NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How We Learn: Developing Expertise at NASA

February 27, 2008

Dr. Ed HoffmanMatt Kohut

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

Data Gathering

Masters Forum 14 - April 2007We divided 70 NASA master practitioners into small groups andasked them to answer one question: how do you learn how to doyour job?

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #1

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #1 (mind map)

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #2

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #2 (mind map)

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #3

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #3 (mind map)

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #4

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn #4 (mind map)

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? ?#5

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn #5 (mind map)

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #6

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #6 (mind map)

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #7

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

How Do We Learn? #7 (mind map)

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

ExperienceExperience

EducationEducation

0

Training courses

Continuing ed./prof. development

Grad school/advanced degree

Hands-onopportunitiesMistakes/

failures

Water coolerconversations

20 3010YEARS ON THE JOB

College

IMP

OR

TAN

CE

Mentors

Personal network

Teamwork

Action learning

Learning Continuum

NASA Academy of Program/Project & Engineering Leadershiphttp://appel.nasa.gov

Request for Data

• How do you learn?• How does your project team learn?