The major key to saving time and moving toward a successfully profitable trading business are on-line tools, systems and a support community. Alibaba recognises these needs and provides our Australian buyers and sellers with a huge array of on-line ‘success’ tools. Here’s our list for getting more out of online resources for greater trading success.

Filling Your Online Toolkit

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Social Media Channels

Online Forums

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Buyer eTips

For the beginner, we’d definitely recommend following our Social Media channels since you’re able to follow ongoing trends and learn from other member success stories. We also publish regular tips and advice on how to best go about your online sourcing activities. Alibaba’s Australian Facebook

LinkedIn

Twitter YouTube

SlideShare

Now, on to the tools. As a start, eTips For Buyers is a great checklist for all Alibaba members - post this one up on your office wall.

You’re also going to love the Alibaba Online Forums. This is a thriving on-line community of buyers just like you. Quick help can be obtained by searching for your question since it’s likely to have already been asked and answered, or simply post your own question to the community. Spend some time in the ‘Basics of Import-Export’, ‘Logistics’, ‘Payment & Finance’ or ‘Safe Trading Basics’ forums for insightful information to get you going on your trading journey.

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© Alibaba.com Hong Kong Limited - Filling Your Online Toolkit

Buying Request

A favourite tool for many Australian buyers is the ‘Post a Buying Request’ feature. If you have specific items you’re looking to source, this is ideal. Simply fill out some details on what you’re looking for and suppliers worldwide have the opportunity to respond.

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Safety

As we’ve mentioned previously, Safety and Security is paramount to your business continuity. Alibaba.com’s Help Centre provides your business with all you need to know. Your success is our success and this starts with understanding Safe Buying. The main areas we’ve put together for the new buyer are ‘Finding Reliable Suppliers’, ’Payment and Shipment’, ’Your Privacy and Account Protection’ and ‘Solving Disputes’.

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We’re proud to also introduce buyers with a real time on-line messaging option that connects buyers and suppliers - TradeManager runs on Windows, Mac as well as iPhone so we’ve got you covered. For Australians in an International market, TradeManager also implements instant language transaction as well as product image transfer so closing your deal just got a whole lot faster and easier.

About Alibaba.com Alibaba.com (HKSE: 1688.HK) is the global leader in e-commerce for small businesses and the flagship company of Alibaba Group. Founded in 1999, Alibaba.com makes it easy for millions of buyers and suppliers around the world to do business online.

Please do check out these free resources and let us know any other tools you’re using or would like to see on Alibaba.com.

As always, we’re here to help you with your online sourcing and trading as much as we can, so if you have a question just ask.

© Alibaba.com Hong Kong Limited - Filling Your Online Toolkit

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Facebook: Facebook has over 10 million active Australian users per month so becoming an active participant with the Alibaba Facebook Page will have benefits for any proactive business. The Alibaba Facebook Page boasts instant downloads of the Business Starter Kit for sourcing products and finding quality suppliers. You’re able to view videos, Alibaba Upcoming Events, member testimonials and exclusive promotions and event invites.

LinkedIn: The LinkedIn Alibaba Group will connect like-minded members, provide a new stream of potential suppliers and foster stronger relationships with existing members. The Group allows members to expand into their professional LinkedIn network, using an already trusted global brand.

Twitter: Get fast and instant facts from Alibaba, by following our Twitter profile alibaba_aus We’ll be ‘tweeting’ our own flavour of AliFacts with useful and helpful reminders for your Australian on-line experience in buying and supplying. Here’s a recent ‘tweet’ highlighting what a local Adelaide business is doing: “An Adelaide hair salon is using Alibaba.com to grow its business & help cancer patients look & feel their best http://ow.ly/629r8“

YouTube: The Alibaba Australia YouTube Video Channel is a growing member showcase of success stories and testimonials. To get a taste of the sort of member stories you could also be a part of, check out THIS VIDEO. Participating allows for expanding your market reach and to tell the world about your products and services.

Join Together For Greater Success

Alibaba is firmly dedicated to rapid growth within the Australian market and, more importantly, our partnerships with Australian members. Like any strong and long-term business relationship, your success is our success. Please do check through each of the Alibaba Social Channels we have put together and join those that align to your business and personal objectives. Can We Spread Your Word Too?

If you have a successful sourcing / business story to tell, we would love to hear from you via our Social Media Channels. We like to promote success stories via Testimonials, Press Releases and in general, our Social Media Channels – please do let us know your story.

Alibaba Blog: The Alibaba AU Blog provides tips for the online trading beginner, setting up a successful online business, advice in finding the right products from the right suppliers for your business and information on how best to optimise your product line and process. Access the latest trends and products in Australia’s online trading industry by subscribing to the blog.

Alibaba Australia’s Social Media Channels

© Alibaba.com Hong Kong Limited - Filling Your Online Toolkit