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IBM Innovate 2014 sessom
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Understanding DevOps Session IDR-1988
Sanjeev Sharma IBM WorldWide Lead – DevOps Technical Sales [email protected] DevOps Blog: http://bit.ly/sdarchitect @sd_architect Author: DevOps For Dummies – http://ibm.co/devopsfordummies Eric Minick IBM DevOps Evangelist [email protected] @EricMinick Author: Application Release and Deploy For Dummies
© 2013 IBM Corporation
Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
Agenda
• Why DevOps? • What is DevOps? • Adopting DevOps
o People o Process o Technology
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CEOs identify technology as the most important external force impacting their organizations – again
Source: IBM Institute for Business Value, The Global CEO Study 2013. Question: “What are the most important external forces that will impact your organization over the next 3 to 5 years?”
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Technology Factors
Market Factors
Macro-economic Factors
People Skills
Regulatory Concerns
Socio-economic Factors
Globalization
Environmental Issues
Geopolitical Factors
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CEO Studies 2004–2013
External forces that will impact the organization
Software delivery Intelligent/
Connected Systems Software component in smart products driving increased value and
differentiation
Big Data Insights on new products by more efficiently interpreting massive quantities of data
Cloud Demand for apps requires fast, scalable environments for dev and test, as well as production
Instrumented Products Industry requirements demand faster response to regulations and standards, with traceability
and quality
Social Business Broader set of stakeholders
collaborates to deliver continuous innovation
and value
Mobile Modern workforce expects constantly
updated software to connect to enterprise
systems
Software delivery is at the heart of today’s top technology trends
HOW DO WE GO FASTER?
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Agile?
Agile and Continuous Integration 90s - 2004
2001 2003 2005
Prac
tices
/
Met
hodo
logy
To
ols
1999
Some Agile Focused Work Item Tracking
2005-2010: To the Enterprise!
Agile in 2006-2011
Agile (Scrum) • Larger teams • Cross functional • Standardized • Distributed
… but Agile didn’t help with Ops
A lack of continuous delivery impacts the entire business enterprise in the new reality of “Systems Of Interaction”
>45% of customers experience
production delays
>50% of outsourced projects fail to
meet objectives
>70% of budgets devoted
to maintenance and operations
4-6 weeks
to deliver even minor application changes
to customers
Systems of Interaction
Continuous client
experience Partner
value chain Cloud-based
Services
Systems of Engagement Systems of Record
Operations Rapid app releases impact
system stability and compliance
Suppliers Delivery in the context of
agile
Development/Test Speed mismatch between faster moving front office and slower moving back office systems, delaying time to obtain feedback
Line-of-business Takes too long to introduce or make
changes to mobile apps and services
HR
DB ERP
MF iSeries
CRM
Agenda
• Why DevOps? • What is DevOps? • Adopting DevOps
o People o Process o Technology
DevOps is a Philosophy
Source: http://virtualplatosacademy.blogspot.com/p/great-philosophers.html
Getting Started - The Critical Measure of DevOps Success The Hidden Factory Opportunity
Overhead Productive
80%
20%
50%
50%
Hidden Factory= additional value you could create if you eliminated waste and redirected those resources at innovation
DevOps Transformation
The Big Sources of Wasted Efforts: Find the Hidden Factory Forrester Research study finds an average 3x project capacity after implementing DevOps
Type of Waste Create Feature Deliver Feature
Unnecessary Overhead
Communicating ideas/knowledge Supporting Artifacts
Communicating between development and operations
Unnecessary Re-work
Tasks assigned back to developers from testing and usage
Tasks assigned back to developers from production rollbacks
Over-production Unnecessary functionality produced Unnecessary hardware, data center, personnel
Forrester Consulting: Total Economic Impact of IBM DevOps The study analyzed several development teams and found that the group, on average, went from delivering 10 projects in Year 1 before implementing IBM DevOps, to 20 projects in Year 2, to 30 projects in Year 3 — all without having to add additional developer headcount. And the developers were happier, less stressed, and had a greater feeling of accomplishment.
