NOVELL & MICROSOFTINTEROPERABILITY

Steven Harris, Director Microsoft Alliance, Novell

Michael Croney, Senior Director, Intellectual Property & Licensing, Microsoft

Bridging the Divide

Q: What is the makeup of major enterprise data centres?

Mainframe UNIX,

Linux and Windows

UNIX, Linux and Windows

Windows and Linux

Mainframe, UNIX and Windows

Mainframe and

Windows

UNIX and Windows

Windows servers

only

39%

25%

5%

13%

3%8%

5%

69%

November 2, 2006Microsoft® & Novell® announced a landmark collaboration agreement targeting solutions for customers with Windows® and Linux

Source: Gartner 25th Annual Data Center Conference Interactive Polling Results, November–December, 2006

Market snapshot

Situation• Market momentum is with two server

operating systems - Windows and Linux• 70%+ of customers have datacentres that

include both Windows and Linux• However, customers are only using paid

support for about half of the Linux that is deployed

Consideration• 1.3M non-paid Linux server OS deployments

• Customer benefits of paid Linux subscriptions• Better support • Better integration with Microsoft products• IP piece of mind

* Source: IDC Worldwide Quarterly Server Tracker (Feb 2008)** Source: IDC, “Worldwide Linux Operating Environments 2008–2012 Forecast: Taking Linux to the Next Level,” Doc # 211562, April 2008

New Server OS Share (IDC) *(on new server hardware)

Linux OS 2007 Share (IDC) **(Includes on old hardware, paid and non-paid)

Windows

Other

Linux

UNIX

Customers asked for

Microsoft & open source community to work together

Solutions for better Microsoft and open source interoperability & virtualisation

Vendor Cooperation on IP Issues

One-call support

Lower costs for cross-platform integration

2006 - What customers asked ?

Business £:

• Joint sales and marketing

• Co-marketing fund

• Focused sales personnel

• SUSE® Linux Enterprise Server support certificates

• Microsoft offer subsidised subscriptions for customers to redeem to receive SUSE Linux Enterprise Server support services directly from Novell

Technology:

• Virtualization

• Standards-based Systems Management

• Directory and Identity Interoperability

• Document Format Compatibility

• Silverlight Plug-in for Linux, “Moonlight”

• Accessibility Interoperability

• Joint interoperability lab

Intellectual Property:

• Microsoft and Novell® provide customers with patent coverage

• Gives customers IP peace of mind

• Respects the innovations of each company and the contributions of the open source community

Delivering customer value – collaborating on ....

Customers selecting SUSE Linux

• 350+ customers joined the program globally• $220M+ in discounts “consumed” by customers• SUSE Linux growing and taking market share• UK customers quick to take advantage of interoperability• Success resulted in Partnership extension with Microsoft

Customers selecting SUSE Linux

Some “interesting” Data points

7,700

61%

New Linux customers in the last two years

CAGR of Novell® Linux business

29.8% IDC indicated 5% growth in SUSE market share during 2008

Many datacentres run multiple Linux distributions (paid –RedHat, SUSE, CentOS; unpaid Linux)

How do you consolidate and standardise around one Linux distribution ?

Having a plan and time to standardise is key!

Expanded Priority support for SUSE Linux• Red Hat Enterprise Linux support– grace period included

• The most current versions of RHEL 3, 4, 5 Electronic delivery of updates & fixes via Subscription Management Tool (SMT)

• 24x7 unlimited technical support, 1 or 4 hour response time

• Patches and updates binary compatible to those published via Red Hat Network

• Training included

Standardisation & Simplification

Expanded Support

SUSE® Linux Enterprise Server with Expanded Support

Put SUSE® Linux

Enterprise on your roadmap

Move to SUSE Linux Enterprise

over an agreed time

frame

Receive technical

support from Novell for

RHEL & SLES distributions

Deployment guidance –

Help to migrate

workloads to SLES

Novell SUSE Services Management Pack For SC OM 2007 R2

• Linux servers increasingly are hosting applications that are critical to your daily business operations.

• Alerts and reacting to IT issues in real time– Need to quickly stop, start, or restart a particular service without

wading through a number of disparate tools

– Speed is key to reducing or eliminating expensive downtime.

• Many customers with heterogeneous environments are suffering from “console sprawl”

– Using a variety of technologies and products, often ad hoc, to handle the non-Windows systems and applications.

• Increase in time, complexity and ultimately cost to use the heterogeneous mix of tools in your physical & virtual environment.

Challenge managing mixed Data Centres

Optimising virtualisation with Linux and Windows

SLES is the only Linux distribution officially supported by MSFT on Hyper-V

SLES is the only SVVP validated enterprise Linux distribution that supports Windows Server 2008 enlightened guests.

