IQ Messenger Presentatie

IQ Messenger: hét full IP platform

Voor zorg, detentie, industrie & dienstverlening, overheid,

onderwijs en cultuur

When the message is critical

CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO

What is IQ Messenger?

IQ Messenger is a unique Full IP Any to Any supervised Messaging and Alarming platform. IQ Messenger is the intelligent hub between a broad range of new and existing branch specific communication and messaging systems.

Without vendor preference and equipped with our unique and unified applications for administration, reporting and supervision we are able to transform non-coherent systems into one smart and powerful solution.


Market situation and IQ Messenger proposition



Current market situation for messaging and alarming

Many hardware/product vendors Even many propriety standards and protocols Existing vendors are only focused on own products Old technology No vendor intention to integrate with “competitors” No multi vendor centralized graphical management No multi vendor centralized supervision Complex deployment


The IQ Messenger proposition

Brand new and full IP developed platform No vendor preferences, truly open platform More than 35 market leading vendor integrations More than 15 new developed applications Embracing conventional and IP technology Unique and easy graphical user interface Extremely versatile, flexible and reliable Competitive pricing and easy deployment


How do we do this?By supporting many technologies

• ESPA• DECT• Private GSM• SIP• H. 264 Video• IP, Java, XML, C#, etc• I/O and KNX• Etc

By providing special features

• Easy to use web based graphical user interface.• Free selectable graphical workflow management. • Full messaging control cross all attached multi vendor

components• Extensive logging of events and reporting.• Fast integration of new vendors into platform• Modular Licensing • Compliance with all international standards

By supporting many vendors

• Ascom, Ackerman, Verkerk, Essec, Hertek• Polycom, Ascom, NEC• Condigi• Avaya, Mitel, Siemens• PMN, Druid• Robin• Griffid• Etc

By providing IQ Messenger reliability

• All integrations are supervised• Crossed supervision (watchdog)• Full control over all alarms incl. supervisions• High availability by optional redundant server• NEN 2575 compliant• Centralized logging of all (system) alarms• Remote management , monitoring and alarming


IQ Messenger ambition



Our IQ Messenger ambition

To put the functional and operational demands of professionals and clients in pole position.

To change their world of critical communication, messaging and alarming with our unique brand independent IQ Messenger platform, easy graphical management, comprehensive range of applications and supervised market leading vendor hardware integrations.


IQ Messenger verticals



IQ Messenger, build for market demands

Elderly care Medical cure Psychiatric & mental care Industry Government Education Detention


Integration & application overview


IQ Messengerproduct integrations



IQ Messenger, DECT systems

DECT systems, Ascom, Polycom, Nec, Mitel and Avaya

DECT specials like the DECT room unit and DECT voice medallion

Unique brand combinations possible NEN 2575 compliant Easy graphical maintenance and control Support of all personal alarming and messaging features Bluetooth positioning with LiveTrack and Graphical floor plan Fully integrated and supervised by IQ Messenger and GUI


IQ Messenger, DECT Room Unit

Integrated nurse call and two way telephone Supports Polycom DECT with roaming and handover Rechargeable and portable Also available with 2 inputs + 2 outputs for local devices Completely wireless Fully supervised by IQ Messenger platform Unique device and functionality Fully integrated by the IQ Messenger platform and GUI


IQ Messenger, DECT voice medallion

Integrated personal alarming and two way telephone Supports Polycom DECT with roaming and handover Rechargeable and portable Completely wireless Fully supervised by IQ Messenger platform Unique device and functionality Fully integrated by the IQ Messenger platform and GUI


IQ Messenger, Voice over WiFi (VoWiFi)

VoWiFi systems from Spectralink, Ascom (Mitel and Avaya) Easy graphical maintenance and control Support of all personal alarming and messaging features Bluetooth and Ekahau positioning with LiveTrack and

graphical floor plan Fully integrated and supervised by IQ Messenger platform

and GUI


IQ Messenger, Private GSM

P-GSM support from CapX Easy graphical maintenance and control Supports personal alarming and messaging

features of Sonim handsets Support of interactive messaging on any GSM by

smart SIM app Bluetooth and RF positioning with LiveTrack and

graphical floor plan Fully integrated and supervised by IQ Messenger

platform and GUI


Automated PMR alarm calls in any VHF/UHF environment Based op Motorola radio and IQ Messenger hardware Selection of 4 radio channels and 16 recordable audio files Easy (remote) connectivity, requires power and multiple I/0 Manageable by the unique IQ Manager GUI application Automated periodic test procedure calls Can be combined with all other IQ Messenger integrations

like SMS, I/O, ESPA, E-mail, DECT, P-GSM, location detection

IQ Messenger, Private Mobile Radio (PMR)