DevOps approach: Apply Lean principles accelerate feedback and improve time to value
Line-of-business
Customer
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1. Get ideas into production fast 2. Get people to use it 3. Get feedback
Adopt DevOps approach to continuously manage changes, obtain feedback and , deliver changes to users
Change speed must be an asset, Not an anchor
Non-Value-added waste Value-added production work
Lean Transformation
Business Outcomes and Operational Objectives
§ Faster Time to Value – Reduced cycle times – Industrialization
§ Improved predictability – Operational excellence – Uncertainty reduction
§ Improved customer satisfaction – Customer alignment – Transparency in real time
§ Improved efficiency – Waste reduction, reduced overhead, rework, overproduction – Capex / Opex optimization
IBM DevOps Adoption Model Practices, tools and services to plan and execute a staged adoption of DevOps to improve business outcomes
Feedback Cycles
Productive Waste
Efficiency
Steer Product-based
Agile
Automated
Collaborative
Optimizing
More Predictable
More Transparent
More Continuous
Process-based
Process-heavy
Manual
Silo-ed
Develop/Test
Deploy
Operate
Inefficient Leaner Leaner and Smarter
Map your Bottlenecks
Idea/Feature/Bug Fix/ Enhancement
Production
Development Build QA SIT UAT Prod
PMO
Requirements/ Analyst
Developer
Customers Line of Business
Build Engineer
QA Team Integration Tester User/Tester Operations
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Infrastructure as Code/ Cloud Patterns
Feedback
Customer or Customer Surrogate
Metrics - Reporting/Dashboarding
Tasks
Artifacts
Key software delivery bottlenecks we must eliminate
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Lack of alignment between IT and business goals
Complexity of languages, tools, and platforms
Poorly integrated teams across the application lifecycle
Lack of automated and scalable testing methods
High cost of setting up and maintaining test environments
Application release process is still error-prone and slow
Lack of centralized incident management and monitoring
Slow or unresponsive to customer feedback
Deploy
Develop - Test
Steer
Operate
Bottlenecks impact delivery cycles, cause rework, and waste resources
The IBM DevOps Adoption Model
IT Org leader Team member
One-on-one guidance on how to improve, from where you are.
How do I determine the best place to
start?
I know where I want to start.
What’s the fastest way to
success?
Inefficient Leaner Leaner and Smarter
Collaborative Silo-ed More Continuous
Process-based
Process-based Agile More
Predictable
Manual Automated More Transparent
Steer
Develop/Test
Operate
Deploy
Optimizing Outcome-based
…
…
…
…
Lean Self-Assessment: http://ibm.biz/devops-lean-assessment
DevOps Fitness Desk in Solution Center EXPO
Practice Self-Assessment: http://ibm.biz/devops-practices-assessment
Consulting Cafe
Agenda
• Why DevOps? • What is DevOps? • Adopting DevOps
o People o Process o Technology
People
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Building a DevOps Culture • Everyone is responsible for Delivery
• Common measures of Success
• Right People are needed
Product Owner
Team Member
Team Lead
Team Member
Team Member
Senior Executives
Users Domain Experts
Auditors
Gold Owner Support Staff
External System Team
Operations Staff
It’s all about the People/Culture
• Organizational Change
‘Shift Left’ – Operational Concerns Build ‘Application aware’ Environments
Environment Sprints
Adopting DevOps in the Enterprise: People/Culture
Agenda
• Why DevOps? • What is DevOps? • Adopting DevOps
o People o Process o Technology
Adopting DevOps in the Enterprise: Process
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• DevOps as a Business Process • A Process to get Capabilities from Ideation to Value
• Apply Lean Thinking to Processes
Key Capabilities 1. Collaborative Development & Continuous
Integration
2. Continuous Business Planning
3. Continuous Release and Deploy
4. Continuous Testing
5. Continuous Feedback
Adopting DevOps in the Enterprise: Process
1. Collaborative Development and Continuous Integration
http://bit.ly/PRQ4a7
Mobile App Developent
Teams
Enterprise Services
Developent Teams
Adopting DevOps in the Enterprise: Process
2. Continuous Business Planning 3. Continuous Release and Deploy 4. Continuous Testing 5. Continuous Feedback
http://bit.ly/PRQ4a7
Adopting DevOps in the Enterprise: Process
Agenda
• Why DevOps? • What is DevOps? • Adopting DevOps
o People o Process o Technology
• Infrastructure as Code/Software Defined Environments
package "apache2" do package_name node['apache']['package'] end service "apache2" do case node['platform_family'] when "rhel", "fedora", "suse" service_name "httpd" # If restarted/reloaded too quickly httpd has a habit of failing. # This may happen with multiple recipes notifying apache to restart - like # during the initial bootstrap. restart_command "/sbin/service httpd restart && sleep 1" reload_command "/sbin/service httpd reload && sleep 1"
/* REXX */ /* REXX BIND processor sample */ trace o Arg PACKAGE DBRM rcode = 0 /* Set BIND options */ SYSTEM = 'DSN9' i = Pos('(', DBRM) len = Length(DBRM) LIBRARY = Substr(DBRM, 1, i - 1) MEMBER = Substr(DBRM, i + 1, len - i - 1) OWNER = 'DEVDBA' ACTION = 'REPLACE' VALIDATE = 'RUN' ISOLATION = 'CS' EXPLAIN = 'NO' QUALIFIER = 'DEVDBA' Call Bind_it Exit rcode Bind_it: /* Create a bind control statement as a single long line. Then */ /* queue that into a FIFO stack */ DB2_Line = "BIND PACKAGE("PACKAGE")" ||, " LIBRARY('"LIBRARY"')" ||, " MEMBER("MEMBER")" ||, " OWNER("OWNER")" ||, " ACTION("ACTION")" ||, " VALIDATE("VALIDATE")" ||, " ISOLATION("ISOLATION")" ||, " EXPLAIN("EXPLAIN")" ||, " QUALIFIER("QUALIFIER")" /* Write the bind control statement to the data queue and execute */ /* DB2I to perform the bind. */ queue DB2_Line queue "End" Address TSO "DSN SYSTEM("SYSTEM")" rcode = RC Return
