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1 Gavin Heaton www.servantofchaos.com Gavin Heaton // www.servantofchaos.com // [email protected] Eyes The of Where a FOUR year olds world meets the new world of the Cluetrain Through Children

InterestingSouth: Cluetrain - Through the Eyes of a Child

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Presentation for InterestingSouth. To reimagine the world we live in, we often try to "see through the eyes of a child". But what happens when the world of a four year old collides with the new media world of the Cluetrain Manifesto? This THREE minute presentation puts a digital camera in the hands of my daughters.

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Page 1: InterestingSouth: Cluetrain - Through the Eyes of a Child

1Gavin Heaton

www.servantofchaos.com

Gavin Heaton // www.servantofchaos.com // [email protected]

EyesThe

of

Where a FOUR year old’sworld meets the new world of the Cluetrain

Through

Children

Page 2: InterestingSouth: Cluetrain - Through the Eyes of a Child

2Gavin Heaton

www.servantofchaos.com

People of earth …

Page 3: InterestingSouth: Cluetrain - Through the Eyes of a Child

3Gavin Heaton

www.servantofchaos.com

A powerful global

conversation has begun.

Page 4: InterestingSouth: Cluetrain - Through the Eyes of a Child

4Gavin Heaton

www.servantofchaos.com

Through the Internet,

people are discovering …

Page 5: InterestingSouth: Cluetrain - Through the Eyes of a Child

5Gavin Heaton

www.servantofchaos.com

and inventing new ways to

share relevant knowledge

Page 6: InterestingSouth: Cluetrain - Through the Eyes of a Child

6Gavin Heaton

www.servantofchaos.com

… with blinding speed.

Page 7: InterestingSouth: Cluetrain - Through the Eyes of a Child

7Gavin Heaton

www.servantofchaos.com

As a direct result, markets

are getting smarter …

Page 8: InterestingSouth: Cluetrain - Through the Eyes of a Child

8Gavin Heaton

www.servantofchaos.com

and getting smarter faster

than most companies.

Page 9: InterestingSouth: Cluetrain - Through the Eyes of a Child

9Gavin Heaton

www.servantofchaos.com

1. Markets are conversations.

Page 10: InterestingSouth: Cluetrain - Through the Eyes of a Child

10Gavin Heaton

www.servantofchaos.com

2. Markets consist of human

beings, not demographic sectors.

Page 11: InterestingSouth: Cluetrain - Through the Eyes of a Child

11Gavin Heaton

www.servantofchaos.com

12. There are no secrets.

Page 12: InterestingSouth: Cluetrain - Through the Eyes of a Child

12Gavin Heaton

www.servantofchaos.com

20. Companies need to

realize their markets are often laughing. At them.

Page 13: InterestingSouth: Cluetrain - Through the Eyes of a Child

13Gavin Heaton

www.servantofchaos.com

26. Public Relations does not

relate to the public.

Page 14: InterestingSouth: Cluetrain - Through the Eyes of a Child

14Gavin Heaton

www.servantofchaos.com

29. Elvis said it best: "We

can't go on together with

suspicious minds."

Page 15: InterestingSouth: Cluetrain - Through the Eyes of a Child

15Gavin Heaton

www.servantofchaos.com

36. Companies must ask

themselves where their corporate cultures end.

Page 16: InterestingSouth: Cluetrain - Through the Eyes of a Child

16Gavin Heaton

www.servantofchaos.com

52. Paranoia kills

conversation.

Page 17: InterestingSouth: Cluetrain - Through the Eyes of a Child

17Gavin Heaton

www.servantofchaos.com

60. Markets want to talk to companies

Page 18: InterestingSouth: Cluetrain - Through the Eyes of a Child

18Gavin Heaton

www.servantofchaos.com

67. As markets, as workers, we wonder why you're not

listening …

Page 19: InterestingSouth: Cluetrain - Through the Eyes of a Child

19Gavin Heaton

www.servantofchaos.com

You seem to be speaking a

different language.

Page 20: InterestingSouth: Cluetrain - Through the Eyes of a Child

20Gavin Heaton

www.servantofchaos.com

68. The inflated self-important jargon you sling around …

what's that got to do with us?

Page 21: InterestingSouth: Cluetrain - Through the Eyes of a Child

21Gavin Heaton

www.servantofchaos.com

69. Maybe you're impressing

your investors. Maybe you're impressing Wall Street …

Page 22: InterestingSouth: Cluetrain - Through the Eyes of a Child

22Gavin Heaton

www.servantofchaos.com

You're not impressing us.

Page 23: InterestingSouth: Cluetrain - Through the Eyes of a Child

23Gavin Heaton

www.servantofchaos.com

71. Your tired notions of "the

market" make our eyes glaze

over.

Page 24: InterestingSouth: Cluetrain - Through the Eyes of a Child

24Gavin Heaton

www.servantofchaos.com

72. We like this new

marketplace much better.

In fact, we are creating it.

Page 25: InterestingSouth: Cluetrain - Through the Eyes of a Child

25Gavin Heaton

www.servantofchaos.com

73. You're invited, but it's our

world. Take your shoes off at the door.

Page 26: InterestingSouth: Cluetrain - Through the Eyes of a Child

26Gavin Heaton

www.servantofchaos.com

75. If you want us to talk to you, tell us something. Make

it something interesting for a change.

Page 27: InterestingSouth: Cluetrain - Through the Eyes of a Child

27Gavin Heaton

www.servantofchaos.com

78. You want us to pay?

Page 28: InterestingSouth: Cluetrain - Through the Eyes of a Child

28Gavin Heaton

www.servantofchaos.com

… We want you to pay attention.

Page 29: InterestingSouth: Cluetrain - Through the Eyes of a Child

29Gavin Heaton

www.servantofchaos.com

82. Your product broke. Why?

Page 30: InterestingSouth: Cluetrain - Through the Eyes of a Child

30Gavin Heaton

www.servantofchaos.com

84. We know some people from your company. They're

pretty cool online …

Page 31: InterestingSouth: Cluetrain - Through the Eyes of a Child

31Gavin Heaton

www.servantofchaos.com

Do you have any more like that you're hiding? Can they

come out and play?

Page 32: InterestingSouth: Cluetrain - Through the Eyes of a Child

32Gavin Heaton

www.servantofchaos.com

87. We'd like it if you got what's going on here. That'd

be real nice.

Page 33: InterestingSouth: Cluetrain - Through the Eyes of a Child

33Gavin Heaton

www.servantofchaos.com

89. We have real power and we know it.

Page 34: InterestingSouth: Cluetrain - Through the Eyes of a Child

34Gavin Heaton

www.servantofchaos.com

95. We are waking up and linking to each other. We are

watching. But we are not waiting.

Page 35: InterestingSouth: Cluetrain - Through the Eyes of a Child

35Gavin Heaton

www.servantofchaos.com

Gavin Heaton // www.servantofchaos.com // [email protected]

EyesThe

of

Thank you!

Through

Children

Page 36: InterestingSouth: Cluetrain - Through the Eyes of a Child

36Gavin Heaton

www.servantofchaos.com

About MeAbout Me

Name: Gavin Heaton

Web: www.servantofchaos.com

Twitter: servantofchaos

Page 37: InterestingSouth: Cluetrain - Through the Eyes of a Child

37Gavin Heaton

www.servantofchaos.com

Licensing/Attributions

Ideas:The Cluetrain Manifestowww.cluetrain.com

The Age of Conversationwww.ageofconversation.com

See my blogroll @ servantofchaos.com

Original photography:Olivia HeatonRose Heaton

Get this presentation:www.slideshare.net/servantofchaos