Virtualisation Management Solutions

SUSE Linux Enterprise Server Management Packfor Operations Manager 2007 R2

• Extends the powerful capabilities of Microsoft System Center to heterogeneous environments

• Enables System Center to be the single, end-to-end platform for managing desktops, servers, and devices in both physical and virtual environments

• Monitors and manages seven common services used by most businesses running Linux servers

Operations Manager 2007 R2 Update

Cross Platform Ext.

Health and Performance Monitoring of Linux Servers:

CPU, Disk, Network

Health and Performance Monitoring of Linux Servers:

CPU, Disk, Network

System Center Operations

Manager 2007Health and Performance Monitoring

of Windows ServersHealth and Performance Monitoring

of Windows Servers

SLES Management

Pack

Health & Performance Monitoring of Linux Services:

Health & Performance Monitoring of Linux Services:

SLES Management Pack Features

Monitoring and start/stop/restart of the following:

BIND/DNS. List of allocated DNS zones. Alerts

DHCP Server. List of allocated DHCP subnets. Alerts

SAMBA. List of shares, users, connections, sessions, connections.

NFS server. List of connections to NFS mount. Alerts

LDAP server (OpenLDAP). List of active connections. Alerts

Print server (CUPS). Alerts.

Firewall (SuSEfirewall2). Rule Chains. Rules. AlertsHow Delivered

Packaged as self-extractable executable. Installed directly into Operations Manager 2007.

When would you use this technology?

Already utilise Windows serversAre using or planning to use Linux for mission critical

applications (downtime is costly)Have invested in or are considering Microsoft’s System Center

Operations ManagerHave IT resource limitations (too many tasks, too few people)Have limited Linux expertise & experience Operating under budget constraints

A “real” Joint Interoperability LabBring together technical experts from both companies and creates a

next generation data center similar to customers' environments80+ servers of varying architectures as well as a storage area network"Talk over the wall" benefit - lab engineers work with development

teams from both companiesCo-location bridges gap to development teams around the world

facilitates real time solutions to technical issues

Focus on validating interoperabilityDriver support/qualification for new hardwareVirtualization performance testing for optimized solutionsInterop testing for systems management, document format and

directory federationSamba interop testing with Windows/Linux environments

How to be confident it will work together ?

Finding SLES Servers

In the Operations Manager console, open the Discovery Wizard…

…enter IP address range or other parameters, and then click “OK”.

The process of finding SUSE Linux servers to monitor is automated…

Installation

…the SLES Services Management Pack only requires installation of a lightweight plug-in delivered via the same SSH channel.

By leveraging System Center Operations Manager 2007 R2 Cross-Platform Extensions…

…and installation of the SLES Services Management Pack is simple. **.novell.

com

The SLES management pack from Novell covers 7 core services

One of the servers is in a critical state. Let’s use the Problem Path tool to find the root cause.

With inline tasks, we can take immediate action to restart the service …

… without ever leaving the Operations Manager console.

Success!

In this Health Explorer view, we get detailed information about the Samba service including information about the issue we resolved earlier.

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In the Performance View, we can take advantage of graphing capabilities in Operations Manager …

To analyze service performance based on a number of pre-determined criteria.

SUSE Linux enterprise server Systems Management Pack Benefits

• Enables the assessment and monitoring of Windows and SUSE Linux Enterprise servers, clients, and devices from a single, unified console.

• Prevents having multiple management consoles • Reduces downtime by performing management and

monitoring more effectively and consistently • Eliminates platform or application-specific monitoring tools • Reduces software acquisition and licensing costs • Reduces training costs • Reduces ongoing maintenance • Optimized for SUSE Linux Enterprise Server and built /

tested by Novell

Customers asked for... Novell & Microsoft delivering...

Microsoft & open source community to work together

Microsoft / Novell collaboration to build bridges between two worlds

Solutions for better Microsoft and open source interoperability & virtualisation

• Windows and SUSE Linux Enterprise cross-virtualization support

• Systems management interoperability• Identity federation between Active

Directory and LDAP environments• Microsoft Office and OpenOffice

document interoperability• Joint interoperability lab

Vendor Cooperation on IP Issues Patent assurances for both Microsoft and Novell customers

One-call support Microsoft / Novell joint support for solutions

Lower costs for cross-platform integration

Subsidised subscriptions & included support for RHEL

Delivering what was asked...

Try before you buy !

• Limited time Proof of Concept

• Microsoft and Novell will fund POCs for qualified customers

• POC includes:

• SUSE Linux Enterprise Server 10

• Dell Power Edge™ server or Power Edge Blade Server

• Up to four days on-site installation and jump-start support

• Phone and e-mail support for 60 days (not to exceed 32 hours in total)

• You can even keep the server after the POC if you deploy appropriate software / support

Resources

●www.moreinterop.com●www.moreinterop.com/hyperv/●www.microsoft.com/windowsserver2008/●www.microsoft.com/virtualization/●www.novell.com/linux/●www.novell.com/virtualization/