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These are the slides from my talk at the 17th CIMA-Loughborough Shared Services Forum in Newcastle on 26th September 2013. I introduce some of the changes and challenges posted by Cloud Computing, Post-PC, Bring (or Choose) Your Own Device, and so on. I also feature some case studies of work that we have been involved with, and offer some pointers to the way forward.
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Martin HamiltonHead of Academic Systems,Loughborough Universityhttp://martinh.net@martin_hamilton
IT is Innovationin Technology
1. A River of Clouds
2. IT is Innovation in Technology
3. Case Studies
4. Actions Required
Themes
1. A River of Clouds
2. IT is Innovation in Technology
3. Case Studies
4. Actions Required
Themes
Themes
Photo credit: Karthikk.net
Pop Quiz
A River of Clouds: Pros– Reduce headcount, capex
– Make IT a revenue cost not
a capital cost
– Best of breed services are
run by large expert teams
– Anytime, anyplace access
across devices is a given
– Flex service capacity
according to business
needs
A River of Clouds: Cons– Loss of expertise
– Ceding of control• cf. Windows 8
– Loss of flexibility around
spending windows
– Risk of vendor lock-in
– Clarity around SLAs,
Ts&Cs?
– Fear Uncertainty and
Doubt e.g. industrial
espionage
1. A River of Clouds
2. IT is Innovation in Technology
3. Case Studies
4. Actions Required
Themes
Wearables
Photo credit: Kysoh
IT is Innovation in Technology
IT is Innovation in Technology
– Lazy Conclusions:• BYOD/CYOD and VDI the
norm
• Old style PCs for power users
• Cloud services for many key
roles (Google Apps,
Salesforce.com, …)
• Business Process
Re-Engineering
– But real focus should be on
the value-add:• IT as a partner in business
transformation
IT is Innovation in Technology
– Lazy Conclusions:• BYOD/CYOD and VDI the
norm
• Old style PCs for power users
• Cloud services for many key
roles (Google Apps,
Salesforce.com, …)
• Business Process
Re-Engineering
– But real focus should be on
the value-add:• IT as a partner in business
transformation
1. A River of Clouds
2. IT is Innovation in Technology
3. Case Studies
4. Wrapping Up
Themes
Case Studies: i2012 Hybrid Cloud
– Multi-million pound programme
to:• Refresh campus network core and
edge
• Migrate to IP telephony
• Virtualize data centre services
• Pilot Virtual Desktop (VDI)
– Delivered through Framework
Agreement, negotiated through
Competitive Dialogue• Logialis, Cisco, NetApp, CA
– 1st UK Hybrid Cloud site with
cloudbursting and full IP
mobility
Case Studies: i2012 Hybrid Cloud
Case Studies: i2012 Hybrid Cloud
Case Studies: i2012 Hybrid Cloud
Case Studies: Kit-Catalogue– kit-catalogue.com
– Catalogue and share high value
equipment (e.g. >£25K)
– Open source software
developed at Loughborough
University• Now in use at 17 other institutions
– Subscription model for support
and cloud hosting
– Now following this approach
with other locally developed
software
Case Studies: Kit-Catalogue
Case Studies: Kit-Catalogue
Case Studies: HPC Midlands– hpc-midlands.ac.uk
– Centre of Excellence in High
Performance Computing• £1m seed funding from EPSRC/BIS
– Remit is to make
Supercomputing Accessible to
Industry• Working with startups and leading
firms such as Airbus, E.ON, Rolls-
Royce, RWE npower and Tata Steel
• Flexible licensing from ISVs
including ANSYS, CD-adapco and
MSC Software
Case Studies: HPC Midlands
Case Studies: HPC Midlands
Case Studies: JANET ESISS– esiss.ac.uk
– Education Shared Information
Security Service
– Accredited penetration testing
– Information security
consultancy
– Staff trained to CISSP, Tiger
Scheme Senior Security Tester
etc
– Worked with 60+ organizations
over a 4 year period
Case Studies: JANET / eduroam
– eduroam.org
– Roam seamlessly between
150+ Universities and Colleges
in the UK
– And 50+ countries worldwide
– Use your normal user name
and password wherever you go• Securely tunnelled back home
– Originally for network access,
multi-protocol approach being
explored through Project
Moonshot
Case Studies: MEGS VLE
1. A River of Clouds
2. IT is Innovation in Technology
3. Case Studies
4. Actions Required
Themes
Actions Required- Awareness- Building capability
- 100,000 IT vacancies- 1m young unemployed- Generation Pi
- Role for Technology Strategy Board?- UK/EU cloud providers- Common authentication- “National grid” to plug
into, using open standards
Actions Required: Building Capability
Actions Required: Building Capability
WearablesActions Required: Generation Pi
Photo credits: Technocamps, DesignSpark
Martin HamiltonHead of Academic Systems,Loughborough Universityhttp://martinh.net@martin_hamilton
IT is Innovationin Technology
