CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN 1

Fun Facts

90% of corporate memory exists on paper

70% of “white-collar” worker time is spent processing paper documents

90% are merely shuffled

15% misfiled/misplaced; Half of them get lost

30% used daily contain obsolete information

Professionals spend 5-15% of their time reading information, but up to 50% looking for it

An average document gets copied 19 times

Source: Coopers & Lybrand

CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN 2

Sreedharan Srinivasan, Manager, EIS Architecture & Delivery – GDC

Sreedharan Srinivasan, Manager (EISArchitecture & Delivery), Iron MountainServicesSreedharan is the Manager of Architecture and Delivery Teamat Iron Mountain’s Bangalore Global Delivery Center

Sreedharan has 14 years of IT consulting experiencespecializing in end-to-end DW/BI solutions; Worked in diverseindustries with proven success playing both technical andmanagerial roles.

Currently, he is the Architecture and Delivery Head for EIS/BISgroup of Iron Mountain GDC anchoring Delivery, Architecture,Competency and Operations.

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Content Management Solutions

©2012 Iron Mountain Incorporated. All rights reserved. Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated.

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Agenda

Business Challenges

Address Them

Approach and Architecture

Our Solutions

Q&A

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Business Challenges

Enable compliance with

corporate & external mandates

which imposestandards & regulations

Deliver a complete, integrated,

collaborative platform for information

management

Provide seamless access

to information any time, any

place

Deliver a consolidated

view of information & applications

while managing costs

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and get this …

You better plan!

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Think Inside the Box

*Organizations typically have about 80% of unstructured data and is growing 10-50x than structured data!Source: Wiki

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Something to Think

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Structured versus Unstructured Data

Need a system that delivers the right content to the right person at the right time, and in the right context. Such a system is called Content Management.

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DMS to Address a Variety of Areas

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Scanning

Indexing

ScannedImages/Faxes

Physical Document

Fax

Web Submission

Versioning Security

Audit Reports

Content Search

Workflows

Document Management System

Retention

Disposition

Electronic Records Management

Office Documents

Emails Physical Records Management

Document Management Solutions Overview

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Basic Architecture

Storage Layer

Data Layer

System Layer

Application Layer

Content Data

Web Browser 3rd Party Applications

Authenticate & Access Manage & Deliver

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Our DM Solution - DCS

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DRCMi Solution

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Structuring the Unstructured Data

Gather the metadata, organize and render them to the users so they can locate and retrieve the data.

Content

DocumentType

Owner

Date &

Time

Location&

Size

Category&

Desc

Data

Security&

Policies

Audit&

Status

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Modeling Image Documents – Our Approach

Drivers Models contain customer specific metadata Used in the internal process of the customer Requirements driven Serve many industries Enable end user to decide how to search for retrieval

Model Generic variable – value pair Includes metadata as well as extracted data

Content

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Search and Delivery Options

Search Options Basic Search Criteria (Name, Invoice Number etc.) Advanced Search (Combination of metadata and data) Recently Used Criteria

Retrieval/Delivery Modes Email FTP Physical Media VPN or a Dedicated Connection Iron Mountain Repository or Customer Repository

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A Few Use Cases for Search Criteria

• Invoices scanned on Jan 24 2007 and for ABC

• Invoices more than $100,000

• Presentation from a seminar at San Jose, CA

• Documents that are older than 2 years

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Some of our DMS and CM Solutions

• Image on Demand

• X-rays on Demand

• Digital Capture Solution (DCS)

• Digital Record Center for Images (DRCi)

• Digital Record Center for Medical Images

CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN

Sreedharan SrinivasanManager(EIS Architecture & Delivery)Iron Mountain Services

Data Dynamics Information Excellence Spring 2012 Summit

Document and Content Management & Modeling

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Questions