Expert Panel Discusses: SharePoint Survey Fall 2011

BUSINESS PROCESS SOLUTIONS 1

How are Business Using SharePoint?Panel discussion on survey results…

Derek E. Weeks

Sr. Director, Product Marketing

OpenText Business Process Solutions

@weekstweets

Susan Hanley

President

Susan Hanley LLC

@susanhanley

Sadalit Van Buren

Sr. Software Engineer

MSFT Certified IT Professional

BlueMetal Architects

@sadalit

Dave Coleman

SharePoint Consultant

MSFT SharePoint MVP

SharePointEduTech Ltd. (UK)

@DaveColeman146


Survey Results:

How Are Businesses Using SharePoint?Survey – Fall 2011


August 2010

January 2011

Oct 2011

This is our 3rd survey…

Download the previous semi-annual survey results at: http://bit.ly/SP_SurveyHistory

http://bit.ly/SP_SurveyHistory


2100+ participants.Thank You.


%#SPSurvey

It’s Not the Stats that

Count


IT Pro

37%

SharePoint Analyst

34%

Other

10%

Developer

18%

End User

11%

Your primary role with SharePoint?


Survey Demographics

Organization Size % Less than 100 19.8% 100 to 499 19.3% 500 to 999 10.1% 1,000 to 4999 20.9% 5,000 to 9,999 8.7% 10,000 or greater 21.2%

Consumer Packaged Goods or Retail

4% Energy5%

Education6%

Financial Services / Banking

8%

Healthcare10%

Insurance6%

IT Services / Consulting

22%

Manufactur-ing (discrete or process)

11%

Public Sec-tor (state, lo-cal or federal government)

15%

Software Devel-opment

11%

Utilities2%

Industry

Americas67%

EMEA24%

APAC9%

Region


Next Question:

First Question: Versions


Question

Are you currently using or considering using SharePoint within your organization?


What is primary platform?

SharePoint 2007 SharePoint 2010

81%

8%

43% 43%43%49%

Aug-10Jan-11Oct-11


#SPSurvey

SP2010 deployments outpace SP2007.


Next Question: Capability


Question

How are you currently using, or plan to use, your SharePoint investment?


Using or plan to use SharePoint for?

Content repository only

Enterprise content management

Portal, communication & web content management

Workflow

Business process management

Social, community, collaboration

Business intelligence / dashboards

Platform for custom applications

0% 10% 20% 30% 40% 50% 60% 70% 80%

31%

61%

78%

67%

54%

53%

48%

46%


Next Question: Challenges


Question

What do you believe is the most challenging issue with your SharePoint implementation?


Most Challenging?

User Interface

Dev Time

Integration / Customization

Governance

Adoption / Training

Strategy

0% 5% 10% 15% 20% 25%

9%

12%

8%

13%

25%

18%


Why is end user adoption so challenging?

#SPSurvey


Do you need a business strategy?

#SPSurvey


Next Question: Training


Question

Rate the end user satisfaction with your SharePoint training programs


Training?

We don't have a train-ing program

Not satisfied Content/Comfortable Very Satisfied0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

44%

13%

37%

6%


44%#SPSurvey

“We don’t have a training program.”


Next Question: User Experience


Question

Which statement best represents your opinion of the SharePoint user application experience?


The user application experience?

Great - no im-provement needed

15%

Somewhat Adequate - Requires In-house design

63%

Inadequate/Need 3rd Party16%

Inadequate - no time/resources to improve

5%

Not Important1%


#SPSurvey

15%Great User Experience

63% Somewhat Adequate User Experience


Next Question: Applications


Question

Which of the following types of add-on package or system are you using / planning to use with your SharePoint implementation?


Add-on apps for SharePoint?

Archiving (long-term retention of content)

Security and rights management

Data migration tools

Back-up support

Search/Analytics

Workflow/BPM

0% 10% 20% 30% 40% 50%

18%

24%

26%

30%

30%

43%

Top 6 answers…


#1 Workflow / BPM #T2 Search / Analytics #T2 Backup Support

Move it.

