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Brightcove Inc. Video + Brightcove = Business ROI 1 Kieran Farr [email protected] m

How to Invest in Video and Demonstrate Marketing ROI

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Page 1: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc.

Video + Brightcove = Business ROI

1

Kieran [email protected]

Page 2: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc.

INTRO

2

Who are you?

Page 3: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc.

INTRO

3

My company paid for the trip?

Learn new things?

See cool new tech?

Learn how to make money?

Why are you here?

Page 4: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc.

INTRO

4

Who am I?

Page 5: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc.

INTRO

5

• Why is video important?• What videos do we need to make?• How to create video?• How to drive action from video?• How to measure results?

What are we talking about today?

Page 6: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc.

INTRO

6

Why do we care about video?

Billions of Views 79% of the Internet 65% CTR Increase

Page 7: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc. 7

157% 105% 2x

Video is one of the most powerful ways to drive marketing results

increase in ORGANIC TRAFFICfrom search engines

increase in TIME ON SITE the OVERALL CONVERSIONfrom sites without video

INTRO

Page 8: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc.

INTRO

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Video changes minds

Video drives action

Video is measurable

Why do we care about video?

Page 9: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc.

JOURNEY

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Where is video used in the customer journey?

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Awareness• Shorter, high quality videos• Explainers, thought leadership,

stats and fact animations• Teasers for social media• Social sharing buttons in player

Engagement• Longer, detailed content

for researchers• How to, product demos,

customer success stories• Gate video with lead forms mid

or post roll• Integrate with MAP and CRM

Conversion• Product-specific content• Integrate with CRM• Shoppable video players• Place video by the order button

Retention• High quality product support videos• Related video pathways• Tie video with personalization

on website

Advocacy• Customer testimonials• UGC• Attach to a social community

GOALSSWhat are you trying to accomplish?

Page 11: How to Invest in Video and Demonstrate Marketing ROI

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Awareness• Shorter, high quality videos• Explainers, thought leadership,

stats and fact animations• Teasers for social media• Social sharing buttons in player

Engagement• Longer, detailed content

for researchers• How to, product demos,

customer success stories• Gate video with lead forms mid

or post roll• Integrate with MAP and CRM

Conversion• Product-specific content• Integrate with CRM• Shoppable video players• Place video by the order button

Retention• High quality product support videos• Related video pathways• Tie video with personalization

on website

Advocacy• Customer testimonials• UGC• Attach to a social community

CONTENT

Which ones are for you? (Pick 2-4)

Page 12: How to Invest in Video and Demonstrate Marketing ROI

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• Support• Testimonials• Explainer• Teaser

Start with the easiest content to make.CONTENT

EASY

HARD

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Brightcove Inc. 13

ScreencastPRODUCTION

Quicktime Player (free)You already have this!

AirServer:https://www.airserver.com/Download/MacPCX-Mirage:http://www.x-mirage.com/x-mirage/Reflector:http://www.airsquirrels.com/reflector/

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Brightcove Inc. 14

Mobile RecordingPRODUCTION

HD Camera

Audio First!

Page 15: How to Invest in Video and Demonstrate Marketing ROI

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Distribute widely and wiselyPUBLISH

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Video Analytics and ROI

Macro level analytics• Total views• Referral sources

Micro level analytics• User identification• Conversion event• Time viewed

ANALYTICS

Page 17: How to Invest in Video and Demonstrate Marketing ROI

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Brightcove Platform

CMS

Marketing AutomationCustomer Relationship Management

EmailSocial Platform Interactive, CTA, forms

1:1 Personalization Profiling and Targeting

Internet Of

Things

TECH

Integrating Video With Your Tech Stack

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Brightcove Ecosystem | Marketers

INTERACTIVE VIDEO

CONTENT MANAGEMENT SYSTEMS

MARKETING AUTOMATION PLATFORMS

CUSTOMER RELATIONSHIP MANAGEMENT ANALYTICS SOCIAL

CONTENT DELIVERY NETWORKS

DISTRIBUTION & SYNDICATION

CAPTIONS & TRANSCRIPTS

Page 19: How to Invest in Video and Demonstrate Marketing ROI

Brightcove Inc.

TAKE AWAY

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What is your next step?

Page 20: How to Invest in Video and Demonstrate Marketing ROI

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Thank you!Come see us at Booth #246 [email protected]

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