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SAP FORUM İSTANBUL 2014 Basit Düşün Fark Yarat itellistore’da Alışveriş Deneyimi Konuşmacı Adı : Filiz DURGUT / Çözüm Grup Yöneticisi Firma Adı : itelligence Türkiye

ITELLISTORE'DA ALIŞVERİŞ DENEYİMİ

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Page 1: ITELLISTORE'DA ALIŞVERİŞ DENEYİMİ

SAP FORUM İSTANBUL 2014Basit Düşün Fark Yaratitellistore’da Alışveriş DeneyimiKonuşmacı Adı : Filiz DURGUT / Çözüm Grup YöneticisiFirma Adı : itelligence Türkiye

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2

Agenda

Itelligence Corporate Profile

Industrial References

SAP Retail Solution Map� SAP POS Solution– SAP GK POS

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itelligence Corporate Profile

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4

itelligence NTT DATA Business Solutions

• 25 Years SAP Expertise

• 5000+ Customer Worldwide

• 7500+ SAP Professionals Worldwide

• 7x 24 Support & 10 Data Center around the globe

• Key industries: Manufacturing, Consumer Products,

High-Tech, Life Sciences, Professional Services, Trading

• Solution driven trusted end-to-end lifecycle partner

• 25+ Industrial Solution (BAIO)

• 500+ Process Specific Add-Ons and Mobiles

• 60+ RDS Solutions

• One Method – NTT DATA’s global SAP methodology

• Application Management Services (AMS)

Global SAP Revenue (12/2013)1+ Billion €

Always Close ByLocations in 22 Countries and 5 Regions

ITELLIGENCE AT A GLANCE GLOBAL SERVICE NETWORK

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5

itelligence NTT DATA Business Solutions

5

APPLİCATİONS■ Bus. Suite■ ERP■ CRM■ SCM■ SRM■ PLM■ Industry Appl.

ANALYTICS■ BW/BI/BOBJ■ Applied Analytics■ Predictive Analytics■ Performance

Management

D&T■ HANA■ Database■ Warehouse■ Netweaver■ BASIS■ Security■ MDM

CLOUD■ Cloud

Applications■ Business

Networks■ Infrastructure■ Platform

MOBILE■ Mobile Apps■ Platform■ Mobile Services■ Managed

Mobility

COMPETENCİES

■ SW CMMi L5 and PCMMi L4■ SCOR Award winner for

Supply Chain Excellence■ RUN SAP Certified ■ Leaders in SAP SDN / BPX■ SAP Pinnacle Award: Finalist/� Winner for last 5 years in a row.

�Global Partnerships■ Global Value Added

Reseller■ Global Services Partner■ Global AMS■ Global Hosting■ Global Cloud Provider

ACHİEVEMENTS / CERTİFİCATİONS

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6

itelligence Turkey

6

■ Established: 2000

■ Head office: İstanbul, Türkiye

■ More than 300 employees

■ More than 260 customers

■ More than 400 SAP Projects in 50 country

■ Thousands of users in 19 different industries

2013 Highest Number of HANA Sales Award

2013 Highest Annual Indirect Sales Revenue Award

Biggest SAP Consultancy Company in the ecosystem

(According to IT 500 Company Awards - 2014)

WE DELIVER POWERFUL SAP SOLUTIONCS TO THE WORLD!

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Industrial References

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8

HIZLI TÜKETİM

ÇELİK METAL VE MAKİNA

OTOMOTİV VE LOJİSTİK

İLAÇ VE SAĞLIK MOBİLYA, PLASTİK VE AMBALAJ

İNŞAAT YAPI

MALZ. ELEKTRONİK

SERVİS

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9

itelligence Turkey- Textile & Retail References

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SAP Retail Solution Map

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11© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Powerful Platform for Today and the Future

Simplified User Experience

SAP HANA Platform

Applications Analytics

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12

SAP Retail Solution Map

SAP ERP Retail

Master data Management

Pricing

Replenishment

Promotions

Allocation

Stores/ DC

Purchasing

Wholesale

Labels

Inventory Managemen

t

Counting

Bonus Calculating

Financials

Human Resources

SAP Process IntegratorMapping

Transformation

Conversion

Mapping

Transformation

Conversion

Point Of Sale

BW- Data warehouse

POS Data Management

Loss Prevention Analytics

Merchandising Planning

Assortmant Planning

Business Suite on HANA (RETAIL + BW)

MIM-Merchandise and Inventory Management

Reporting

CRM-Loyalty

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SAP Store Solutions / POS- Point of Sale

