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Internet Scams, Identity Theft and Common Online Misconceptions: Are You At Risk? “If a scam exists in the real world but it’s not yet on the Internet, just wait two hours…” - Anonymous

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Page 1: Internet Scams, Identity Theft And

Internet Scams, Identity Theft andCommon Online Misconceptions:

Are You At Risk?

“If a scam exists in the real world but it’s not yet on the Internet, just wait two hours…”

- Anonymous

Page 2: Internet Scams, Identity Theft And

Agenda:

• Why Is The Internet So Attractive To Scammers?

• Top 5 Scams on the Internet • “The Nigerian Letter”• 5 Things You Can Do to Avoid Getting

Scammed• Haiti Earthquake Scams to Watch Out For• Online Resources

Page 3: Internet Scams, Identity Theft And

Why Is the Internet So Attractive To Scammers?

1. Anonymity. – It’s very easy to hide your identity, making it

difficult for others to figure out who you are.

Source: “The Best of Internet ScamBusters”

Example: Many of the “Free Viagra” type emails are sent from overseas Internet Cafés that don’t require identification to use computers, making the users anonymous.

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Why Is the Internet So Attractive To Scammers?

2. Low cost – It costs just a few dollars a month to get an email

account, Internet connection and website, and with that, someone can cause a lot of grief.

Source: “The Best of Internet ScamBusters”

Internet is very inexpensive compared

to other methods of committing fraud.

Page 5: Internet Scams, Identity Theft And

Why Is the Internet So Attractive To Scammers?

3. Internet’s rapid expansion provides a large base of new users to exploit. – These new users are unaware of common scams

and how to protect themselves.

Source: “The Best of Internet ScamBusters”Source: http://www.internetworldstats.com/stats.htm

WORLD INTERNET USAGE

Growth From 2000-2009:

+ 380.3 %

Page 6: Internet Scams, Identity Theft And

Why Is the Internet So Attractive To Scammers?

Source: “The Best of Internet ScamBusters”

4. Many of the scams on the Internet are either similar or identical to those in the real world. – Often having been developed over many years,

and are often very difficult to detect.

Unfortunately, these signs are hard to find.

Page 7: Internet Scams, Identity Theft And

Top 5 Scams on the Internet

Page 8: Internet Scams, Identity Theft And

Top 5 Scams on the Internet

#1Auction Fraud

Source: http://www.pcworld.com/article/119941/top_five_online_scams.html

Page 9: Internet Scams, Identity Theft And

#1 Auction Fraud

– The Set Up: You win an auction and send in your money and get nothing but grief in return.

– What Actually Happens: You never get the product promised, or the promises don't match the product.

– [example]

Page 10: Internet Scams, Identity Theft And

#1 Auction Fraud

– The Risk: You get ripped off, losing time and money.

– The Question You've Got to Ask Yourself: Who in their right mind would sell a $200 bag for $20?

Page 11: Internet Scams, Identity Theft And

Top 5 Scams on the Internet

#2Phishing Scams

Source: http://www.pcworld.com/article/119941/top_five_online_scams.html

According to Gartner, phishing scammers took consumers for $1.2 billion in 2003.

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#2 Phishing Scams

– The setup: You receive an e-mail that looks like it came from your bank, warning you about identity theft and asking that you log in and verify your account information.

– What actually happens: Even though the e-mail looks like the real deal, complete with authentic logos and working Web links, it's a clever fake. The Web site where you're told to enter your account information is also bogus.

Page 13: Internet Scams, Identity Theft And

#2 Phishing Scams

– The risk: Your account information will be sold to criminals, who'll use it to ruin your credit and drain your account.

– The question you've got ask yourself: If this matter is so urgent, why isn't my bank calling me instead of sending e-mail?

21 percent of spam is phishing fraud.

