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The open source geospatial community tends to focus heavily on technical solutions, but how do we ensure that we are engaging customers on the benefits of open source solutions or that our customers even properly understand what open source means to their business? Can we engage our customers to encourage their projects to be contributed back to the open source core, can we get them interested in supporting core projects, do they even care that they are using an open source solution at all? Customers are used to proprietary licensing models and have an inherent understanding of them, but many don’t understand open source models beyond the superficial ‘it’s free’. Convincing clients to build on open source is relatively easy, convincing them to support open source projects that they have leveraged is often more difficult. This talk discusses our experiences and challenges in Australia with collaborating with our clients on open source projects, particularly for customers with a limited technical background.
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GAIA RESOURCES
“Let’s make a collective conscious effort to simplify GIS technology”
– Vladimir Agafonkin
12V - 130AhAlternator
Ventilated Disc Brakes
Rack and pinionsteering
Macpherson strut with coilspring & stabiliser
Multi pointinjection
55D23L Battery
Training
Certifications
Integration
Support
Online Services
CLOSED SOURCE
Certifications
Integration
TrainingSupport
Online Services
OPENSOURCE
''When people asked me why we were not using more open source I would say, imagine fronting Senate estimates to explain why your system failed and having to say: 'I was just relying on help by posting to the bulletin board on the internet and nobody came back to me fast enough.‘Now the development of companies that provide support to those open-source solutions changes what we can do.'‘
Australian Federal Government CTO John SheridanSeptember, 2013
Flexibility
Reduced Lock-In
Reduced Maintenance Costs
Free………..Maybe
[email protected]_dennison
gaiaresources.com.au