Upload
satu-miettinen
View
449
Download
2
Tags:
Embed Size (px)
Citation preview
| www.savonia.fi |
New service concept connected with well-being & leisure to recruit future students
| www.savonia.fi |
Experiencing Service Design 7.-9.9. 2009
ROLES @ WORKSHOP
Workshop tutor: Stefan Moritz - Teaching the methods - Helping to apply the methods - Tutoring the participants with the service brief Second workshop tutor: Linda Bogren - Tutoring the participants with the service brief - Helping to apply the methods Workshop facilitator: Pauli Verhelä - Facilitating the language - Leisure & accessibility point of view Design student facilitators: Emmi Hakala, Laura Moilanen - Helping out with visualizations - Helping out with finding locations Workshop participants - Will carry out fieldwork with users - Will design and present service concepts
| www.savonia.fi |
Schedule
7.8.2009 / 5 pm - Getting to know the group - The brief - Preparing for the morning, preparing participatory methods
8.8.2009/ 8:15 am - Workshop starts - Presentation of the Savonia communications&marketing - Fieldwork at Kallavesi high school with student (9:40-11) - Lunch - Continuing with the concepts, workshop until needed
9.8.2009/ 8:15 am - Workshop starts - Continuing with the concepts - Presenting the concepts 1 pm
| www.savonia.fi |
New service concept connected with well-being & leisure
• Customer Savonia university – Marketing & communications – Will give presentation on Savonia uni: about
communication strategy and marketing on the 8th of September
• Savonia sustain and develop further the service concept
• Concept will also market Savonia’s multi-disciplinery R&D work
• Community values in teaching and learning activities
• Service application, channel, concept that connects the virtual (second life) and real life > based on user’s needs and desires!
• End users are high school and vocational school students
- This group will be participated in service development during the workshop on the 8th of September, Kallavesi high school students
- Students needs, expectations, desires will work as source for desining service concepts
• Evaluation of the service concepts - Savonia’s marketing unit will give feedback on the concepts
| www.savonia.fi |
INFORMTION ON SAVONIA:
• Increaced awareness about Savonia’s values, ideology and multi-disciplinary approach to future students with young peoples language
• Different study areas and options
• Studing methods: learning in company projects, virtual study environment, practice based learning, lectures
• Leisure and free time options
• Tutors help during studies
| www.savonia.fi |
What we would like to find out a about the users
• Virtual competence
• Language they use
• Preferred information channel
• Needs, dreams, wishes, hopes
• Service application, channel, concept could be game, sms, web, virtual (second life), spatial > based on user’s needs and desires
• This can relate to existing capus plan ”The Route of Knowledge”
End result
| www.savonia.fi |
• The Route of Knowledge
• Different activities