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XPECT QR Enhance the Guest Experience with the “Voice of the Customer”

How To Get Unlimited Surveys and Capture Email Using QR Codes

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Page 1: How To Get Unlimited Surveys and Capture Email Using QR Codes

XPECT QREnhance the Guest Experience with the

“Voice of the Customer”

Page 2: How To Get Unlimited Surveys and Capture Email Using QR Codes

What You Will Learn

•Utilize new technology to grow your business.

1. Get anonymous feedback from your customers.

2. Build an email database with no labor on your end

3. Identify opportunities to increase sales

• Create a system that generates repeat visits and sales

• Build your great Guest Experience

Page 3: How To Get Unlimited Surveys and Capture Email Using QR Codes

Benefits of a great Guest Experience•Build customer loyalty•Build your business through “Word of Mouth”•Lessen the need to rely of deep discounts•Build your “Brand”

Page 4: How To Get Unlimited Surveys and Capture Email Using QR Codes
Page 5: How To Get Unlimited Surveys and Capture Email Using QR Codes

Consumer Sentiments on 41 Topics

•Randomizer asks 8 questions per survey•Over time, sentiments will

be built on 41 topics•Ability to add or change

questions•Database built from

consumer input. No labor on your end•Voucher Certificate

generates additional sales

Page 6: How To Get Unlimited Surveys and Capture Email Using QR Codes

Drive Repeat Sales

•Thank your customers for their feedback

•Generate repeat visits

Page 7: How To Get Unlimited Surveys and Capture Email Using QR Codes

Feedback Reports on Each Topic

Page 8: How To Get Unlimited Surveys and Capture Email Using QR Codes

Feedback Reports Over Time

Page 9: How To Get Unlimited Surveys and Capture Email Using QR Codes

Individual Consumer Feedback

•Ability to see surveys by consumer•Each survey is time stamped to associate it with a shift•Ability to send email to consumer, right out of the system

Page 10: How To Get Unlimited Surveys and Capture Email Using QR Codes

Xpect QRVoice of the Customer Feedback

•Utilize Xpect QR Code technology to generate feedback•Xpect Randomizer positions 8 questions per

survey

•The Xpect Survey System generates •Consumer sentiments over 41 topics•Builds a consumer database•Email communication vehicle built in•Savings voucher generates additional

purchase

Page 11: How To Get Unlimited Surveys and Capture Email Using QR Codes

Xpect Results with Xpect QR

•Build The Guest Experience

1. Listen to your customer2. Implement operational improvements3. Identify training needs for your FOH

staff.4. Increase sales of appetizers, desserts

and drinks• Increase overall check averages.• Build a consumer database

Page 12: How To Get Unlimited Surveys and Capture Email Using QR Codes

Xpect QR Pricingwww.xpectqr.com

•Gold•Base program for 1 year of unlimited surveys•$19.99 per month or $199 ( 20% Savings)

•Silver •Base program for 1 year of unlimited surveys•100 custom table tents•$29.99 per month or $299 ( 20% Savings )

•Platinum•Base program for 1 year of unlimited surveys•100 custom table tents•Quarterly Coaching calls to review results•$49.99 per month or $499 ( 20% Savings )

Special Offer

30 Day Free Trial

Page 13: How To Get Unlimited Surveys and Capture Email Using QR Codes

8625 Richardson Rd. Commerce Twp., MI 48390

Office: (248) 960-1683 Toll-free: (866) 297-5972 Fax: (248) 960-9405 Email: [email protected]