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James Nicolson, Product Manager| Nim Parmar, Marketing Coordinator How to Leverage Your LMS Data to Make Better Business Decisions EMPOWER TALENT

How to Leverage Your LMS Data to Make Better Business Decisions

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Page 1: How to Leverage Your LMS Data to Make Better Business Decisions

James Nicolson, Product Manager| Nim Parmar, Marketing Coordinator

How to Leverage Your LMS Data to Make Better Business Decisions

EMPOWER TALENT

Page 2: How to Leverage Your LMS Data to Make Better Business Decisions

About James

James NicolsonProduct Manager

Nimritta ParmarMarketing Coordinator

Page 3: How to Leverage Your LMS Data to Make Better Business Decisions

• Audio• Question box• Poll questions• Post-webinar survey• Recording and slides

Housekeeping

Page 4: How to Leverage Your LMS Data to Make Better Business Decisions

Agenda

1.What is Learning Analytics?2.Approaching Your LMS Data3.Techniques for Implementing Learning Analytics4.Case Study: Learning Analytics in Action

Page 5: How to Leverage Your LMS Data to Make Better Business Decisions

Poll Question

Does your organization currently have a learning analytics system in place?

● Yes, and we are happy with it.● Yes, but it needs improvement.● No, and we don’t want one.● No, but we need one.

Page 6: How to Leverage Your LMS Data to Make Better Business Decisions

TITLE SLIDE

What is it?

Page 7: How to Leverage Your LMS Data to Make Better Business Decisions

What is Learning Analytics?

MeasurementCollection

Analysis Reporting

Page 8: How to Leverage Your LMS Data to Make Better Business Decisions

Let’s use an analogy

● Website visits● Page views● Page open/ closes● Many other events

● Course progress● Content interactions● Quiz results● Course completion rate

Learning Management System

Page 9: How to Leverage Your LMS Data to Make Better Business Decisions

Does your organization currently have a budget for learning and analytics solutions and technologies?

• Yes, we do• No, we do not

Poll Question

Page 10: How to Leverage Your LMS Data to Make Better Business Decisions

From 2015 – 2016:

• 43.75% of corporate organizations increased their budget for learning analytics solutions

• 56.25% kept it the same• 0% decreased their budget

Some interesting statistics

Page 11: How to Leverage Your LMS Data to Make Better Business Decisions

TITLE SLIDE

Making Sense of Your Learning DataApproaching

Your LMS Data

Page 12: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

Why?The outcome of the analysis of data, is information

Page 13: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

Start with a strategy

The outcome of the analysis of data, is information

Why?

Page 14: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

What are you trying to achieve? Instead of starting with what data you could or should access, start by working out what business goal you are looking to overcome.

The outcome of the analysis of data, is information

Why?Start with a strategy

Page 15: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

What?

The outcome of the analysis of data, is information

Page 16: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

Choosing the right KPI’s relies on a good understanding of what is important to an organization

The outcome of the analysis of data, is information

What?Use KPI’s (Key Performance Indicators) to measure success

Page 17: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

What?Some common KPI’s:

Course completion ✔

Grade ✔

Activity Score ✔ Quiz attempts ✔

Progress tracking ✔

Courses purchased ✔

Site logins ✔

Time spent engaged ✔

Page 18: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

How?

The outcome of the analysis of data, is information

Page 19: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

Identify the analytics solution that allows you to access, manipulate and present your learning information to your requirement.

The outcome of the analysis of data, is information

How?

Page 20: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

Identify the data you need to answer these questions.

The outcome of the analysis of data, is information

How?

Focus on identifying the data that will help answer your most pressing questions, and deliver on your strategic objectives.

Page 21: How to Leverage Your LMS Data to Make Better Business Decisions

TITLE SLIDETechniques for Implementing Learning Analytics

Page 22: How to Leverage Your LMS Data to Make Better Business Decisions

1. Approach your data through chunks of time

Techniques for Implementing Learning Analytics

Page 23: How to Leverage Your LMS Data to Make Better Business Decisions

2. Make an ongoing data plan• Analysis of your data on a regular basis is the best way to

measure improvements and outcomes

Techniques for Implementing Learning Analytics

Page 24: How to Leverage Your LMS Data to Make Better Business Decisions

3. Have a vision for your data• How do you want your data to be presented?

Techniques for Implementing Learning Analytics

Page 25: How to Leverage Your LMS Data to Make Better Business Decisions

4. How do you want to communicate and share your data?

Techniques for Implementing Learning Analytics

Page 26: How to Leverage Your LMS Data to Make Better Business Decisions

5. Have a system in place for reflection and feedback

Techniques for Implementing Learning Analytics

Page 27: How to Leverage Your LMS Data to Make Better Business Decisions

1.Start with a strategy 2.Use KPI’s to measure success3.Identify a reporting/analytics solution that gives you the

tools to achieve your goals.4.Approach your data through increments of time5.Have an ongoing data plan 6.Use charts to summarize your data7.Feed enhancements back into the learning system

Key takeaways

Page 28: How to Leverage Your LMS Data to Make Better Business Decisions

Most organizations lack the skills,and knowledge needed to use learning

analytics.