Runs on Android, iOS and Windows 8 phone and tablet Icons, colors and priorities for direct recognition Real time alarms and alarm history with actions Accept, reject, call back with video functionality Forced WiFi on and auto provisioning WiFi access

password with Android

IQ SmartApp for Android, iOS & Windows 8


SmartApp alarmsAll active alarms Response

options


SmartApp historyHistory overview History details


SmartApp cameraCamera overview

Live camera


SmartApp video calling on phone & tablet

On phone On tablet


SmartApp for Windows 8 phone

Main screen



Receiving & handling alarms



Alarms history & details



Live security video


NFC with SmartApp on Android and Windows 8

Access control, NFC/SmartApp combination Registration of all NFC events Exact date and time stamping (atom clock) Very easy to use Perfect fit for care and security purposes For Android and Windows 8 phones NFC ID and NFC passport control with met IQ SmartApp

(prevents fraud in extramural health care)


IQ Messenger, CareScreen application

High quality touch screen application Runs on Android Integrated and supervised nurse call alarming and presence Integrated video calling to any other touch screens and PC Manageable icons and functionality for each screen Integrated video intercom Complete service icon menu for care, telemedicine and service

demands Fully integrated and supervised by IQ Messenger platform All integrated devices like wrist transmitter are part of an alarm flow

including video


Example, CareScreen video calling to any PC/tablet


Example, CareScreen touch picture calling


Example, CareScreen icon touch service menu


Example, CareScreen interactive Telemedicine


Complete integrated emergency call out system Manageable by the unique IQ Manager GUI application Full response and escalation procedures Connection to PBX or public trunk (analogue and SIP) Sizeable from 4-500 ports Many emergency features like DirectStart, RecordStart etc Fully supervised by IQ Messenger platform Can be combined with all other IQ Messenger integrations

like SMS, I/O, ESPA, E-mail, DECT, P-GSM, location detection When no alarm messaging available on DECT Support call routing using DTMF

IQ Messenger, Emergency Call Out


IQ Messenger, ESPA & I/O

IP connected with IQ Messenger platform Bi-directional ESPA-444 and ESPA-X support Smart sensing of triggered inputs (time thresholds) Outputs triggered with exact timer control No maximum of I/O contacts and ESPA interfaces ESPA & I/O interfaces are permanently supervised Fully integrated by the IQ Messenger platform and GUI


IQ Messenger, KNX domotics

IP connected with IQ Messenger platform Bi-directional KNX support Control over TV/audio, heating, burglar alarm, lighting Deployment on any existing KNX bus Special developed KNX/IR remote unit for TV/audio KNX interfaces are permanently supervised Fully integrated by the IQ Messenger platform and GUI


IQ Messenger, SMS messaging

Bi-directional SMS messaging (alarm in and output) Supports all network operators Supports Conel GSM router Supervised by IQ Messenger server Fully integrated by the IQ Messenger platform and GUI


IQ Messenger, Email messaging

Bi-directional Email messaging (alarm in and output) Supports Outlook and Exchange No additional hardware required Supervised by IQ Messenger server Fully integrated by the IQ Messenger platform and GUI


IQ Messenger, CarePhone

IP and/or GSM connectivity (with failover mode) Complete range of alarm accessories like bracelet,

smoke detector and motion detector etc Permanently supervised by IQ Messenger platform Built-in number dialer Built-in UPS Fully integrated by the IQ Messenger platform


IQ Messenger, Video intercom

Vandal proof video intercom (built-in/on) Supports H.264 SIP video calling Supported by our IQ Touch screen Built-in (door opening) relay triggered by DTMF Pan/tilt by DTMF Fish-eye or screen filled format Fully integrated with Apartment Video Intercom application


IQ Messenger, Appartment Video Intercom

Touch screen application Integrated with SIP video door intercom Vandal and weather proof touch screen available Fast searching for apartment numbers and tenant names Very easy to search and call tenants Can be used as stand-alone application Runs on Linux or Windows


