High availability is not a luxury webcast

High Availability is Not a Luxury

Eliminating Downtime for Small

and Mid-Market Organizations

Chris Evans, Principal Consultant

16 March 2015

Copyright © 2015 Arcserve (USA), LLC and its affiliates and subsidiaries. All rights reserved.

Who we are – Arcserve, a new global company

2

Global PresenceWW HQ – Minneapolis, USA

LATAM HQ – São Paulo, Brazil

EMEA HQ – United Kingdom

APAC HQ – Hong Kong

JAPAN HQ – Tokyo

Sales Offices in 20+ countries

500 People

7,300 Partners

43,000 Customers

2Eric Burgener, Research Director, IDC’s Storage Practice.

Spun-out from CA Technologies

to become an independent

company on August 1st 2014

Software development teams in USA, China & India

24 x 7 Technical Support

“Now that Arcserve is an independent entity, they will have more freedom to

make targeted investments to accelerate their already double digit revenue

growth over the last several years.”


Are you in control?

3

Backup Backup Backup

Recovery point objectives Recovery time objectives


Industry challenges

4

Completeness

CostsComplexity

It’s difficult to change direction!

N

S

W E


The problem

5

POOR

RPO / RTO

CONTROL

RISING

COSTS

LOTS OF

TRAINING!

INFLEXIBLE

MULTIPLE

SOLUTIONS

MANAGEMENT

MULTIPLE

VENDORS


How do you know if you are exposed?

Your existing business continuity plan is leaving you exposed:

— If your plan requires significant manual intervention

— If your plan accepts loss of data beyond a few seconds

for critical systems

— If your plan cannot restore access to critical systems in

minutes

— If your plan depends on 30-year old backup and recovery

technology (definitely!)

6Copyright © 2015 Arcserve (USA), LLC and its affiliates and subsidiaries. All rights reserved.

The Top 10 …

1. It’s about the business, not the Technology

2. It’s a catastrophe! … or maybe not.

3. How can one assign the budget, without knowing the cost of

downtime?

4. … it’s about measuring risk.

5. DO you have a Plan?


The Top 10 … (continued)

6. We’ve got a Plan, but we didn’t test

7. Who IS responsible … and for what?

8. Recovery Point? Recovery Time??

9. Recovery takes a LOT longer than you think it will

10. Going home …


Arcserve® High Availability

Continuous protection, availability & assured recovery for business-critical apps

Provides continuous availability for applications, files & data

Protects Exchange, SharePoint, SQL, IIS, Windows File Server, Oracle, Blackberry, vSphere, Hyper-V, Xen, Linux, UNIX etc.

WAN optimized replication & offline synchronization for remote sites

Automated and/or push-button fail-over & fail-back

Supports P2P, P2V, cross-hypervisor V2V, V2P & failover / DR testing in Amazon EC2 cloud

Supports DAS, SAN, NAS storage

Centralized mgmt., reporting, alerting & global dashboard Overview Solutions Products Licensing Support

Product overview



Centralized management & reporting

Manage replication, recovery testing, data rewind & reporting across all production & replica servers & data, from a central web-based console

Summary & detailed level reporting

Difference report shows the differences between the Master & the Replica, at a specified point in time

Assessment Mode report shows statistics about the maximum, minimum & average size of the data, compression etc.

Overview Solutions Products Licensing Support

Centralized management



Scenario group management

Protects multi-tier business applications such as Microsoft Exchange, SharePoint, Dynamics CRM, websites, document management systems & custom applications

Enables the entire business application to failover locally, or across the WAN to a remote DR site

User configurable dependency mappings & application failover triggers, help reduce application downtime

Alias Failover support, simplifies hostname dependent application failover/failback


Scenario group management



Data rewind for Continuous Data Protection (CDP)

Protects business-critical applications & data, between snapshots and/or backups

Enables applications to be rolled back in time, to before a major event such as a system crash, data corruption, virus attack, miss-configuration, rolling disaster etc.


Continuous data protection



Automated disaster recovery testing (Assured Recovery®)

Assured Recovery® enables full, non-disruptive, disaster recovery testing of protected systems, applications & data, on a separate, replica server

Assured Recovery supports EC2 based Full System scenarios

Recovery testing can be fully automated, or performed on a scheduled basis, as needed

Upon completion, appropriate personnel can be alerted with the status of the DR test

Additional actions can be triggered upon success, such as take a VSS snapshot or create a backup


Automated DR testing (Assured Recovery®)



Amazon cloud integration

Enables continuous replication, host monitoring & failover to an offline replica server instance in the Amazon EC2 cloud

Eliminates the need to purchase & maintain replica server H/W, applications & OS licenses at primary site

Eliminates the need for a costly, dedicated DR Datacenter & the associated hardware, software, real estate, power, cooling & management overhead

Cloud View panel simplifies the management of replication / high availability to the cloud

Supports Windows 2003 - 2012 R2 as master servers for EC2 FSHA scenarios & latest EC2 instance types Overview Solutions Products Licensing Support

