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David Smith, Vice President and General Manager, Radisys, presents how Conferencing Service Providers can add value to Unified Conferencing solutions.
Citation preview
Integrated Conferencing Solutions Driving New Revenues and Profits
by Embracing Industry Trends
David Smith VP and GM – Radisys Media Server Business Unit
October 11, 2011
2 Copyright © 2011 – RadiSys Corporation
Conferencing Industry Market Trends
Ongoing effects of tough economy.
• Businesses scrutinizing business travel for meetings
Business instead embracing conferencing • Cheaper alternative to business travel.
Good news for CSPs!
• Conferencing Minutes of Use (MoU) continues to grow.
CAGR 12.2%
(B)
($B)
CSP Revenue Growth
3 Copyright © 2011 – RadiSys Corporation
Industry Challenges
Competition between CSPs is driving down Price per MoU.
• CSPs with older infrastructure are feeling margin squeeze
Hosted conferencing providers facing substitutes like Enterprise UC or “Free”
4 Copyright © 2011 – RadiSys Corporation
CSPs need solutions that embrace industry trends
TDM Voice
Fixed
Audio Video
Mobile
VoIP
Hosted Managed,
Cloud
Conferencing Collaboration
5 Copyright © 2011 – RadiSys Corporation
TDM
Interfaces
Integrated
Conferencing
Solution
IP Media Server
(MRF)
AS
IP Architecture Flexibility Managed Services both on-premise & in the Cloud
Collaboration
Service Provider
PSTN Legacy
Circuit Access 2G
Cellular
TDM
IP
Conferencing
Service Logic
SBC
MGW
LTE Smartphone with App
Laptop with
VoIP Client
PSTN Phone
IP Access
IP Phone
Enterprise Location
Web-based Moderator GUI
Enterprise
UC Platform
UC Desktop Tools
CSP Managed
AS/MS
LTE
Mobile
Media
Processing
Internet, IP VPN
PSTN, 2G Mobile
6 Copyright © 2011 – RadiSys Corporation
IP Media Server
(MRF)
Emerging Trend Cloud Media Processing
Collaboration
Service Provider
Collaboration
Service Provider
Conferencing
Application
Server
• Cloud Services is a
• Business Model 1st
• Technical Model 2nd
• Potential Financial
Benefits for CSP:
• Lower CapEx
• Better Cash Flow
• Minimized Depreciation
• Public, Private, or Hybrid
• Challenge is maintaining
real-time performance
across the cloud
Media Services
Provider
Virtualized
Media
Resources
Media Processing as a Service (MPaaS)
Conferencing
Application
Server
Today’s CSP with
Integrated IP Solution
Future CSP
leveraging MPaaS
7 Copyright © 2011 – RadiSys Corporation
Collaboration
Service Provider
Integrated
Conferencing
Solution
Customer Care
Network Operations
Billing
Integration with Desktop Productivity Tools
Distributed Architectures with Unified Communication (UC) Systems
IP-based Service Platforms provide flexibility for rapid UC integration
MRF Cloud-based
UC Offerings
AS
Service Creation Environment (SCE)
8 Copyright © 2011 – RadiSys Corporation
Video Conferencing Alternatives and Challenges
Enterprise Video Collaboration Solutions
• Outstanding immersive SD/HD/Telepresence capabilities for
execs who can afford it, and HQ employees…
• … but tend to be expensive
• How do you extend this to customers and remote workers?
Free Video Conferencing
• Peer-to-Peer Technology
• Proprietary solutions with limited ubiquitous appeal…
• … but inconsistent quality
How can a CSP use an Integrated Conferencing
Platform to offer Hosted Video Services?
9 Copyright © 2011 – RadiSys Corporation
Integrating Conferencing Solutions Migration Path to Hosted Video Conferencing
Enterprise VPN Service Provider
Hosted
Video Conferencing
Remote Participants
• Road Warriors
• Suppliers
• Customers
100’s Millions Endpoints Few Million Endpoints
Enterprise
Video Conferencing
HD or Telepresence MCU Equipment
Desktop UC
HD Room System HD Telepresence
Media
Control
Home Office
Laptop on the Road
LTE Mobile
Integrated
Conferencing
Solution
MRF
Video Conferencing
AS
10 Copyright © 2011 – RadiSys Corporation
Integrated Conferencing Solutions Key Benefits
Economical • Better Margins, Lower TCO
Flexible • IP-based architecture allows integration with Enterprise UC systems,
web portals, OSS/BSS
• Migration path to IP video conferencing
Reliable • Supports multi-site distributed architectures for resiliency
Differentiated • Service Customization with SCE (Recreate existing TUI call flows)
• Voice Quality Enhancement
Scalable • Start small, but grow to thousands of ports
• Scalable with emerging cloud media services.
Integrated • Complete turnkey solution, with open IP-based flexibility
11 Copyright © 2011 – RadiSys Corporation
Summary
IP-based Integration Conferencing Solutions
• Proven benefits in Tier1 deployments
• Migration to emerging and smaller CSPs well underway
CSPs have many opportunities to add value to UC
solutions
• Managed Enterprise-based or Hosted Network/Cloud-based,
• UC Integration via API.
Same platform provides migration path to hosted
video conferencing
RadiSys is a leading supplier of integrated solutions
for the conferencing industry.
12 Copyright © 2011 – RadiSys Corporation
Thank You!
Questions?
David Smith VP & GM
RadiSys MSBU [email protected]
Convedia
CMS-3000
Media Server
Convedia
CMS-9000
Media Server
Convedia
Software
Media Server
SIPware
Reservationless
Conferencing
SIPware
Event
Conferencing
RadiSys Integrated Conferencing
13 Copyright © 2011 – RadiSys Corporation