Example, touchscreen user interface for door intercom


Robin Heliview & Cornerview

HD build-in cameraHigh output speakers & sensitive mic’sMotion detectionAudio detection4 NO/NC inputs2 NO outputsSIP H264 (video) callingPoE network connectionFlush /surface mountFully supervised by IQ Messenger server


IQ Messenger, Nurse Call systems

Support of many systems Perfect migration or co operation of different nurse call

systems Nurse call can be part of intelligent alarm flows Interfaces with other NC systems possible by ESPA or IP Fully integrated and supervised by IQ Messenger platform


IQ Messenger, wander detection

Useable as bracelet or medallion Positioning with use of beacons and IQ floor plan application Very easy beacon installation, AC power only Auto detection for prohibited areas Personal alarm Waterproof, IP 67 Long battery life Alarms, position and low battery are supervised Fully integrated by IQ Messenger platform and GUI


IQ Messenger, Kadex domotica

Sensors for intramural and extramural use Personal button, optional with access control Personal tilt sensor for detection of the amount of movement Bidirectional wander detection beacons PIR’s for detection of movement, get up and fall out of bed Actor relays for integrated fire safety by means of extramural

switchgear Locator for applications like access control, time attendance

and wander detection


IQ Messenger, Microsoft Lync

Build for Lync 2010/ 2013 Trusted Server to Server integration Adaptation of Lync Presence states Intelligent Presence routing of alarm messages Emergency Call out & Conference Integration in the graphical floor plan Full support of all other integrations Alarms and messages are supervised Fully integrated by IQ Messenger platform and GUI


IQ Messengerservers & applications



IQ Messenger, runs on many servers

Compact NEN 2575 approved version, no moving parts Standard server version Redundant server version VM server version Runs on Linux for maximum availability Part of the IQ FlexBundle proposition


IQ Messenger, manager application

Complete Manager tool for set-up and maintenance Unique graphical drag & drop interface Extremely flexible and versatile Very easy to use Web based Enables to combine all device integrations and

applications


Example, alarm flow with multipe date-time related actions


Example, alarm flow trigger and output (red & green icons)


IQ Messenger, historical reporting

Historical reporting of all alarms and devices

Reports direct on screen or scheduled and send by mail

Special reports for personal alarming Many automated scheduled reports

can be created Insight in alarm response and escalations True timing by atom clock

synchronization Web based


Example, auto generated historical report


IQ Messenger, Real Time Alarm Console application

Real time alarm reporting application Alarms in different colors and sounds (user selectable) Last day/week alarm history buttons for quick reference Option for mandatory alarm response Real time insight in alarm response and escalations True timing by atom clock synchronization Web based


Example, real time alarms in colors and audio with timers


IQ Messenger, desktop phone messaging

Real time messages on desktop phones Alarms in different colors and sounds (user selectable) integrations with Mitel, Avaya and Siemens Real time insight in alarm response and escalations True timing by atom clock synchronization Web based


Example, real time messages on desktop phone


IQ Messenger, positioning

Positioning for all Bluetooth devices like DECT, GSM and tags Positioning with Ekahau RTLS server (Ascom, Ekahau, NEC) Positioning for wander alarm (Condigi) Positioning for paging (Atus, Ascom) Positioning for static objects like I/O, nurse call, security etc Positioning with Near Field Communication (NFC) Personal alarming with positioning LiveTracking for real time location information Message send to closest handsets in case of personal alarm Integrated in IQ Messenger Graphical Floor Plan Fully integrated into IQ Messenger platform


Example, LiveTrack positioning


IQ Messenger, Graphical Floor Plan

Real time alarms made visible in the Graphical Floor Plan

LiveTrack, changing positioning with Bluetooth devices All IQ Messenger integrated devices made visible Alarms in different colors and sounds (user selectable) Real time insight in alarm response and escalations True timing by atom clock synchronization Web based


Example, floor plan nurse call in colors and audio


IQ Messenger, Security video

Fully integrated with Griffid video server Supports over 1500 types of cameras (Analogue, IP, fixed,

PTZ etc) Any combination of existing and new IP cameras possible Integrated with Real Time Alarm Console with PTZ control

over cameras, stream and recordings Perfect addition to nurse call system and acoustic

monitoring Very easy to use desktop application Runs on WindowsCALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO

Example, IQ Security video together withthe Real Time Alarm Console application


Questions of suggestions?



Thank you for your attention

Pieter Zeemanweg 573316 GZ Dordrecht

The Netherlands+31 88 20 22 333

[email protected]



Technology

IQ Messenger Presentatie