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I’ve got a product idea, now what? Ryan Lou Founder, Krawst Tweet: @RyanLou

Growth hacking - How marketing and product development has to work together for grwoth

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Page 1: Growth hacking - How marketing and product development has to work together for grwoth

I’ve  got  a  product  idea,  now  what?  Ryan  Lou    

Founder,  Krawst      Tweet:  @RyanLou  

Page 2: Growth hacking - How marketing and product development has to work together for grwoth

How  to  become  an  instant  hit?  

Innovate  in  a  new  space  /  use  word  of  mouth  

Page 3: Growth hacking - How marketing and product development has to work together for grwoth

How  to  become  an  instant  hit?  

Surprise  people  with  a  price  point  ($347)  

Page 4: Growth hacking - How marketing and product development has to work together for grwoth

How  to  become  an  instant  hit?  

Amaze  people  with  something  unexpected  

Page 5: Growth hacking - How marketing and product development has to work together for grwoth

How  to  become  an  instant  hit?  

Meet  a  criNcal  TOUCHpoint  /  underserved  market  

Page 6: Growth hacking - How marketing and product development has to work together for grwoth

How  to  become  an  instant  hit?  

Be  influenNal  to  start  with  

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OR  

Page 8: Growth hacking - How marketing and product development has to work together for grwoth

Most  important  lessons  

• Only  scale  growth  once  you  have  something  to  grow    •  Focus  on  your  core  experience  first    •  Constantly  improve  your  product  

Page 9: Growth hacking - How marketing and product development has to work together for grwoth

About  me:  Ryan  Lou    

•  Involved  in  startups  since  2007  •  3  years  markeNng  in  the  US    •  Lone  founder  (mostly)  •  Self-­‐taught  programming  (Python  /  Django)    

•  Startup  Chile  (2012)  •  Volunteer  docent  at  SG  Zoo    

Meet  people  in  a  new  city  through  discovering  places  /  acNviNes  

Page 10: Growth hacking - How marketing and product development has to work together for grwoth

A  weekend  project  

Playlists+  •  Discover  indie  music  •  Youtube  playlists  •  Play  and  forget  •  Users  suggest  songs  to  

add  to  playlist  

hap://music.krawst.com  

CollaboraNon  with  @shuq  

Page 11: Growth hacking - How marketing and product development has to work together for grwoth

Delivering  Product  Value  

Page 12: Growth hacking - How marketing and product development has to work together for grwoth

What  is  markeNng?  

hap://www.youtube.com/watch?v=lAl28d6tbko  

Page 13: Growth hacking - How marketing and product development has to work together for grwoth

It’s  not  magic  

Data

Marketing

Product

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QuesNon:  How  many  Nmes  (globally)  do  people  ‘Google’  Google  each  month?  

Page 15: Growth hacking - How marketing and product development has to work together for grwoth

First  things  First  

Globally  923  MILLION  people  search  the  term  “Google”  on  

Google  each  month  

Page 16: Growth hacking - How marketing and product development has to work together for grwoth

First  things  First  

Globally  923  MILLION  people  search  the  term  “Google”  on  

Google  each  month  

What  happens  when  they  search  for  you?  

Page 17: Growth hacking - How marketing and product development has to work together for grwoth

What’s  the  ONE  CORE  ACTIVITY  of  your  product?    

How  can  you  get  people  there  as  fast  as  possible?  

Page 18: Growth hacking - How marketing and product development has to work together for grwoth

1  Core  acNvity:  Discover  new  indie  arNsts  

Page 19: Growth hacking - How marketing and product development has to work together for grwoth

Growth  Technique:  Focus  on  the  metrics  that  count  (RetenNon  First)  

Page 20: Growth hacking - How marketing and product development has to work together for grwoth

Early  focus  was  on  geFng  any  individual  to  7  friends  in  10  days.    

Page 21: Growth hacking - How marketing and product development has to work together for grwoth

Get  users  to  5-­‐10  twiNer  accounts  in  their    first  day  on  twiNer.    

