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“We worked with a lot of Excel sheets and our
reports were based on data that was
sometimes as much as six to eight weeks
old”.
This meant the costly outsourcing of IT
infrastructure to join together the multiple legacy
solutions that made up the reporting process. “Our
primary goal is for management to make correct and
informed business decisions at the right time”, says
Driss Ousji, Head of Reporting at Wooncampagnie.
As normalising the data required an
external specialist, a modern solution
was needed to not only decrease
reporting time, but to reduce costs
spent generating the report that
were not even based on the most
up-to-date data available.
The Challenge
With a clear strategy to base
decision making on good quality
information, the lengthy reporting
process was in need of modernising.
With the industry standardisation
Housing Case Study
Based in Holland, Wooncompagnie manage over 14,500 homes
with importance placed on making socially motivated, rather
than profit-oriented, decisions while ensuring tenants have a
reliable landlord. With a social mission to provide quality,
affordable housing, extra steps are taken to ensure better
understanding of the local community to ensure the correct
decisions are made to further develop the surrounding area.
and benchmarking based on Housing Enterprise
Reference Architecture (VERA) and Corporation
Reference Architecture (CORA), using key
performance indicators (KPIs) was a necessity to
measure performance.
Key Benefits
Reduced reliance on external analysts
Faster reporting time
Increased data visibility for up-to-date information
Thanks to CXAIR we spend less time
collecting data and we can spend more time on
the analysis thereof. Managers can click through from a KPI
dashboard to the underlying information to see what’s
going on.
Due to CXAIR’s flexible nature, the
VERA KPIs for management, regulators
and partners were quickly established,
with CXAIR unifying data from the
Navison database and other sources for
a far more up-to-date output of key
information.
With the search technology that powers
CXAIR a far more modern approach that
does not rely on pre-aggregating data,
sub-second response times when
drilling down to a granular level are
possible.
On the subject of big data, Van Iersel
claimed that “by choosing CXAIR we have
already pre-empted these developments.
We are ready for the future”.
“Thanks to CXAIR we spend less time
collecting data and we can spend more time
on the analysis thereof. Managers can click
through from a KPI dashboard to the
underlying information to see what’s going
on.”
Ousji went on to praise the time saving
that a successful CXAIR implementation
has achieved.
With a demo of CXAIR from Systemation
impressing in a KPI demo, the
functionality and ease-of-use stood out
from the other solutions. Michael can
Iersel, Head of I&A noted how “the proof
of concept team came on site and
demonstrated the solution in only a
couple of days. That appealed to us
strongly.”
The Solution
Housing Case Study
Steve RajuIT Manager
DHG
