Interconnect AnalyticsInterconnect Analytics

ENSURE SERVICE QUALITY, MONITOR AND ENFORCE SLAs FOR INTERCONNECT TRAFFIC

Network InsightNETWORK

INSIGHT

As interconnect traffic represents a major share

of any operator’s revenue, it is vital for network

operators to monitor compliance of Service

Level Agreements (SLAs) and ensure service

quality and customer experience.

Interconnect traffic is a high-value revenue

contributor for any operator. A properly

functioning interconnection solution helps the

interconnect department to monitor the level of

quality received and delivered to partners.

TARGET GROUPS

With Polystar’s Interconnect Analytics solution,

the interconnect operations team will have

secure comprehensive insight into interconnect

service performance and exchanged traffic

volumes, as well as the tools necessary for

proactive troubleshooting of the interconnected

networks.

www.polystar.com | +46 8 50 600 600 | marketing@polystar.com© Polystar 2014

KEY BENEFITS

Help operators maximise Interconnect revenues

Enhance trust and loyalty with existing interconnect partnerships by proactively managing and sharing facts regarding delivered quality. The solution enables operators to perform one-by-one comparison of the interconnect partners performance and conformance with the agreed SLAs

Explore new business opportunities and enable rapid business decisions based on hard facts. Interconnect Analytics assists operators to detect and address Interconnect revenue leakage by analysing incoming or outgoing traffic and service volumes. It assures maximised revenue streams by performing proactive best value traffic re-routing

Interconnect Analytics

InterconnectDepartment

www.polystar.com | +46 8 50 600 600 | marketing@polystar.com© Polystar 2014

The Interconnect Analytics solution collects information about all interconnect traffic and provides near real-time, historical and trend-based reporting and alarming on Key Performance Indicators KPIs from interconnect trunks – per carrier, per destination, per source or any combination thereof. The intuitive user interface presents interconnect quality information in real-time, enabling rapid re-routing should any interconnect partner not meet stated and agreed performance levels.

An easy to use GUI gives full access to all events, KPIs, reports and keys included in Interconnect Analytics. The KPIs cover both Answer Seizure Ratio (ASR) and Network Effectiveness Ratio (NER) for outgoing and incoming traffic, call volumes, conversation time, protocol error, signalling volume etc. and can be used in conjunction with pre-defined and configurable keys.

SOLUTION OVERVIEW

www.polystar.com | +46 8 50 600 600 | marketing@polystar.com© Polystar 2014

SLA REPORTING AND ALERTING

The Network Interconnect reporting packages

are ideal for the monitoring, proactively

management and verification of SLAs and

to send alerts by using KPI-based alarms.

Predefined KPIs help operators to verify the

traffic volumes, network performance of the

interconnect partners, Quality of Service or any

other SLA parameter. This verification can be

performed while using predefined reports and

dashboards or viewed from the activity of alarms.

To simplify internal processing and reporting,

scheduled dashboards are commonly used to

send information to the appropriate manager

by mail on a regular basis.

The Interconnect Analytics solution provides

detailed interconnect data used to:

Evaluate the performance, quality and

volume of incoming and outgoing

interconnect traffic and services

Verify Interconnect settlements by

calculating their basis in incoming and

outgoing national and international traffic

Quickly identify, troubleshoot and resolve

interconnect traffic and service

performance / quality issues

Monitor carrier Preselect quality and

usage

Monitor and generate reports on link

statistics based on Q.752 as well as

unsuccessful calls for ISUP as specified

in E.422