Page 22: Growth hacking - How marketing and product development has to work together for grwoth

Goal:  Get  users  to  listen  to  the  first  3  songs  in  any  of  the  playlists  

Lessons  learned:    1)  Must  first  be  playable  

Page 23: Growth hacking - How marketing and product development has to work together for grwoth

Goal:  Get  users  to  listen  to  the  first  3  songs  in  any  of  the  playlists  

Page 24: Growth hacking - How marketing and product development has to work together for grwoth

What  the  site  looks  on  mobile.  

Page 25: Growth hacking - How marketing and product development has to work together for grwoth

Goal:  Get  users  to  listen  to  3  songs  

Lessons  learned:    1)  Must  first  be  playable  2)  Cater  to  different  user  preferences    

Page 26: Growth hacking - How marketing and product development has to work together for grwoth

Goal:  Get  users  to  listen  to  the  first  3  songs  in  any  of  the  playlists  

Lessons  learned:    1)  Must  first  be  playable  2)  Cater  to  different  user  preferences    3)  User  experience  >>>  Design  elements  

Page 27: Growth hacking - How marketing and product development has to work together for grwoth

NL  Form  Jquery  plugin  

<opNon><select>  to  <div>  but  slowed  down  playlist  change  

Page 28: Growth hacking - How marketing and product development has to work together for grwoth

Do  people  back  come  to  see  random  pictures?  

Page 29: Growth hacking - How marketing and product development has to work together for grwoth

Minimum  Viable  Product?  

What’s  missing?      Song  Ntle,  playlist  view,  share  buaons,  USER  ACCOUNTS    

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Growth  Technique:  Clearly  define  who  you’re  targeNng  

Page 31: Growth hacking - How marketing and product development has to work together for grwoth

Find  your  honey  hole  

Step  1:  Follow  someone  on  Twiaer  

Step  2:  Link  to  landing  page  in  profile  

Step  3:  Collect  email  addresses  

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Page 33: Growth hacking - How marketing and product development has to work together for grwoth

ArNsts  you’ll  never  find  on  Playlists+  

Page 34: Growth hacking - How marketing and product development has to work together for grwoth

Growth  Technique:  Leverage  Super  Plauorms  

Page 35: Growth hacking - How marketing and product development has to work together for grwoth
Page 36: Growth hacking - How marketing and product development has to work together for grwoth

AirBnB  

Page 37: Growth hacking - How marketing and product development has to work together for grwoth

AirBnB  

Page 38: Growth hacking - How marketing and product development has to work together for grwoth

Pitching  journalists  

Source:  hap://www.slideshare.net/adamsmith1/from-­‐zero-­‐to-­‐a-­‐million-­‐users-­‐dropbox-­‐and-­‐xobni-­‐lessons-­‐learned?from_search=6    

Page 39: Growth hacking - How marketing and product development has to work together for grwoth

Tips  for  pitching  the  press  

1)  Pick  the  right  publicaNon  2)  Pitch  only  1  feature  

3)  Focus  the  story  on  specifics  

hap://www.growhack.com/2012/10/17/how-­‐brandyourself-­‐unexpectedly-­‐got-­‐60k-­‐users-­‐in-­‐60-­‐hours/    

Page 40: Growth hacking - How marketing and product development has to work together for grwoth

Keith  Rabois,  the  Former  COO  of  Square  

•  First  grow  based  on  real  value    

•  Growth  hacking  is  an  observaNonal  science  

•  Feature  design  is  the  new  markeNng  

Page 41: Growth hacking - How marketing and product development has to work together for grwoth

“Nothing  works  beaer  than  improving  your  product.”    —  Joel  Spolsky,  Stack  Exchange  

Page 42: Growth hacking - How marketing and product development has to work together for grwoth

“Nothing  works  beaer  than  improving  your  product.”    —  Joel  Spolsky,  Stack  Exchange  

But  first:      When  you  start  a  project,  make  sure  you  finish  it,  even  if  no  one  uses  it.    

Page 43: Growth hacking - How marketing and product development has to work together for grwoth

I’ve  got  a  product  idea,  now  what?  Ryan  Lou    

Founder,  Krawst      Tweet:  @RyanLou