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14

SAP Point-of-Sale By GK

Key Features:• Promotions & Loyalty Campaigns• Easy to use• Flexible to configure

Business Benefits:• Higher efficiency • Streamlined processes• Reduced operating costs• Facilitated compliance

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15

SAP Point-of-Sale By GK

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16

Functions - POSü Basic functions ü Tax handling USü Barcode interpretationü MSR interpretationü Rights managementü Input validationü Macro recorderü Loyalty engineü Checksum calculatorü Receipt consolidationü Language configurationü Interfacesü …

ü Item captureü Item entryü Follow-on itemsü Price overrideü Item repeatü Quantitiesü Alternative VATü Item editü Sales restrictionsü Pricingü Commission calc.ü Serial # captureü …

ü Other itemsü Voucher/Gift card saleü Voucher redemptionü Goods returnü Redemption receiptü Deposit itemü Retrieve purchase agreementü Purchase selectionsü Merchandise category item saleü Empties returnü …

ü Promotionsü Automatic promotionsü Manual promotionsü Deactivate automatic

promotionü Condition value entryü Item line reductionü Total reductionsü Promotion couponsü Assign discount to itemü …

ü Printoutsü Receipt printerü Invoice (A4) Printerü Reprintsü Barcode printout

ü Exceptionsü Cancel itemü Abort receiptü Cancel tender itemü Delete item

ü Tendersü Online card paymentü Offline card paymentü Cash paymentü Cheque paymentü Bonus point paymentü Currency selectionü Rounding rulesü …

ü Customersü Read customerü Manually enter/search

customerü Calculate bonus pointsü Employee purchaseü …

ü Serviceü Accountingü Merchandise mgmt

functionalityü Password managementü Web browserü Help systemü …

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 17

Functions - Backoffice

ü Administrationü Article master dataü POS ü Customer master dataü Basic managementü Authorizationsü Goods hierarchy managementü Drawer managementü Currency/Exchange rate tablesü Tax master dataü …

ü Basic functionsü Start external programsü Logbookü Supplier master dataü Operator accountingü Safe accountingü Stock info moduleü Print archiveü Store master dataü …

ü Reports ü Label and poster print moduleü Reprint receiptsü Invoice printingü Print protocolsü Print order infoü Print difference listü Print ordersü Define printoutsü …

ü Importsü XML Imports (Article, Article

master, stores, employees, and others)ü IDOC Imports (WP, WBB,

CREMAS05, EAN01, and others)ü Import via mapping processorü …

ü Exportsü PDF Exportsü IXRetail POSLogü Receipt XMLü Various XMLsü Various IDOCsü Export via mapping processorü …

ü Mobileü Merchandise management

functionalityü Mobile POS functionalityü Stock infoü Queue bustingü …

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 18

SAP Point-of-Sale by GK Integration of webpages (e.g. In-Store MIM)

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19

Inventory lookup in SAP Retail with POS UI as example of integrated webservice functionality

Motorola HX550 Bluetooth Headset

411162

On OrderIn TransitReservedSAP Stock

Variant

SKU

Description

Price

Silver

$39.99

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 20

Store Operations

Back Office Functionalities

§ Store operations in the back office or on POS

§ Cash Management§ Report Management§ Closure procedures§ Available as Web Client or local

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21

SAP GK POS Screen Samples

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 22

SAP GK POS Screen Samples

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 23

SAP GK POS Screen Samples

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 24

SAP GK POS Screen Samples

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 25

SAP GK POS Screen Samples

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 26

SAP GK POS Screen Samples

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 27

SAP GK POS Screen Samples

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 28

Mobile POS - combined with Mobile Payment

Key Features:

• SAP Integration

• Promotion Integration

• CC, GiftCards, NFC, PinPad

Business Benefits:

• Faster Shopping

• Low Operational Costs

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 29

SAP Point-of-Sale by GK, mobile client option

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 30

Printing options

AirPrint (mobile)§ Receipt printing from iOS device to every

network printer§ Receipt layout comes from POS – same looks

as non mobile one

Bluetooth (mobile) § Mobile receipt print§ Bluetooth works within 30 ft§ Printer maybe installed in the shelve§ Printing of Barcodes, different typologies (24

– 52 types per line), graphical print available

WLAN (mobile triggered, printed by service)§ Mobile triggers POS-Service to print receipt§ Locally connected printer or WLAN

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© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Thank you

İletişim Bilgileri:

Filiz DurgutÇözüm Grup Yöneticisiitelligence [email protected]