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PUBLIC SECTOR CONSULTING CONFERENCE 2012
Government ICT Strategies that transform Systems and
Business
Joel Ugborogho - MD, Kwazi Information Systems
24 – 25 April, Cape Town, South Africa
www.kwazi.co.za
Agenda
Government Objectives
ICT Strategy
Technology Infrastructure
Shared Services
Enterprise Architecture
Government Execution
www.kwazi.co.za
OBJECTIVES, GOALS, UN E -GOVERNMENT INDEX
Government Objectives
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Government Objectives
To ensure that service delivery of public services is done in a cost effective and efficient manner for citizens and businesses.
Stimulation of economic growth by use of ICT enabled business change and services to improve the quality of life for citizens and businesses
www.kwazi.co.za
UN e-Government index 2012
Rationale behind the e-government index Technological Infrastructure Telecommunications infrastructure Human resource development
How it is calculated? G2G G2B G2C
Is this what ICT is about? Country’s state of readiness Country’s vision
www.kwazi.co.za
UN e-Government index 2012
e-Development and e-Participation
Republic of Korea - 1
Netherlands – 2
African Countries
Mauritius – 93, (In 2010 – 77)
SA – 101, (In 2010 – 97)
Tunisia – 103, (In 2010 – 66)
Source – UN e-government survey 2012
www.kwazi.co.za
DEVELOPMENT, METHODOLOGIES, ROADMAPS
ICT Strategy
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Strategic ICT Roadmaps
Mapping technology solution to Government objectives and goals
Application of Development Methodologies
Best practice
Strategic Data Management
Modernisation projects/initiatives
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ICT Strategy overview
Strategic Objectives
• In-depth Analysis
• “As-Is”, “To-Be”
Strategy Development
• SWOT • Technologies • Infrastructure
Implementation
• Planning • Costs • Resources • Stakeholders
Monitoring and Evaluation
• Lessons learnt • Innovation
www.kwazi.co.za
TECHNOLOGIES, OPTIMISATION, SERVICE MATURITY
Technology Infrastructure
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Technology Trends
Cloud computing
Mobile technology and platforms
Social Media and platforms
Collaborative platforms, Crowd Sourcing
Business Intelligence
www.kwazi.co.za
Optimisation of Infrastructure
Rationalisation
Virtualisation
G-Cloud
Data centre consolidation
IT Security
Shared Services
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SHARED MODEL, PROCESSES, GOVERNANCE
Shared Services
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Shared Infrastructure
G - Cloud
• Private government cloud • E-government portal • Public Services Network
Data Centres
• Modernisation of data centres • Virtualisation • Backup, Disaster Recovery and Business
Continuity
Enterprise Asset Management
• Consolidation of Assets • Big data, Application Stores and Storage • SW, HW, Devices and Licence Management
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Shared Service Model
E-Government
Central Government
Local Government
Shared Services
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Processes
Business Processes
ICT Processes
Service Delivery Maturity
ICT Governance
Project Management
Procurement Systems
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ICT Governance
Project Management Office
IT Service management - ITIL
System management
Risk Management
Policies and Procedures
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ICT ARCHITECTURE AND STANDARDISATION
Enterprise Architecture
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Architecture Model
Information Architecture
Enterprise Architecture
Re-usable solutions
Service Oriented Architecture (SOA)
Assets and Services Register
Business intelligence
www.kwazi.co.za
Standardisation
Open Standards
Data standards
Technology roadmaps
Services catalogue
ICT metrics and Accountability
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IMPLEMENTATION, PROGRAMME EXECUTION, ICT COSTS
Government Execution
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ICT Cost Management
ICT Costs and Profitability models
Budget control and Alignment
Earned Value Management
Procurement systems
TOR, SOW, RFI, RFP
Quality assurance and delivery
Vision without substance and a budget without vision – Moran
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Implementation
Actuality – Reality Gap
Fit for purpose
Performance measurement
ICT Metrics
Knowledge transfer
Continuous improvement
Vision
Senior Management
Resources
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BLUE SKIES
Benefits Realisation
Government’s Vision
GDP Growth
Citizens / Businesses
Reduction in poverty and crime
Effective Budget control
Foreign Direct
Investment
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