Find it.

Saveit.

#SPSurvey


Next Question: Cloud


Question

Do you have any plans that include SharePoint in the cloud?


SharePoint in the Cloud

No Pla

ns

Consid

erin

g Offic

e365

with

Sha

rePoi

nt

Alread

y usin

g Offic

e365

with

Sha

rePoi

nt

Consid

erin

g ho

sted

Share

Point

offe

ring

Alread

y usin

g ho

sted

Share

Point

offe

ring

Consid

erin

g ot

her C

loud

solu

tions

0%

10%

20%

30%

40%

50%

60%

70% 65%

15%7% 8% 5% 4%


#SPSurvey

35%Considering or using Office 365 or hosted SharePoint


Question

Of the documents stored and managed within your SharePoint repository, what percentage are used or accessed as part of a broader mission-critical business process?


Mission-Critical Documents in SharePoint?

Aug-10 Jan-11Sept-11

None = 11% 8%14%

1-25% = 38% 33%42%

25-50% = 24% 27%22%

50-75% = 18% 23%14%

75-100% = 9% 10%9%


23% say over half the documents in

SharePoint are mission critical

#SPSurvey


Strategic value of

SharePoint content

Need for SharePoint business strategy?

#spc11


Next Question: Data Access


Question

How do you expose legacy or other application data to your SharePoint users?


Exposing legacy or other applic data?

Other

External data is currently not available

Access all legacy and new data through a single, integrated user interface within SharePoint

Some legacy data is accessed through SharePoint

SharePoint Data is integrated into a different system and pulled by users from that system

Access data through a separate native legacy/application interface

0% 5% 10% 15% 20% 25% 30% 35%

3%

28%

7%

34%

9%

18%


#SPSurvey

35%

Access to all or some legacy data through SharePoint


Next Question: Most Beneficial


Question

Which capability within SharePoint 2010 do you believe has been / will be the most beneficial?


Most beneficial capability?

Enhanced social computing tools

New and improved application development experience

Simplify line-of-business application or proprietary system integration

Improved workflow design and deployment

Improved business to IT collaboration with SharePoint Designer 2010 and Visual Studio 2010

Improved content search and navigation across site collection boundaries

Enhanced scalability and storage

Better support for standards

0.0% 5.0% 10.0% 15.0% 20.0% 25.0%

13%

17%

12%

17%

9%

20%

7%

5%


#1 Content Search #T2 Workflow Design #T2 App Development

Findit.

Moveit.

Createit.

#SPSurvey


Next Question: Process Maturity


Question

Describe the level of business process maturity within your SharePoint environment.


Business Process Maturity?

Initial Managed Defined Predictable Optimizing0%

5%

10%

15%

20%

25%

30%

35%

40%

45%42%

37%

12%

5% 5%


37%

Departmental“No Code” Workflows

#SPSurvey


Learn more about our esteemed panel…

http://www.susanhanley.com/@susanhanley

http://web.sharepointedutech.com/@DaveColeman146

http://www.bluemetal.com/@sadalit

http://www.susanhanley.com/

http://www.susanhanley.com/

http://web.sharepointedutech.com/

http://web.sharepointedutech.com/

http://www.bluemetal.com/

http://www.bluemetal.com/


Learn more about BPM / Workflow for SharePoint here….

http://bit.ly/SP_Banking

http://bit.ly/SP_Weapon http://bit.ly/SP_LoanProcess

http://bit.ly/SP_Banking

http://bit.ly/SP_Weapon

http://bit.ly/SP_LoanProcess


#1 BPM / Workflow Solution

for Microsoft

Recognized BPM Market Leader

3100 Customers Globally

http://www.metlife.com/Applications/Corporate/WPS/CDA/PageGenerator


Slides Available on SlideShare Now!

http://slidesha.re/SP2011survey


Thank You

Technology

Expert Panel Discusses: SharePoint Survey Fall 2011