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Google Profile http:// www.google.com/profiles/my.guidingstars Social Media Case Study by Jaica Kinsman May 29, 2009

Guiding Stars® Social Media Case Study

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Jaica Kinsman, Web Community Specialist at Guiding Stars Licensing Company addresses how jumping into social media can help you create a buzz, listen to and build your community, establish "street teams," and get your colleagues online. She's been using social media to build awareness and knowledge about the popular Guiding Stars program. From MMA 2009 Seminar: Social Media Strategies: You're tuned in and logged on. Now what?

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Page 1: Guiding Stars® Social Media Case Study

Google Profile http://www.google.com/profiles/my.guidingstars

Social Media Case Study by Jaica KinsmanMay 29, 2009

Page 2: Guiding Stars® Social Media Case Study

Guiding Stars Social Profiles

Page 3: Guiding Stars® Social Media Case Study

Managing Twitter

Tweet Laterwww.tweetlater.com- AutoFollow

HootSuite www.hootsuite.com- Manage multiple accounts- Manage multiple editors- Pre-schedule tweets- Track click-throughs on

links

Tweetie (iPhone app)- Manage multiple accounts- Monitor buzz while on-the-go

Twitter Page http://twitter.com/GuidingStars

Page 4: Guiding Stars® Social Media Case Study

Types of Tweets

1. #GSrecipeMondayTweet a Guiding Star rated recipe every Monday at 11am EST

2. Tweet links on health news and trends2-3 non-Guiding Stars related content per week (quality over quantity)

3. Post cool stuff that Guiding Stars is doing in the news (Only the cool stuff)

4. @replies, DMs and RTs- Respond to questions and

comments- Thank people for retweets

and mentions

5. Initiate conversations with health leaders and potential partners

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Twitter Page http://twitter.com/GuidingStars

Page 5: Guiding Stars® Social Media Case Study

Monitoring Twitter

1. Netvibes

2. TweetDeck

3. Tweetie

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Page 6: Guiding Stars® Social Media Case Study

Facebook Public Profile (Fan Page)

1. Flickr Badge pulls in photos from Flickr account http://www.flickr.com/photos/guidingstars/

2. Favorite Pages – Fan Facebook pages of organizations and businesses we partner with

3. Use Notes app as a blog – Users can comment on posts and subscribe to the RSS feed

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Facebook Fan Page http://www.facebook.com/pages/Guiding-Stars/58591974041

Page 7: Guiding Stars® Social Media Case Study

Guiding Stars Street Team – Private Facebook Group

Page 9: Guiding Stars® Social Media Case Study

Twitter Followers = 731

Facebook Fans = 191