Adopting DevOps in the Enterprise: Technology
Adopting DevOps in the Enterprise: Technology
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• Common Collaboration Tools • Common Work Item Management Tool
• Dashboards to show status/progress
Develop / Test Deploy Steer Operate
IBM DevOps – Broad set of DevOps capabilities Address bottlenecks across the application delivery lifecycle
Ra#onal Focal Point Ra#onal DOORS NG
Ra#onal Team Concert Ra#onal Lifecycle Integra#on Adapters
Ra#onal Quality Manager Ra#onal Test Workbench Ra#onal Test Virtualiza#on Server InfoSphere Op#m Test Data Management
IBM UrbanCode Release IBM UrbanCode Deploy SmartCloud Orchestrator
SmartCloud Applica#on Performance Management
SmartCloud Control Desk
Continuous Business Planning
Collaborative Development
Continuous Testing
Continuous Release and Deployment
Continuous Monitoring
Continuous Customer Feedback & Optimization
IBM Tealeaf IBM Digital Analy#cs
“IBM has a more comprehensive end-to-end DevOps and ALM
testing integration tool strategy, and the strongest market momentum.” –
Diego Lo Giudice, Forrester Research, January 27, 2014
Implementing a DevOps toolchain
SCM
Build / CI Server
Unit testing Test Automation Test Stubbing
Delivery Pipeline
Environment Configuration
Automated Monitoring
Asset Repository
UrbanCode for Release Automation
IBM UrbanCode Deploy automates the deployment of applications, databases and configurations into development, test and production environments, helping to drive down cost, speed time to market with
reduced risk.
IBM UrbanCode Release is an intelligent collaboration release management solution that replaces error-prone manual spreadsheets
and streamlines release activities for application and infrastructure changes.
https://www.ibmdw.net/urbancode/
Drive down cost Remove manual effort and wasted resource time with push button deployment processes Speed time to market Simple, graphical process designer, with built-in actions to quickly create deployment automation Reduce risk Robust configuration management, coordinated release processes, audits, and traceability
Continuous Delivery Pipeline
Databases Internal Messages
Third-party Services
virtual components
Simultaneously test across
multiple test stages
Dev QA
IBM Rational Test Virtualization
Server
Deploy
Provision
Test
Continuous Testing: Deploy what is ready, Virtualize the rest
IBM UrbanCode Deploy
IBM Rational Test Workbench
{ integrated with
Test Environments
Dynamic Infrastructure
Deploy what is ready, virtualize the rest
Continuously test in production-like env.
Test using real world network conditions n Network
Virtualization
Cloud Portability with Patterns
Cloud Resources (DEV) Cloud Resources (PROD)
Environments
QA ... PROD
World-Wide Banking Application war ddl mq
World-Wide Banking Application war ddl mq
IBM Virtual System Pa2erns OpenStack HOT templates
World-Wide Banking Application war ddl mq
DEV
UrbanCode Deploy Cloud
ApplicaAon Component
Tomcat MySQL JMS WebSphere Liberty DB2 WSMB
SmartCloud Orchestrator
IBM PureApplicaAon System
IBM UrbanCode Deploy
Private Clouds Hybrid Public Clouds
VM VM VM
Using Patterns to define ‘Full Stack’ Environments
What’s required… What the business wants… What a pattern automates…
Patterns of Expertise:
Proven best practices and expertise learned from decades of client and partner engagements
• Pre-defined architecture of an application or Cloud service
• Captures best practices for complex tasks • Optimized into a deployable form for private
or public cloud • Repeatable deployment with full lifecycle
management reducing operational costs
• Organic environments
• Version-aware
• Full-stack engineering
• Composable content
• Cloud agnostic
IBM UrbanCode Deploy with Patterns
HOT document editor & Environment lifecycle management tool
A full-stack engineering solution for designing, deploying, and managing environments
Components
Resources
Heat Templates (HOT) Building
Blocks
HOT Executes on
Next generation pattern development and lifecycle management
OpenStack Heat
Tool
Engine
Platforms
o Provide Software Components right along side infrastructure
o Represent these resources in HOT documents
o Once deployed update either from Heat or UrbanCode Deploy
o Will support Chef, Puppet, etc over time
IBM UrbanCode Deploy & Heat Templates
Improve Delivery Lifecycle with IBM Virtual System Patterns
SCM Build Automation
IBM Endpoint Manager
QA PROD
Provision platform Execute application deployment and manage settings
across environments
Patch/update
Publish build Pull
changes
SmartCloud Orchestrator
Platform Config Management
Environments
Deploy early and often to ensure
higher quality and faster releases
using repeatable, reliable, and
managed automation
DEV DEV DEV DEV
IBM PureApplicaAon System
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§ DevOps Lean Assessment (Beta):
http://ibm.biz/devops-lean-assessment § IBM DevOps Page: http://ibm.com/DevOps § DevOps For Dummies Book:
http://ibm.co/devopsfordummies § Release and Deploy For Dummies Book:
http://ibm.co/1bplaQV § IBM DevOps YouTube Playlist: http://bit.ly/1fiDOtl
Resources
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