsey
Automotive Diversified
Extensions
Cross Browser
Jason Prater, Director of Development
UIPlatform
Shifts in the Browser market
0
20
40
60
80
2007 2008 2009 2010
60%
24%
7%4%
Shifts in Devices
What’s Converted?Current Status Login, Menu, VisionPlex and a handful of screens. All brand new screens.
What’s next? Working on converting screens based on Customer feedback, usage and complexity. We will list the top three in the queue in the Forum. Customers funding conversion will move it through the queue faster.
Extending POLHistory of extending capabilities to the community
ODBC Driver
SQL Query Writer
Quick ReportsVisionPlex
Business Process Maps
Partner Enabled DevelopmentAbility to create your own C# code to be triggered
from VisionPlex.Ability to retrieve/update live data
from POL via web services.
Ability to retrieve/update data from a data source outside of
POL.
A common user experience of VisionPlex
The Next Evolution
Mashing DataOutside Data: Local DB / Azure / Amazon
Live POL Data via Web Services
Example:Workcenter Log Data from POL
Press Tonage Recording from Azure
Other Possibilities
?Transaction screens that update POL and another
system in real-time. Proprietary features/modules.
Mark Symonds, CEO
Partners
Partners
Cloud-MFG
Baker Tilly
Plante Moran
KDDI
Revolution Group
Kors Engineering
Xtrategit
Fides
Plex Online
Forum
SUBSCRIBE
75%Community Driven Development
Community
Doug Gregory, VP Products & Services
Cost Sharing
Cost Sharing
Cost Sharing
Cost Sharing
WIKI
Total Wikis
0
1500
3000
4500
6000
May-09 September-09 January-10 May-10 September-10 January-11
Wiki Views
0
2000
4000
6000
8000
May-‐09 August-‐09 November-‐09 February-‐10 May-‐10 August-‐10 November-‐10 February-‐11
Top 10 Wiki Writers(non-Plex)
Wikis Created Name Company52 Eric Wadsten Baker Tilly32 Greg Palmer Magna Powertrain NPG27 Jerry Flynn Baker Tilly13 Tim Marsell Sanoh America - Corporate12 Brian Aller Sanoh America - Corporate12 Brad Pitcher Wrayco12 Karen Patterson Revolution Group11 Peter Pearce Baker Tilly11 Amanda Pulawski Phoenix Logistics10 Kevin Poppe nth/works
Authors
5,63987%
Customer advisory board
Tom Mackey, EVP
CABThe Customer Advisory Board is a group of customers whose input is sought for strategic planning purposes on an on-going basis. The primary mission of the Board is to facilitate open communication between our management and customers. The Board is a crucial source of insights about customer issues and concerns, product development needs and service requirements. Members have the opportunity to influence decision making at the highest levels of our management and to experience meaningful interaction with colleagues.
CAB
What do they do?
CABThey PUSH!
...pushing on:Need for Plex to aggressively hire developers
Partner!
Start with Business Intelligence
Expand Global Support
Diversify CAB … but stick to one Board
CAB MembersName Customer Rick Bachman Feintool Cincinnati, Inc.Tony Brown FPE Ormond BeachHubert Gassner Invensys Controls-HQMolly Hunting Shape Corp.Jerry Kretschmann Batesville Tool & Die IncDan Mullins EaglePicher Technologies - DivisionEric Reno Ralco IndustriesJon Smith Royal Oak IndustriesBen Sommerville Phoenix LogisticsBen Stewart US Troy Headquarters (THQ)Ron Zilkowski Cuisine Solutions Inc.Brian Zuehlke G R Spring & Stamping Inc
Regional User GroupsRegion Contact Person
Michigan Jennifer Martin
Wisconsin-Illinois Rachel Lira
Mexico Janice D'Amico
Southeastern US* Group is forming
California* Group is formingPlex Contacts: Becky Veryser and Roxanne Heinemann
AwardsShape Corp.Ottawa County United Way's Cappon & Bertsch Community Builder Award 2011 for having the number one campaign in the northern area of the county and the number two campaign overall.
Ralco Industries2010 Best of Auburn Hills Award in the World Class Stamping, Robotic Welding, & Automated Assembly Systems category by the U.S. Commerce Association (USCA).
GR Spring & Stamping2010 Green Award in the Neighborhood Business Awards Program
Enovate IT- Named to Inc. magazine's list of 2010 Fastest-Growing Private Companies in the US for second year in a row. - Salute to Entrepreneurs 2010 to President Fred Calero
ALungHemolung product named to Best of Medgadget 2010 list American Axle & Manufacturing:Three Rivers Manufacturing Facility named one of top 10 best plants in North America by IndustryWeek magazine for 2010
Phoenix Logistics: Winner in aerospace industry category, "Best Deployment" (Technosium Hot Companies 2011)
Inteva Products:- Dennis Hodges named to: InformationWorld's CTO 25 2010 / ComputerWorld Premier 100 IT Leaders list - Ben Stewart named to "Pros to Know" 2011 list (Supply & Demand Chain Executive)
CAMACO
ETCO
Inteva Products
Marwood Metal Fabrication
Point Imaging
Revstone
Shape Corp.
Mark Symonds, CEO
$14,387.68
$34,001.44
$19,613.76
Plex Giving - 2010 Focus Charities
$7,911.22
Plex Giving - 2011 Focus Charities
Gleaners Food Bank• Active Food Bank in Southeastern Michigan for over 33 years• Of every $1 donated, Gleaners uses 96 cents for food • For every $1 donated, Gleaners is able to provide 3 meals!• In 2010:• Fed 456,000 people (36 million pounds of food)• 484 partner soup kitchens
gcfb.org
Plex Giving - 2011 Focus Charities
St. Clair Butterfly FoundationEstablished in 2007 to help children facing adversity through:• Art & Music Programs• Nutrition, Gardening & Yoga• Stress Management• Book Clubs
Touched lives of nearly 1,000 troubled youths
stclairbutterflyfoundation.org
Plex Giving - 2010 Focus Charities
- Golf Outing Monday - Party Tonight - Silent Auction - Tips for Performers - Raffle for $1,000 Best Buy Gift Card
Fundraising
The Power Ticket!