Page 14: Internet Scams, Identity Theft And

Top 5 Scams on the Internet

#3Nigerian 419 Letter

Page 15: Internet Scams, Identity Theft And

Top 5 Scams on the Internet

#4Postal Forwarding /

Reshipping Scam

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#4 Postal Forwarding / Reshipping Scam

• The setup: An offshore corporation needs you to take goods sent to your address and reship them overseas. You collect a percentage of the goods or amount transferred.

• What actually happens: Products are purchased online using stolen credit cards and shipped to your address. You then reship them to the thieves, who will fence them overseas.

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#4 Postal Forwarding / Reshipping Scam

– The risk: Sure, you can make big bucks for a while. But after a few months, when the feds come looking for the scammers, you're the one they're going to nail.

– The question you've gotta ask yourself: Why can't these people receive their own darn mail?

Page 18: Internet Scams, Identity Theft And

Top 5 Scams on the Internet

#5"Congratulations, You've

Won an Xbox (IPod, plasma TV, etc.)"

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#5 ‘You’ve Won X’

• The setup: You get an e-mail telling you that you've won something cool (such as an Xbox or an iPod). All you need to do is visit a Web site and provide your debit card number and PIN to cover "shipping and handling" costs.

• What actually happens: The item never arrives. A few months later, mystery charges start showing up on your bank account. The only thing that gets shipped and handled is your identity.

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#5 ‘You’ve Won X’

• The risk: Identity theft, as well as lost money if you don't dispute the charges.

• The question you've gotta ask yourself: When did I enter a contest to win an Xbox (iPod, plasma TV, etc.)?

Page 21: Internet Scams, Identity Theft And

The Nigerian Email / Letter

•Also called the 419 fraud, Nigerian scam, Nigerian bank scam, or Nigerian money offer

•Advance Fee Fraud

•Began in 1992

•Over $10B in losses worldwide

•419 scam has risen to 7 percent of all spam.

Page 22: Internet Scams, Identity Theft And

The Nigerian Letter

The Con: Get victim to advance funds in exchange for large reward (over $1MM).

Excerpt:

$4,000,000 for 15 minutes of work!!

Page 23: Internet Scams, Identity Theft And

The Nigerian Letter

The Con: Create a sense of urgency

Page 24: Internet Scams, Identity Theft And

The Nigerian Email / Letter

• If the victim agrees to the deal, the other side often sends one or more false documents bearing official government stamps and seals.

• Eventually you must provide up-front or advance fees for various taxes, attorney fees, transaction fees or bribes.

• Only more requests for fees come.

• Delay after delay, more fees, no money

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The Nigerian Email / Letter

• An advance-fee fraud is a confidence trick in which the target is persuaded to advance sums of money in the hope of realizing a significantly larger gain.

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The Nigerian Email / Letter

• Victims lost at least US$9.3 billion last year worldwide, up from $6.3 billion in 2008.

• The top three countries for AFF losses in 2009 were the US at $2.1 billion, UK at $1.2 billion and China at $936 million.

• Gotten so out of hand that Microsoft has developed Microsoft Internet Safety, Security and Privacy Initiative for Nigeria (MISSPIN)

Source: http://www.ultrascan-agi.com/public_html/html/pdf_files/419_Advance_Fee_Fraud_Statistics_2009.pdf

Page 27: Internet Scams, Identity Theft And

Other Advance-Fee Frauds

• Black money scam– First appeared around the year 2000– Scam: Email arrives saying that you are the heir to

certain assets, including a trunk filled with cash stained with black ink.

– Scammers request payment for taxes, lawyers fees, etc., plus the chemicals to ‘wash’ the cash.

– Of course, there is no truck and no cash

Source: http://en.wikipedia.org/wiki/Black_money_scam

Page 28: Internet Scams, Identity Theft And

Other Advance-Fee Frauds

• The Spanish Prisoner scam – First appeared in the early 1900’s– The Spanish Prisoner is a 1997

American suspense film named after this con

– The Scam: a confidence man tells his victim that he is in correspondence with a wealthy person of high estate who has been imprisoned in Spain under a false identity. In exchange for cash to bail out the wealthy person, the victim gets a large reward.

