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EMERGENCY
TELECOMMUNICATIONS
CLUSTERLionel Marre - Head of IT & Electricity, WFP Ethiopia
w w w . E T C l u s t e r . o r g
Global Network
The ETC is a global network of organisations
that work together to provide
shared communications services
in humanitarian emergencies.
w w w . E T C l u s t e r . o r g
Vital Communications
Services typically provided by the ETC in emergencies include:
Response
Solution
Photo: WFP
w w w . E T C l u s t e r . o r g
A Changing World
New Operating
Environment
New Humanitarian
Challenges
Rapid Technology Innovation
Photos: WFP/ Mariko Hall, Haidar Baqir, Ozdzan Hadziemin, Allen Rooke, Sylvain Tiako
w w w . E T C l u s t e r . o r g
Larger Scope
Government
Response Community
Photos: WFP/ Mariko Hall,; Telecoms Sans Frontieres
Affected Populations
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ETC & WFP
• WFP is global lead of the ETC,
responsible for:
- Building strong relationships with the
partner network
- Ensuring a predictable and effective
inter-agency response
- Overall coordination of ICT activities in
emergencies where the cluster is
responding
- Coordinating ETC 2020 efforts, in close
collaboration with the partnership
network.
w w w . E T C l u s t e r . o r g
Crisis Connectivity Charter
Goals of the Charter:
• Information sharing - allowing satellite operators to assist the ETC in
supporting humanitarian responders, governments & affected communities
in an efficient manner
• An industry-led mechanism - can be triggered by the ETC to invoke a
coherent, predictable, scalable & principled end-to-end satellite-based
solution
• Training & capacity building - ensuring the humanitarian community, local
experts, governments, & response communities know how to use the
equipment
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Implementation Status
• 9 Satellites companies signed the
Charter
• Associations (ESOA and GVF) representing
the Crisis Connectivity Charter signatories
in Global ETC Calls
• First training session on the various
solutions held in Dubai in May 2016
• Clear Points of Contact for each satellite
operator to facilitate the coordination of
solutions
w w w . E T C l u s t e r . o r g
Charter Activation
Step 1
• ETC triggers Charter by calling for a conference call of all Charter Signatories
• Conference call to take place within 12 hours
• ETC informs Charter Signatories of context & requirements
• Charter signatories commit to reaching an accord on which pre-planned
response(s) to recommend to the ETC
• If no pre-planned response has been identified, then Step 2 will be activated
Step 2
• Charter Signatories investigate available resources & agree on most suitable
response(s)
• Charter Signatories hold second conference call with the ETC within 48 hours
of the triggering the Charter & recommend Plan of Action