Common Challenge:

Page 29: How to Leverage Your LMS Data to Make Better Business Decisions

Data and analytics technologies such as LMS reporting solutions help bridge the

gap in skills. Organizations with these technologies in place are able to leverage

analytics without hiring designated employees.

The Solution: Technology

Page 30: How to Leverage Your LMS Data to Make Better Business Decisions

Totara & Moodle are 80% more cost

effective

Managed cloud hosting reduces

your IT operating costs by more than

40%

Over 12 years of experience and 600 customer

implementations

We Accelerate Learning Performance

Page 31: How to Leverage Your LMS Data to Make Better Business Decisions

Zoola

Page 32: How to Leverage Your LMS Data to Make Better Business Decisions

Case Studies: Learning Analytics in Action

Page 33: How to Leverage Your LMS Data to Make Better Business Decisions

Case Study: Fluidigm

Already, we are seeing a growing enthusiasm for our ability to streamline and benchmark training that can be applied equally across all groups.

Nimritta Parmar
[email protected] - do you have examples of reports that Fluidigm and Freedom mobile are using? I wonder if we can include some of these here, just at a very high level, without giving away too much information.
Page 34: How to Leverage Your LMS Data to Make Better Business Decisions

Case Study: Freedom Mobile

We can now make better business decisions in terms of prioritizing projects, standardizing, and processing. If we need to have a resolution for reinforcement, we can act quickly. This is a big plus for us in terms of business effectiveness.

• Freedom Mobile (formerly Wind Mobile)

Page 35: How to Leverage Your LMS Data to Make Better Business Decisions

Clients who are using data and analytics

Page 36: How to Leverage Your LMS Data to Make Better Business Decisions

Corporate & Technology clients

Page 37: How to Leverage Your LMS Data to Make Better Business Decisions

Healthcare & Education clients

Page 38: How to Leverage Your LMS Data to Make Better Business Decisions

Don’t be shy!

Any Questions?

Page 39: How to Leverage Your LMS Data to Make Better Business Decisions

• Resources will be sent out in our follow-up email• PowerPoint• Recording• Satisfaction Survey

Next Steps

Page 40: How to Leverage Your LMS Data to Make Better Business Decisions

TOLL FREE +1.877.700.1118

EMAIL [email protected]

WWW LAMBDASOLUTIONS.NET

Page 41: How to Leverage Your LMS Data to Make Better Business Decisions

What is Learning Analytics?

“An educational application of web analytics aimed at learner profiling, a process of gathering and analyzing details of individual student interactions in online learning activities.

Nimritta Parmar
A more encompassing definition - we bring more than this with Zoola.
James Nicolson
I think we can remove this slide and just have the next one
Page 42: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

Identify your targets

The outcome of the analysis of data, is information

What?

Page 43: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

If you could only work on improving one or two areas, which would you choose?

The outcome of the analysis of data, is information

What?Identify your targets

Page 44: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

Focus on identifying the data that will help answer your most pressing questions, and deliver on your strategic objectives.

Identify the data you need to answer these questions.

The outcome of the analysis of data, is information

How?

Page 45: How to Leverage Your LMS Data to Make Better Business Decisions

Approaching your LMS Data

This ensures you are collecting and measuring only what you need to answer your questions.

The outcome of the analysis of data, is information

How?Which questions do you need to answerin order to achieve your goals?

Nimritta Parmar
Screenshots of Zoola
Page 46: How to Leverage Your LMS Data to Make Better Business Decisions

Outcomes

• Learner engagement – Monitoring how active learners are in a course

• Learner intervention – Identifying opportunities to jump in for struggling learners based on analyses of their learning data

Techniques for Implementing Learning Analytics

Page 47: How to Leverage Your LMS Data to Make Better Business Decisions

If your data reveals that learners are spending a lot of time in courses, but their scores are still low, you can deduce that retention of learning material is low (Learner Intervention).

Adjust the learning process by including elements that might increase retention, like video, or face-to-face sessions, and monitor data to see how retention increases (Learner Engagement).

Outcomes

Techniques for Implementing Learning Analytics

Page 48: How to Leverage Your LMS Data to Make Better Business Decisions

Analyzing learning data to make better business decisions

We can now make better business decisions in terms of prioritizing projects, standardizing, and processing. If we need to have a resolution for reinforcement, we can act quickly. This is a big plus for us in terms of business effectiveness.

• Freedom Mobile (formerly Wind Mobile)