iStrategy Chicago 2010 - Effectively Integrating Mobile Marketing

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  • Effectively Integrating Mobile Marketing

    Why You Should be Integrating Mobile at the Start of a Marketing Campaign

    Presented by Ryan Unger (@ryanunger) of Punchkick Interactive (@punchkickmobile)

  • Punchkick Interactive Helps Brands Use Personalized Communication to Inspire Trust

    Headquartered in Chicago, IL Our work is featured in:

    Mobile Web Design by Cameron Moll Mobile Marke0ng Handbook

    by Kim Dushinski The NEW Launch Plan by Joan Schneider and

    Julie Hall

    Founded 2006 Award-winning services:

    Text-message campaign management Mobile Web site design Custom App development Mobile-media planning

  • Session Goals1. Understand the importance of integrated mobile campaigns2. Clarify the scope of mobile markeOng3. Learn how to create consumer engagement,

    and re-engagement4. Understand the value of mobile analyOcs5. Discuss what not to do in mobile markeOng6. Learn how to idenOfy a good mobile partner7. IdenOfy basic steps you can take today to strengthen a future

    mobile eort

  • The Importance of Mobile Integration

    More than 4.6 billion phones globally (Feb 2010)

    More than 62% of BlackBerry owners would give up their wallet over their BlackBerry

    Its arguably the most personal gadget on the planet

    1.65

    3.30

    4.95

    6.60

    People Mobile Phones Credit Cards Motor Vehicles

    0.6 B1.5 B

    4.6 B

    6.6 B

    Billions

  • How Important is Mobile... Really?

  • Tac$cs to Consider for your Mobile Strategy SMS and MMS Mobile-opOmized Web Sites (WAP sites) Apps (iPhone, iPad, Android, BlackBerry, etc.) Mobile media planning and promoOon Mobile search markeOng and social integraOon Experimental technologies (A.R., I.R., Q.R., Bluetooth, etc.)

    A Broad Scope of Mobile Marketing Tactics

  • How to Create Consumer Engagement and Re-engagementGaining Opt-Ins

    IdenOfy your audience prole and opportunity: Consumer markeOng Recruitment markeOng Internal communicaOons for

    employee retenOon Expanding commerce channels

    Oer content of true value; Content is king

    Integrate targeted call-to-acOon messaging into media

    Avoiding Opt-Outs Use simple messaging that

    reinforces facts Focus on quality, not quanOty

    (what is the value you're providing?)

    Review your metrics and adjust as needed

  • Mind Reading 101

  • The Value of Mobile Analytics Split test based on media or region using disOnct keywords Paint a picture to learn what consumers value Provides measurable ROI

    Engagements Time-on-task IdenOfy brand evangelists

  • How to Become a Superhero

  • What Not to DoAlways Avoid

    Anything non-MMA compliant Buying lists of contacts Misleading or deceiving

    consumers in any way

    May Want to Avoid Technologies with higher barriers

    to entry such as QR, IR, and Bluetooth

    CPM mobile media, in favor of CPC or CPD media

    One-o, last-minute campaigns or mobile add-ons, in favor of a comprehensive mobile markeOng strategy

  • How Many People Here Want to Hot

    Wire a Light Switch?

  • 93%

    7%

    No Absolutely Not

  • Identifying a Good Mobile PartnerGood Partners Include

    Mobile markeOng rms that oer a full-range of mobile markeOng services

    Agencies that provide tacOc-neutral strategic guidance within the mobile channel

    Mobile teams that embrace the unique design and development consideraOons inherent to targeOng thousands of mobile devices

    Engage a Mobile Agency Who Has experience working well with

    large digital and media agencies Illustrates the importance of

    understanding the audience Develops MMA-compliant

    campaigns Has a record of providing ROI to

    clients

  • How to Get Started Today IdenOfy your clients home run ROI Research your audience and build its mobile prole Treat the mobile channel as a separate item, just like print, broadcast, and digital

    Include mobile markeOng as an integrated component of your clients overall campaign strategies

    Act now and keep the rst-to-market PR advantage

  • Wrap UpWhat Youve learned

    Who you should be targeOng What makes a mobile campaign strong or weak How to build opt-in consumer groups Why you should seek a qualied mobile partner

  • Again, Why Should You Be Thinking About Mobile... Really?