Amazon cloud integration



WAN optimized replication & offline synchronization

Multi-stream replication & compression improves performance across high latency WAN connections

File, block, offline, scheduled, periodic replication & bandwidth throttling options, overcome bandwidth constraints & reduce networking costs

NAT support, for when host servers are behind a NAT device, or a firewall

Assessment Mode helps estimate LAN & WAN bandwidth needs, without disrupting the production environment


WAN optimized replication



Encryption

Encryption enables secure data transfers between local systems & remote locations, without the need for a VPN or IPSEC tunnel

Works with any scenario type

Encrypts data during transfer

Multiple encryption options -None, AES-128, AES-256 & user configurable


Encryption



Bare metal recovery

Restore to a bare metal machine (physical or virtual) from a live system that has performed a failover/switchover, or from a bookmarked rewind point

Hardware-independent Bare Metal Recovery (BMR)


Bare metal recovery


Data protection & recovery

analyst research


Critical application RTO’s

19

Q: For your organization's most mission critical application, what is the agreed upon RTO with

the business unit?

< 4 hrs

Source: IDC, 2013


Critical application RPO’s

20

Q: For your organization's most mission critical application, what is the agreed upon RPO with

the business unit?

< 1 min

< 1 hr

Source: IDC, 2013


21

RPO’s/RTO’s vary significantly

Almost all organizations have at least two “tiers” of

recovery

More stringent RPO’s/RTO’s are more expensive to do

Creating different recovery tiers with legacy backup

products is complex

APPLICATION 1

APPLICATION 2

APPLICATION 3

RPO/RTO 1

RPO/RTO 2

RPO/RTO 3

Source: IDC, May 2015


http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=RKchEdHfAOS1jM&tbnid=hN_YhTNJZmMIcM:&ved=0CAUQjRw&url=http://www.gettheguy.co.uk/male-psychology/how-men-think-secrets/&ei=qHtpU6fSLKSsyAHMrYBQ&bvm=bv.66111022,d.cGU&psig=AFQjCNGdPFGRSs78FEdw3z054ySYscrEaQ&ust=1399508248859468

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=RKchEdHfAOS1jM&tbnid=hN_YhTNJZmMIcM:&ved=0CAUQjRw&url=http://www.gettheguy.co.uk/male-psychology/how-men-think-secrets/&ei=qHtpU6fSLKSsyAHMrYBQ&bvm=bv.66111022,d.cGU&psig=AFQjCNGdPFGRSs78FEdw3z054ySYscrEaQ&ust=1399508248859468

Key challenges for mid-size enterprises

22

Q: Besides data growth, what are your organization's most pressing storage challenges or

problems today?

EASE

OF USE

RPO/RTO

B/U WINDOW

Source: IDC, 2013


Disk and tape

Targeted flash usage

High availability

Storage efficiency, replication

Single pass backup options

Snapshot integration

Workflow automation

Encryption

Recovery in place

Virtual, physical and cloud

Centralized management

23

New technologies New architectures

Small and medium businesses

need comprehensive simplicity

Backup, DR and archive

should not be separate solutions

Data growth and economics are

driving a more unified approach



Public cloud workloads

0% 5% 10% 15% 20% 25%

HR / Talent Mgt

Middleware

Back Office

Application platform/development

Archiving

BI and analytics

Infrastructure: Servers/Storage, IaaS

Datacenter & systems mgt

Dataintegration

Databases

Security

CRM

Backup

Content management

Collaboration

Office productivity

File sharing

E-mail/calendar/diary

2013

24

Source: IDC’s 2013 Software Survey


Thoughts to consider

25

Emerging trends are impacting data protection– Increasingly stringent SLA and HA requirements

– Backup and DR tasks migrating to IT generalists

– Utilization of cloud technologies where appropriate

The bar has been raised on baseline data

protection functionality– Flash, storage efficiency options, single pass protection

– Comprehensive coverage and API support, flexible recovery options

The efficiency mantra: Consolidate, Standardise

and Automate – very pertinent to data protection,

HA and DR



Legal

Copyright © 2015 Arcserve (USA), LLC and its affiliates and subsidiaries. All rights reserved. Microsoft, Windows, Windows Azure, Windows Server, Hyper-V, Active Directory, SQL Server, and SharePoint are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered trademark in the United States and other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. IBM, Lotus, Domino, AIX and Informix are trademarks of International Business Machines Corp. in the United States, other countries, or both. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

THIS PRESENTATION IS FOR YOUR INFORMATIONAL PURPOSES ONLY. Arcserve (USA), LLC assumes no responsibility for the accuracy or completeness of the information. TO THE EXTENT PERMITTED BY APPLICABLE LAW, Arcserve (USA), LLC PROVIDES THIS DOCUMENT “AS IS” WITHOUT WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. In no event will Arcserve (USA), LLC be liable for any loss or damage, direct or indirect, in connection with this presentation, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if Arcserve (USA), LLC is expressly advised of the possibility of such damages.