– Unfortunately, it turns out that there is no wealthy prisoner.

Page 29: Internet Scams, Identity Theft And

5 Things You Can Do to Avoid Getting Scammed

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5 Things You Can Do to Avoid Getting Scammed

1. Use common sense.– If it seems too good to be true, it probably is.– If you have a gut feeling that something isn’t

legitimate, you’re probably right.

Source: “The Best of Internet ScamBusters”

Page 31: Internet Scams, Identity Theft And

5 Things You Can Do to Avoid Getting Scammed

2. If possible, always pay by credit card rather than by check or money order. – If you use your credit card to make a purchase

and you encounter a problem you can notify the bank that issues your credit card that you are disputing the charge.

Source: “The Best of Internet ScamBusters”

Page 32: Internet Scams, Identity Theft And

5 Things You Can Do to Avoid Getting Scammed

3. Take safety precautions.– Be especially careful with passwords. • Use a combination of letters and numbers.

– Be careful about private information you give out on the Net• Social media websites “I’m going to Bali for 3 months”

– Don’t let people use your computer unsupervised. • And think about what’s on the computer before you

make that decision.

Source: “The Best of Internet ScamBusters”

Page 33: Internet Scams, Identity Theft And

5 Things You Can Do to Avoid Getting Scammed

4. Be skeptical.– When you’re shopping online, always check out

the company. • Ask for references and check them carefully. A

reputable company will be pleased to provide you with lots of references.

– Only do business with companies that offer a strong guarantee and/or warranty. • Ask the company what will happen if you want to

return the product or service. Reputable companies offer strong guarantees and stand behind their products, especially online.

Source: “The Best of Internet ScamBusters”

Page 34: Internet Scams, Identity Theft And

5 Things You Can Do to Avoid Getting Scammed

5. Be very careful at online auction sites.– If you want to buy something at an online

auction:• Always check the references of the seller• Only buy from sellers who have good references.

– If the item is more expensive than an amount you could comfortably lose, consider using an online escrow service. eBay recommends www.escrow.com for U.S. and Canadian users.

Source: “The Best of Internet ScamBusters”

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Haiti Earthquake Scams to Watch Out For

Page 36: Internet Scams, Identity Theft And

Haiti Earthquake Scams to Watch Out For

• Charity Relief Scams:– Be very skeptical of all requests for aid, whether

via email, social networking sites, phone calls, or face-to-face.

– Check out the charity carefully.– Never donate cash.

• People Search Scams:– Due to the number of missing people, spam email

that offers to find loved ones who may be disaster victims for a fee can be a scam.

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Haiti Earthquake Scams to Watch Out For

• Variants of the Nigerian Scam:– These junk emails will relate to retrieving large

amounts of money tied up in Haiti in the devastated areas.

– You'll be offered a percentage of millions of bogus dollars to help retrieve these fortunes.

– Delete these emails.• Sales of Unrelated Products:– Spam that tries to somehow tie sales of Viagra and

other products to the earthquake. Delete these emails.

Page 38: Internet Scams, Identity Theft And

Remember…

• If you follow these tips, you can avoid becoming a victim of online scams. – Always use common sense. – Never respond to an email request for money, a donation, etc. – Do not respond to unsolicited emails offering business opportunities.

Especially from unknown individuals.– You must not be asked to pay in advance for services. Pay services only after

they are delivered.– Always take your time making a decision. Legitimate companies won't

pressure you to make a snap decision.– Check to make sure any business or charity is legitimate. The Better Business

Bureau has a very useful website for you to check out businesses and charities.

– Don't pay for a "free prize“.– Never send money or give out personal information such as credit card

numbers and expiration dates, bank account numbers, dates of birth, or social security numbers to unfamiliar companies or unknown persons.

Page 39: Internet Scams, Identity Theft And

Online Resources

• ScamBusters.org• Better Business Bureau• FBI.gov• FTC.gov• Google

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Thank You!!