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Introduction to E
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Emotional Intelligence
Developed by Bayan Shadaideh
Compliments of One International
Let’s Get Acquainted
Name
Draw a symbol that
represents the real
you
What is contradictory
about you?
Group: What do you want
out of this session?Developed by Bayan Shadaideh
What Are Emotions ?
What is Emotional Intelligence ?
Developed by Bayan Shadaideh
“Everything that irritates us about others can lead us to an
understanding of ourselves.”
Carl JungDeveloped by Bayan Shadaideh
How do you think you think ?
Developed by Bayan Shadaideh
His Majesty The Brain
Developed by Bayan Shadaideh
Intelligence
IQ
EQ
SQ
Developed by Bayan Shadaideh
Intelligence = Thinking
SERIAL THINKING - THE BRAIN'S IQ
ASSOCIATIVE THINKING THE BRAIN'S EQ
COOPERATION BETWEEN IQ AND EQ - Is sq
Developed by Bayan Shadaideh
The Holistic Brain
Developed by Bayan Shadaideh
Example
Developed by Bayan Shadaideh
Emotional Intelligence
Emotional intelligence is the ability to
understand one’s emotional make-up and
the emotional make-up of others and to
use insight from this knowledge to
effectively manage and regulate one’s
own emotions to make good decisions and
to act effectively
Developed by Bayan Shadaideh
Multiple Intelligences
Linguistic/verbal Mathematical/logical Visual/spatial
Kinesthetic Musical/artistic Intrapersonal
Interpersonal Emotional Naturalistic
Developed by Bayan Shadaideh
The Four Dimensions of E.I.
Relationship Management
Social Awareness
Self Management
Self Awareness
Developed by Bayan Shadaideh
Social Awareness Dimension
Your awareness of others’ feelings, needs, and concerns
Empathy
Organizational awareness
Service orientation
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Relationship Management Dimension
Adeptness at inducing desirable responses in others
Inspiration InfluenceDeveloping
othersChange catalyst
Conflict management
Teamwork and
collaboration
Developed by Bayan Shadaideh
YOU
Developed by Bayan Shadaideh
Developed by Bayan Shadaideh
Self-Awareness
Emotional self-awareness
Accurate self-assessment
Self-confidence
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You probably spent more time
learning how to drive a car
than learning how to use your
brain.
Richard Bandler
Developed by Bayan Shadaideh
Self-Management Dimension
Managing your internal emotional/cognitivestates, impulses, and resources to reach goals
Self-control Transparency Adaptability Achievement Initiative Optimism
Developed by Bayan Shadaideh
The 21 Emotions of Life
Developed by Bayan Shadaideh
Developed by Bayan Shadaideh
“There are many more emotions that we feel than we can label.
Emotions are fundamentally not cognitive/verbal, so, as soon as
we try to name them, we begin to be cognitive instead.”
Developed by Bayan Shadaideh
The main purpose of the innermost part of the brain is survival
To Get at Emotion,
Go Deep...
Amygdala isdeep within the most elemental parts
of the brain.
Developed by Bayan Shadaideh
How Emotions Work
A visual signal goes from Retina to Thalamus which translates into brain language
Most of the message goes to visual cortex for analysis and appropriate response
A small part of the original signal goes to the Amygdala for a quick ,less precise response
The Amygdala can trigger an emotional response before the cortical centers understand what is happening
Developed by Bayan Shadaideh
How The Amygdala Works?
Responsibility for emotional
memory
Scans Experience
Acts before full confirmation
Demands reaction based on dim, distant memory rather
than current situation
Can be over ridden by signal
from neo-cortex
Developed by Bayan Shadaideh
The Ladder of Inference
Taking Action
Developing Feelings
Adopting Beliefs
Forming Judgments
Drawing Inferences
Making Assumptions
Adding Meaning (Interpreting)
Paying Attention To Select Data
Observing and Experiencing
Developed by Bayan Shadaideh
So…
Each of us creates a “story” to help us fill in the details of missing information
Our stories are informed by history, culture, misunderstandings, perceived and real
“wrongs” (or “rights”), and both within and outside of our awareness.
The stories we tell chart our Path to Action —the route we follow from observed events to
the actions we take (which may or may not be grounded in reality)
We take these “flights” up the Ladder because of our fundamental attribution error — we tend to view others’ behaviors as due to
their disposition rather than their environment
Developed by Bayan Shadaideh
Thoughts To Live By…
Developed by Bayan Shadaideh
